Search Results for "helpdesk ticketing"
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Showing 11 open source projects for "helpdesk ticketing"
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UVdesk Open Source
Build and make a full ticketing support system
Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary... -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook,... -
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TeemIp - IPAM and DDI solution
IP Address Management - CMDB - Ticketing - DNS and Zone Management
TeemIp is a free, open source, WEB based, IP Address Management (IPAM) tool that provides comprehensive IP Management capabilities. It allows you to manage your IPv4, IPv6 and DNS spaces: track user requests, discover and allocate IPs, manage your IP plan, your subnet space, your zones and DNS records in accordance with best in class DDI practices. At the same time, TeemIp's CMDB allows you to manage your IT inventory and links your CIs to the IPs they use. Project source code is... -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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Helpy
A Modern Helpdesk Platform
Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. ... -
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PEBDesk
A Helpdesk Ticketing and Asset Management System
PEBDesk is a light-weight, easily-installable PHP application that IT departments can use to manage trouble tickets and network devices. It is not, as of yet, intended as a public help desk system, but is rather to be used internally by the IT department. -
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Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality.
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OTRS TicketInvoice
OTRS open source extension
Extension module to popular open source ticketing system. Extension handles invoicing associated with helpdesk services. -
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A web-based database geared toward management of Information Technology resources. Includes asset tracking, ticketing and more. Based on the (soon to be abstracted) Callosum engine.
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Application Monitoring That Won't Slow Your App DownFull APM with errors, performance, logs, and uptime monitoring. 99.999% uptime SLA on the platform itself.
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MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display
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A web-based helpdesk ticketing system. It adopts a more effective ticket sorting/ranking method instead of the cumbersome "assign/completed". More: http://www.upoint.info/cgi
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