Open Source PHP Help Desk Software for Mac

FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.

qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+

O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!

Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.

"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/

PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.

Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.

BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.

Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.

ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

A bugtracker written in PHP

Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.

New release 1/20/2011 - Intuitive and simple web server (or localhost) based bug tracking & reporting system. Uses PHPs built-in SQLite3, no MySql required. Supports any OS with browser.

A php based bug tracking system using a sql database back end. The main focus is on user management and a single database for everything. The tracker needs to simple and functional at the same time. The secondary focus is on design, using CSS to 'skin'

Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.

This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.

A free captcha generator PHP class.

Vehicle Sales Management System Built on Codeigniter 2.x Framework Features : Front End with Vehicles Added from Back-end with details Back-end login system for admins, employees Different Controlling for Admin and Employee New Employee Adding for doing Sales , Adding new vehicles Admin Features : # Add, Edit , Delete almost anything(Including new users), Sell vehicles, See customer Details Employee Features : # Add vehicles only and Sell them to new clients with their details ------------------------------------------------------------------------- Others : Used CodeIgniter Active record for DB query, Basic Parser use of codeigniter, uses cool template for backend with a lot of effects, form validation with codeigniter Database is included in the folder. Uses Datatables with sorting , filtering , and date to date range for getting result Change DB & URL as the video Shows localhost. Contact : dranger2011@gmail.com for any help. For Pro version Contact me.

CoAST, The Concord Asset, Software, and Ticket system is a php/mysql portal that allows you to receive user problems via a web portal, manage them, and manage hardware and software. Software can be licensed to an asset, which is attached to a user.

Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.

A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want! Available under an BSD license from MAPIX Technologies

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such