Open Source Mac Business Service Management Software

This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice.

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.

Have a look at the Video below for details. Refer Wiki Page for more instructions. I created this Virtual Machine for 2 reasons: 1. Very little initial setup work required to make a Team Document System live, within minutes. 2. This system should keep running for Years, without requiring any further Updates / Breakages. New Points: 1. If needed, change the utf8 line below, to match your language charset, in the corresponding php files, in the htdocs folder: $result['client_encoding'] = 'utf8'; OR 'client_encoding' => 'utf8' in PHP Files: all_categories.php all_scripts.php index.php login.php phpgen_settings.php

A full featured Case Management System (CMS) for organization that deliver Consumer Business Bureau Services. For organizations that Manage Cases for Consumer Protection Management and Analysis.

LynxHD is a PHP helpdesk that is stylish and full of features. LynxHD has been updated with greater security and a new user interface. The Best Free PHP Helpdesk Solution.

MyShiftbook is a Software that helps you to conserve knowledge form your staff. It is like a Blog, but it organizes the entries in shifts. You are able to manage unlimited Books and grand rights to users to read, write or manage the books.

Opah! provides a simple form to manage issue tracking, SLA's and Knowledge Base. The system was originally based on the OcoMon (ocomonphp).

i20k es un software que facilita a las organizaciones tecnológicas obtener y mantener la certificación ISO 20000. Desarrollado por Soitsa (www.soitsa.com), su estructura es la misma que la del estándar y sus funcionalidades facilitan la mejora continua del servicio y generan las evidencias necesarias para las auditorías internas y las de certificación. Ha sido reconocida como un software excelente dentro de la fase de pruebas por auditores certificados. i20k is a software that enables organizations to gain and maintain technological ISO 20000 certification. Powered by SOITSA (www.soitsa.com), its structure is the same as the ISO standard and its features facilitate continual service improvement and generate the necessary evidence for internal audits and certification. i20k has been recognized as an excellent software in the testing phase by certified auditors.