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Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support.
Features
- UVdesk has various free eCommerce app for fetching order details from store
- Save your time and improve productivity with the help of file viewer app
- Automate your processes by creating the set of rules and presets for ticket coming from different channel to respond faster
- Use it as an instant knowledge base or a contact form as per your ease on your website upfront
- A public library, a database of related information about specific topic
- Build a form that suits the business requirements which is both beautiful and effective
Project Samples
