Best AI Voice Agents in Australia

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

The most realistic and versatile AI speech software, ever. Eleven brings the most compelling, rich and lifelike voices to creators and publishers seeking the ultimate tools for storytelling. Generate top-quality spoken audio in any voice and style with the most advanced and multipurpose AI speech tool out there. Our deep learning model renders human intonation and inflections with unprecedented fidelity and adjusts delivery based on context. Our AI model is built to grasp the logic and emotions behind words. And rather than generate sentences one-by-one, it’s always mindful of how each utterance ties to preceding and succeeding text. This zoomed-out perspective allows it to intonate longer fragments convincingly and with purpose. And finally you can do this with any voice you want.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Intervo is an open source, enterprise-grade voice and chat AI agent platform designed to automate real-time customer interactions across voice and text channels. It allows businesses to build, train, and deploy custom agents in minutes without code; you define the agent’s purpose, upload domain knowledge (documents, files), choose a voice engine (e.g., ElevenLabs, Azure), and publish it to embedded channels. Its agents support use cases like lead qualification, customer support, AI receptionist/scheduling, interactive product assistance, and internal help agents (for HR, IT, etc.). They can integrate with telephony via Twilio, connect to multiple LLM backends (OpenAI, Claude, Gemini), orchestrate AI workflows, and embed on websites as widgets. It emphasizes scalability, compliance, and flexibility, letting organizations embed context-aware conversational agents that understand complex queries, route calls, and interact via speech or chat.

Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.

NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy

Lindy is an AI-powered assistant designed to streamline various professional tasks by integrating seamlessly with numerous applications, including Gmail, Zoom, and Twilio. It enables users to automate workflows such as email management, customer support, scheduling, CRM data entry, lead generation, and outreach, thereby enhancing productivity and efficiency. Lindy's user-friendly interface allows for the creation of AI agents in minutes, facilitating the automation of complex processes without the need for coding expertise. Additionally, Lindy offers customizable templates tailored to specific needs, such as medical scribing, where it transforms clinician-patient interactions into accurate, comprehensive notes in real-time. By leveraging Lindy's capabilities, professionals can focus more on critical aspects of their work, confident that routine tasks are handled efficiently.

Teams use Voiceflow to design, test, and ship conversational assistants, together, faster, at scale. Create chat and voice interfaces for any digital product or conversational assistant. Bring together conversation design, development, product, copywriting, legal, and more. Design, prototype, test, iterate, launch, and measure, all with one platform. Eliminate functional silos and content chaos. With Voiceflow, teams work together in an interactive workspace that consolidates all assistant data, conversation flows, intents, utterances, response content, API calls, and more. Avoid delays and big dev efforts with 1-click prototyping. In minutes, designers can create shareable, high-fidelity prototypes to test and refine the user experience. Voiceflow is the go-to tool for increasing the speed and scale of app delivery. Accelerate your workflow with timesavers like drag-and-drop design, rapid prototyping, real-time feedback, and pre-built code.

LiveKit is a real-time platform that enables developers to build video, voice, and data capabilities into their applications. Building on WebRTC, it supports a broad range of frontend and backend platforms. LiveKit's network is optimized for ultra-low latency, extreme resiliency, and massive scale. Our team is distributed across the world, and our infrastructure delivers billions of minutes of audio and video every month. LiveKit provides SDK support across all major platforms, allowing you to code your application with a LiveKit client natively designed for your platform of choice. You can self-host LiveKit for free without changing a line of code, as the entire ecosystem of tools and services is Apache 2.0 open source. LiveKit offers a feature-rich platform, including SSO and RBAC for teams, enterprise-grade security with end-to-end encryption, noise and echo cancellation, session recording, stream ingestion, and moderation tools.

Vogent is an all-in-one platform for building humanlike, intelligent, and effective voice agents. It offers a highly authentic, low-latency live voice AI capable of making phone calls up to one hour long and executing follow-up tasks. Vogent automates calls in industries such as healthcare, construction, logistics, and travel. The platform provides a custom end-to-end pipeline for transcription, reasoning, and speech, resulting in extremely low latency and humanlike conversations. Vogent's in-house language models have been trained on millions of phone conversations across hundreds of different task types, performing as well as human agents when prompted or fine-tuned with minimal examples. Developers can dispatch thousands of calls with a few lines of code and automate downstream workflows based on outcomes. The platform supports REST and GraphQL APIs, and offers a no-code dashboard for creating agents, uploading knowledge bases, tracking dials, and exporting transcripts.

TEN (Transformative Extensions Network) is an open source framework designed to empower developers to build real-time multimodal AI agents capable of voice, video, text, image, and data-stream interaction with ultra-low latency. It includes a full ecosystem, TEN Turn Detection, TEN Agent, and TMAN Designer, allowing developers to rapidly assemble human-like, responsive agents that can see, speak, hear, and interact. With support for languages like Python, C++, and Go, it offers flexible deployment on both edge and cloud environments. Using components like graph-based workflow design, drag-and-drop UI (via TMAN Designer), and reusable extensions such as real-time avatars, RAG (Retrieval-Augmented Generation), and image generation, TEN enables highly customizable, scalable agent development with minimal code.

Jelou is a conversational AI platform that lets companies build, launch, and manage intelligent AI agents that go beyond simple chat responses to execute real business workflows and transactions inside the conversation. Its agents can verify customer identities using in-chat KYC with biometric and document validation, process secure payments without redirecting users, collect legally binding signatures, and enable conversational search and e-commerce experiences, all from popular messaging channels. It includes Brain Studio, a no-code/low-code environment for creating, testing, and deploying agents with integration to databases, existing business systems, and APIs, supports real-time logs for debugging, and allows human-in-the-loop handoff when needed. Jelou emphasizes privacy and compliance with certified data protection standards, prohibits third-party AI training on customer data, and encrypts transactional information.

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality.

Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value.

Select from our library, fine-tune, or build your own capabilities to analyze and process text, audio and video at scale. Integrate advanced NLP into your app or workflow. Select from the library or build your own. Summarize, tag and analyze language with stackable, composable NLP building blocks, built on state-of-the-art models, all with a single API call. Build and fine-tune custom Language Skills with your data using our powerful Custom-Skill engine. Only 5% of the world's population speaks English as their native language. Most of One AI’s capabilities are multilingual. So whether you build a podcast platform, CRM, content publishing tool, or any other product, the language detection, processing, transcription, analytics, and comprehension capabilities are here.

We've build AI tools—Workflow AI, Voice AI, and Chatbot AI—that fully automate complex business processes, eliminating the need for human intervention and maximizing efficiency. Conversational Voice AI: The fastest in the industry, with ultra-low latency (400ms-800ms) for natural, real-time interactions. Workflow AI: Customizable to automate even the most intricate business processes based on specific company needs. Customers can bring in their own Internal CRM's in-order to process the data where human intervention was needed. Chatbot AI: Capable of resolving up to 80% of customer support inquiries without human intervention, this results in faster resolution and better customer experience.

VoAgents.ai offers a cutting-edge AI voice agent solution designed to reshape the way businesses interact with customers. Capable of managing both inbound and outbound calls, our AI-driven agents simulate natural and human-like conversations. VoAgents.ai is an advanced AI voice agent platform built to transform how businesses connect with their customers. Designed to handle both inbound and outbound calls, our AI agents deliver natural, human-like conversations that elevate customer engagement and streamline operations. Whether you're managing sales, support, follow-ups, or appointment scheduling, VoAgents.ai ensures consistent, 24/7 communication across industries like iGaming, marketing, real estate, restaurants, retail, and finance. Our voice agents are trained to understand your business needs, respond intelligently, and integrate seamlessly with your existing CRM and workflows.

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

The outbound phone and SMS sales solution is built to drive more conversations so you can hit your growth goals way faster. The key to higher conversion is conversations. Conversations build relationships and that results in a better customer experience, more sales, and ultimately better retention. Treat your customers like royalty or someone else will. Our customers thrive by making branded, event-driven phone sales their competitive advantage. G.O.A.T engagement rates so you start driving more revenue immediately. 3x higher answer rates, than average calls, and higher engagement than your other marketing channels. Move fast with our drag-and-drop journey builder to create an event-driven call and text message outreach, regardless of what CRM, CDP, or customer service software you use. Be there at the right time with the right message. Your customers will thank you. Text and call, all from one place. Unified conversation history and customer profile.

Nimbus gives you an AI-driven agent workforce, covering voice calls, SMS, email, and chat, that engages your customers 24/7, automates tasks like lead qualification, appointment setting, client intake and support, and boosts conversion and outreach while reducing operational cost. It lets you build and train agents without code, upload your own knowledge base (PDFs, Word docs, webpages), set guardrails to keep responses accurate and brand-aligned, run AB tests, and preview behaviors before launch. Your agents can carry conversations across channels with full context, hand over to a human seamlessly, speak 40+ languages, and integrate with CRMs like Salesforce and HubSpot. A live dashboard tracks every metric you need, engagement, tasks completed, performance trends, and the system is built for rapid deployment in days, not weeks.

Easily create AI voice assistants to make outbound calls, answer inbound calls, and schedule appointments 24/7 - no coding required! Forget lengthy development cycles and expensive machine learning teams. With Synthflow you can build sophisticated, tailored AI agents without technical skills or coding - just bring your data and ideas. Over a dozen specialized AI agents are ready to use for question answering, document search, process automation, and more. Choose an agent as-is or customize it to suit your needs. Upload data instantly from PDFs, CSVs, PPTs, URLs and more. Your agent gets smarter with every new piece of data. No caps on storage or computing resources. Store unlimited vector data in your dedicated Pinecone environment. Gain full control and transparency over how your agent learns and improves. Give your AI agent superpowers by connecting it to any data source or service.