Best On-Premises Utility Customer Information Systems (CIS)
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Compare the Top On-Premises Utility Customer Information Systems (CIS) as of July 2025
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What are On-Premises Utility Customer Information Systems (CIS)?
Utility Customer Information Systems (CIS) are specialized software solutions designed to help utility companies manage customer-related data and services. These systems centralize and automate processes like customer billing, payment tracking, service requests, account management, and customer communication. CIS platforms provide utilities with tools to track energy consumption, manage tariffs, calculate bills, and handle disputes or inquiries efficiently. They often integrate with other utility management systems (such as asset management or outage management) to provide a seamless workflow and better customer service. By streamlining these processes, CIS solutions enhance operational efficiency, improve customer satisfaction, and ensure compliance with regulatory standards, all while reducing manual effort and errors. Compare and read user reviews of the best On-Premises Utility Customer Information Systems (CIS) currently available using the table below. This list is updated regularly.
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Skybill Utility Billing
SkyBill
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
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inHANCE
inHance Utilities
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core Utility Billing system, to Mobile Workforce Management solutions, to a Portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy. We integrate with a host of partner systems and will customize or integrate as needed to ensure that you and your customers get the information and service that you need. When other providers shy away from customizing their software to your utility's specific needs and processes, inHance is here to help!Starting Price: $1000/year -
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Olix365
Olix365
Realize immediate advantages, including a visual schedule board, inventory reservation, and optimized resource and vehicle tracking with route optimization. Olix365, where innovation meets efficiency, revolutionizes utility operations. As the brainchild of Alphavima, Olix365 is a comprehensive cloud-based solution tailored to the utility sector. This innovative platform redefines the landscape of utility management by leveraging a profound understanding of the utility sector and integrating cutting-edge technology to optimize internal operations, ensure regulatory compliance, nurture customer relationships, empower data-driven decision-making, and allow for seamless scalability. Olix365 facilitates the transition from legacy systems such as Microsoft Dynamics Great Plains (GP), which are on-premises, to modern cloud-based ERPs. We have meticulously mapped out the process and fields from the source system to the target system. -
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SmartFusion
Harris School Solutions
SmartFusion is the comprehensive School Financial Management software system that brings together all the data you need, conveniently in one place. Work faster with the ability to view multiple reports and windows at the same time. Expand your capabilities easily with third-party software integration. Have confidence that all your sensitive financial information is secure at all times. Take control of your processes by removing data re-entry thanks to fully-integrated modules. Enjoy the freedom of working from anywhere directly from the cloud (with option to self-host). Stop worrying about compliance and inaccuracies, thanks to built-in state/federal reporting and data-entry flexibility.
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