Best Free Utility Customer Information Systems (CIS)
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Compare the Top Free Utility Customer Information Systems (CIS) as of February 2026
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What are Free Utility Customer Information Systems (CIS)?
Utility Customer Information Systems (CIS) are specialized software solutions designed to help utility companies manage customer-related data and services. These systems centralize and automate processes like customer billing, payment tracking, service requests, account management, and customer communication. CIS platforms provide utilities with tools to track energy consumption, manage tariffs, calculate bills, and handle disputes or inquiries efficiently. They often integrate with other utility management systems (such as asset management or outage management) to provide a seamless workflow and better customer service. By streamlining these processes, CIS solutions enhance operational efficiency, improve customer satisfaction, and ensure compliance with regulatory standards, all while reducing manual effort and errors. Compare and read user reviews of the best Free Utility Customer Information Systems (CIS) currently available using the table below. This list is updated regularly.
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Skybill Utility Billing
SkyBill
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
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Ziptility
Ziptility
Ziptility helps water and wastewater utilities do more and spend less with easy-to-use apps that don’t take an army to set up and maintain. With Ziptility, it’s easier than ever to capture, organize, and analyze field data to improve daily operations and simplify long-term decision making. Create asset-specific maintenance schedules and operationalize preventive maintenance tasks. Uncover blind spots by visualizing asset conditions and problem areas. Promote transparency and accountability on every job with enforceable operating procedures. Improve reaction times with accessible asset location and maintenance records. Deliver work assignments remotely to eliminate unnecessary trips to the office. Create prioritized to-do lists and visualize task assignments on a map. Develop a succession plan that’s immediately useful to new leadership. Create and implement a capital improvement program without help from contractors.Starting Price: Free -
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Utility Billing Software
Creative Technologies
El Dorado Utility Billing Software by Creative Technologies is a flexible and full-featured software that delivers a broad-based accurate billing and service order ticketing system. Available in four versions (i.e. Graduate, Professional, Executive, and Enterprise), the El Dorado Utility Billing Software offers a plethora of features that include automated bill calculation, simplified voice creation, dynamic configuration, comprehensive reports, common data repository, service order ticketing, and integrated meter reading interface.Starting Price: $495.00/one-time/user
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