Best VoIP Monitoring Software in the Middle East
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Compare the Top VoIP Monitoring Software in the Middle East as of July 2025
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What is VoIP Monitoring Software in the Middle East?
VoIP monitoring software is software to monitor and analyze Voice over Internet Protocol (VoIP) communications to ensure optimal performance, security, and quality of service. These tools provide real-time monitoring of VoIP calls, network traffic, and endpoints to identify issues such as jitter, latency, packet loss, and call drops. VoIP monitoring software typically includes features like call quality metrics, performance analytics, network diagnostics, and troubleshooting tools to help administrators quickly resolve issues and maintain service reliability. It is commonly used in businesses to ensure high-quality voice communication for internal and external calls and to prevent disruptions in services. Compare and read user reviews of the best VoIP Monitoring software in the Middle East currently available using the table below. This list is updated regularly.
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1
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
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Paessler PRTG
Paessler GmbH
Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many moreStarting Price: $2149 for PRTG 500 -
3
ManageEngine OpManager
ManageEngine
ManageEngine OpManager serves as a VOIP monitoring tool that provides real-time visibility into the performance and quality of voice over IP (VoIP) communications. It tracks key metrics such as call quality, latency, jitter, and packet loss to ensure optimal VoIP performance. With proactive alerting and detailed reporting, OpManager enables IT teams to quickly identify and troubleshoot VoIP issues, ensuring a seamless communication experience. Its intuitive dashboards and visualization features make it easy to monitor and analyze VoIP traffic, helping organizations maintain high-quality voice communications.Starting Price: $95.00/one-time -
4
AdRem NetCrunch
AdRem Software
NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on prem, self hosted in the cloud, or mixed.Starting Price: $1600 for NetCrunch 50 nodes -
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PathSolutions TotalView
PathSolutions
PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.Starting Price: $5,747 perpetual -
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Obkio
Obkio
Network Performance Monitoring Made Easy. Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. The innovative software application identifies the causes of intermittent network, VoIP, video, and applications slowdown in seconds and collect information to quickly troubleshoot problems before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio's Agents give you a 360-degree overview of your network by measuring the network metrics like matter most (jitter, latency, packet loss, VoIP quality), and alerting you of any performance degradation.Starting Price: $399 per month -
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Elecard Boro
Elecard
Video quality control tool. Software solution for UDP, RTP, HTTP and HLS streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks. Probes operating 24/7. You have total control over the network. Less than 30 minutes to begin monitoring your streams. Save on specific equipment, reduction of network maintenance expenses. Friendly data layout and all the advantages of web interface. Stable customer base thank to continuous quality control and quick fixation of detected violations. Available as a cloud service or stand-alone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. The solution provides fast and cost-effective monitoring of content delivery networks and ensures localization of the most common violations.Starting Price: $175 per month -
8
Observe.AI
Observe.AI
Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform. -
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VoIP Spear
Toepoke Software
VoIP Spear is a monitoring service. We track your voice quality and alert you when there's a problem. Be the first to know when your call quality is poor. Call quality problems always seem to occur at the worst times. It's frustrating to ask "can you hear me?" or "can you say that again?" over and over. Call quality issues are intermittent, meaning that it's often the case they're no longer occurring by the time tech support gets involved. VoIP Spear monitors your VoIP quality all day, every day. Even when you're sleeping, VoIP Spear is there for you. VoIP Spear provides you a numerical score for your voice quality ranging from bad (1) to perfect (5). This is called MOS, Mean Opinion Score, and it's an industry standard for measuring voice quality. VoIP Spear has servers in more than 15 major cities all over the world so you can test your VoIP most effectively. Our servers are located in North America, South America, Europe, and the Asia/Pacific region.Starting Price: $10 per month -
10
Dotcom-Monitor
Dotcom-Monitor
Website monitoring and performance testing solutions. Combined with powerful monitoring features such as real-time dashboards and performance reporting options, and nearly 30 global monitoring network locations, you can quickly identify where performance issues are occurring. Quickly and easily record custom scripts to monitor interactive websites and web application elements and user scenarios with the EveryStep Web Recorder. Dotcom-Monitor makes it easy to ensure performance, functionality, and uptime of the most complex websites, web applications, and web services.Starting Price: $19.99/month -
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Empirix
Empirix
Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best-in-class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.Starting Price: $30/Month Transactions -
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VoIP Detective
VoIP Detective
VoIP Detective is the easiest to use Cisco Call Manager reporting solution available. Offering a free as well as a paid version, VoIP Detective will allow you to view calls to and from extensions on your CUCM cluster, as well as perform detailed troubleshooting. If you would like an easy to use interface to provide call information across your Cisco Call Manager, you owe it to yourself to try out VoIP Detective. Both VoIP Detective free and Pro are quickly deployed as a virtual machine - you can up up and running in 30 minutes.Starting Price: $0 -
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Call Record Analyzer
Intelligent Visibility
Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions. Customizable data formatting. Easily drill down into call record information. Visualization of call flows. Device usage reports. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.Starting Price: $415 per month -
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ThousandEyes
Cisco
Cisco ThousandEyes is a cutting-edge network intelligence platform designed to provide organizations with deep visibility into digital experiences across the internet, cloud, and enterprise networks. By leveraging advanced monitoring and analytics, ThousandEyes helps businesses pinpoint, troubleshoot, and resolve performance issues impacting critical applications, websites, and services. Its comprehensive suite of tools offers insights into network performance, application delivery, and user interactions, enabling organizations to ensure seamless connectivity and optimal user experiences. Widely adopted by Fortune 500 companies and SaaS providers, ThousandEyes is a trusted solution for navigating the complexities of modern hybrid and multi-cloud environments, empowering IT teams to proactively manage and optimize their digital ecosystems. -
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Wireshark
Wireshark
Wireshark is the world’s foremost and widely-used network protocol analyzer. It lets you see what’s happening on your network at a microscopic level and is the de facto (and often de jure) standard across many commercial and non-profit enterprises, government agencies, and educational institutions. Wireshark development thrives thanks to the volunteer contributions of networking experts around the globe and is the continuation of a project started by Gerald Combs in 1998. Wireshark® is a network protocol analyzer. It lets you capture and interactively browse the traffic running on a computer network. It has a rich and powerful feature set and is world’s most popular tool of its kind. It runs on most computing platforms including Windows, macOS, Linux, and UNIX. Network professionals, security experts, developers, and educators around the world use it regularly. It is freely available as open source, and is released under the GNU General Public License version 2. -
16
SIP3
SIP3
SIP3 is an end-to-end solution for real-time monitoring, analysis and troubleshooting of network performance in large volumes of traffic. Delight your customers with an impeccable communication service. No matter the size of your business, good customer experience will improve the odds of your success. Monitor live calls and troubleshoot them on the go. Serve your customer needs by providing them with an immediate insight. Grow and scale with SIP3 without sacrificing your data. Instantly get the information you need, no matter how big you are. Focus on your work and stay efficient with a clean and user-friendly interface. Easily integrate SIP3 OpenAPI with any external platform or solution. Stay on the top of your business while monitoring your VoIP network real-time. Diagnose network problems and prevent service disruptions before they actually happen. Follow up with the KPIs that matter for your business without sacrificing your time and resources. -
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IBM Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications. These products are based on a set of common service components, referred to collectively as Tivoli Management Services. Tivoli Management Services components provide security, data transfer and storage, notification mechanisms, user interface presentation, and communication services in an agent-server-client architecture (Figure 1). These services are shared by a number of other products, including IBM Tivoli XE mainframe monitoring products and IBM Tivoli Composite Application Manager products, as well as other IBM Tivoli Monitoring products such as Tivoli Monitoring for Applications, Tivoli Monitoring for Cluster Managers, Tivoli Monitoring for Databases, Tivoli Monitoring for Energy Management, Tivoli Monitoring for Messaging and Collaboration, Tivoli Monitoring for Messaging and Collaboration, and Tivoli Monitoring for Virtual Environments.
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18
SolarWinds VNQM
SolarWinds
VoIP monitoring software designed for deep critical call QoS metrics and WAN performance insights. With SolarWinds® VoIP & Network Quality Manager (VNQM), you can monitor VoIP performance by analyzing Call Detail Records generated by Cisco CallManager and Avaya Communication Manager, helping you proactively identify and eliminate distortion, latency, and noise. VNQM helps you easily analyze call detail records (CDR) from Cisco and Avaya Communication Managers for metrics such as network jitter and latency and avoid packet delays in VoIP calls. Take advantage of a range of powerful capabilities in SolarWinds VNQM, such as: monitoring VoIP call quality of service (QoS) metrics including jitter, latency, packet loss, and MOS; monitoring site-to-site WAN performance using Cisco IP SLA technology; and correlating call issues with WAN performance for advanced troubleshooting. -
19
MyConnection Server
Visualware
A comprehensive suite of network testing solutions, from VoIP and Bandwidth Quality testing to worldwide edge-to-edge deployments. VoIP & Video Quality testing is essential to maintaining the user experience across VoIP applications, such as voice calls and video conferencing. Conventional "speed" tests are meaningless without understanding the testing protocol. Bandwidth quality is the key to solving user experience issues. Automated testing provides a seamless and secure way to gather key network performance data across single and multi-edge networks. Regardless of the application, the user experience is everything. Configure in-depth tests to ensure a network is fit for purpose. Determine if the capacity of a connection is adequate for the load being expected of it. Even large capacity connections can be over-subscribed. -
20
Cyara
Cyara
The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience. -
21
StreamGroomer
Streamcore
StreamGroomers monitor and regulate the traffic across Wide Area Networks (WAN). StreamGroomers integrate transparently, regardless of network architecture, between the LAN and WAN access router and are administered via an out-of-band management network. Continuous service is ensured using high-availability architectures. StreamGroomers analyze network traffic at wire speed, collecting comprehensive measurements and packet data at distributed points in your network. Indicators are calculated from this data in real-time to show current network performance. This data is aggregated and sent to a central repository with minimal network overhead, enabling fast drill down analysis and troubleshooting as well as providing detailed records for forensics. The StreamGroomer’s Deep Packet Inspection analyzes Layer 2-7 packet data to identify applications and user sessions against a predefined catalog of 400+ services. -
22
Capsa
Colasoft
Capsa, a portable network performance analysis and diagnostics tool, provides tremendously powerful and comprehensive packet capture and analysis solution with an easy to use interface allowing both veteran and novice users the ability to protect and monitor networks in a critical business environment. Capsa aids in keeping you assessed of threats that may cause significant business outage. Capsa is a portable network analyzer application for both LANs and WLANs which performs real-time packet capturing capability, 24x7 network monitoring, advanced protocol analysis, in-depth packet decoding, and automatic expert diagnosis. Capsa's comprehensive high-level window view of entire network, gives quick insight to network administrators or network engineers allowing them to rapidly pinpoint and resolve application problems. With the most user-friendly interface and the most powerful data packet capture and analysis engine in the industry, Capsa is a necessary tool for network monitoring. -
23
CSG Assure
CSG
The majority of operators today continue to test their end-to-end quality inefficiently, based on the old approach of passive monitoring and reactive manual testing in response to an issue. While this approach has been acceptable in the past, evolving customer requirements make the user experience more critical for customer satisfaction, loyalty and revenue. Proactively monitor quality, all the way from your network to the end subscriber, with CSG Assure. CSG Assure helps carriers protect and secure margin through guaranteed CLI delivery and other key quality features. CSG Assure also serves SMS aggregators in need of timely and correct delivery of SMS, and mobile operators who need to provide a flawless user experience for their customers traveling abroad. Let our network operations center take care of 24/7, end-to-end service level monitoring. -
24
ExtraHop RevealX
ExtraHop Networks
Fight advanced threats with a covert defense. ExtraHop eliminates blindspots and detects threats that other tools miss. ExtraHop gives you the perspective you need to understand your hybrid attack surface from the inside out. Our industry-leading network detection and response platform is purpose-built to help you rise above the noise of alerts, silos, and runaway technology so you can secure your future in the cloud. -
25
SQmediator
Telchemy
Monitor and troubleshoot end-to-end performance of VoIP, video and data services in real time. From enterprise headquarters to branch offices, from the network core to customer premises and mobile users, SQmediator provides a global view of service performance for every voice call, video session and data session. -
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NETSCOUT nGeniusONE
NETSCOUT
Real-time Visibility & Analysis for Transforming Network, Application, and UC Environments. nGeniusONE assures performance of the cloud, virtual, co-lo, and on-site data center platforms running today's government, healthcare, and business services. nGeniusONE assures remote user experience by monitoring capacity and performance of VPN, VDI, UC, and healthcare delivery services.
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