Open Source PHP Help Desk Software

FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.

qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+

O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!

PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English

Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.

The Bug Genie is a user-friendly and powerful PHP5.3-based bug tracker/bug tracking tool with features such as project management, VCS integration (git, svn, hig), wiki and more. Ready to use out-of-the-box, and easy to install.

BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.

Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database NOTE: This system has only been tested with a web host running a Unix/Linux operating system with the Apache or Lightspeed web server. It has NOT been tested with a web host running the Windows operating system with the IIS web server. Contact the developer if you are using a Windows server and have problems with the system.

Vehicle Sales Management System Built on Codeigniter 2.x Framework Features : Front End with Vehicles Added from Back-end with details Back-end login system for admins, employees Different Controlling for Admin and Employee New Employee Adding for doing Sales , Adding new vehicles Admin Features : # Add, Edit , Delete almost anything(Including new users), Sell vehicles, See customer Details Employee Features : # Add vehicles only and Sell them to new clients with their details ------------------------------------------------------------------------- Others : Used CodeIgniter Active record for DB query, Basic Parser use of codeigniter, uses cool template for backend with a lot of effects, form validation with codeigniter Database is included in the folder. Uses Datatables with sorting , filtering , and date to date range for getting result Change DB & URL as the video Shows localhost. Contact : dranger2011@gmail.com for any help. For Pro version Contact me.

Mantis2Go is an out of the box installation of MantisBT (a free popular web-based bugtracking system) for Windows. Do not use for production purposes! Maybe the easiest way to try MantisBT on Windows: 1. Start Mantis2Go installer 2. Choose directory where you want to install Mantis2Go (USB stick if you want) 3. Click "Yes" to start Mantis2Go

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.

New release 1/20/2011 - Intuitive and simple web server (or localhost) based bug tracking & reporting system. Uses PHPs built-in SQLite3, no MySql required. Supports any OS with browser.

Complain Management is a Web based project used to manage Customer's complain Online. User can login, and Create complain, view complain details and track the status of its complain.

Sistema Help-Desk OpenSource desenvolvido em PHP+MySql+JavaScript, para controle de chamados técnicos.

ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

A bugtracker written in PHP

Your search for the ideal PHP Ticket System has come to an end. We offer a product that is not only easy-to-use but is constantly developing to help you meet your changing needs. We offer you the control, protection, and flexibility that you and your company desire and deserve. Give our product a try, and you will never want to try another PHP Ticket System again. B1ST PHP Ticket System comes with reach features you won’t find in any other PHP Ticket System.

Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.

Bermuda is a help desk web-app that aims to make the lives of tech support offices easier. It does most of what other ticket tracking apps do and more. Its sleek interface is easy on the eyes, straightforward, and very useable.

PHP and MySQL based support system allowing endusers to submit support requests to help desk technicians, and track the status of their requests.

A php based bug tracking system using a sql database back end. The main focus is on user management and a single database for everything. The tracker needs to simple and functional at the same time. The secondary focus is on design, using CSS to 'skin'

Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.

This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.