Best Utility Customer Information Systems (CIS) with a Free Trial
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Compare the Top Utility Customer Information Systems (CIS) with a Free Trial as of July 2025
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What are Utility Customer Information Systems (CIS) with a Free Trial?
Utility Customer Information Systems (CIS) are specialized software solutions designed to help utility companies manage customer-related data and services. These systems centralize and automate processes like customer billing, payment tracking, service requests, account management, and customer communication. CIS platforms provide utilities with tools to track energy consumption, manage tariffs, calculate bills, and handle disputes or inquiries efficiently. They often integrate with other utility management systems (such as asset management or outage management) to provide a seamless workflow and better customer service. By streamlining these processes, CIS solutions enhance operational efficiency, improve customer satisfaction, and ensure compliance with regulatory standards, all while reducing manual effort and errors. Compare and read user reviews of the best Utility Customer Information Systems (CIS) with a Free Trial currently available using the table below. This list is updated regularly.
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Skybill Utility Billing
SkyBill
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
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Bynry
Bynry
Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.Starting Price: $1.39/per month/per meter -
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Salesforce Energy & Utilities Cloud
Salesforce
Salesforce Energy & Utilities Cloud is a comprehensive platform designed to help energy providers and utilities modernize their operations, enhance customer engagement, and accelerate sustainability initiatives. Built on the Einstein 1 Platform, it offers AI-powered automation, real-time data, and industry-specific tools to streamline processes across sales, service, and field operations. Key features include a Smart Utility Contact Center that empowers agents with intuitive tools and full customer insights, and a self-service portal where customers can manage bills, enroll in programs, and access services. It also provides industry-specific Configure, Price, and Quote (CPQ) capabilities for accurate quoting and order management, as well as tools for personalized engagement and sales programs. Operational efficiency is enhanced through a comprehensive data model, AI-powered workspaces for agents and mobile workers, and robust work and asset management functionalities.Starting Price: $275 per month -
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Utility Billing Software
Creative Technologies
El Dorado Utility Billing Software by Creative Technologies is a flexible and full-featured software that delivers a broad-based accurate billing and service order ticketing system. Available in four versions (i.e. Graduate, Professional, Executive, and Enterprise), the El Dorado Utility Billing Software offers a plethora of features that include automated bill calculation, simplified voice creation, dynamic configuration, comprehensive reports, common data repository, service order ticketing, and integrated meter reading interface.Starting Price: $495.00/one-time/user -
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The Water/Utility Management system is a utility billing software product that includes many additional features. It provides for all types of reading/billing methods: such as, customer self-bill with coupon, billing with reading by customer, or billing with reading by district(billing entity). The features below are just a brief sample of those provided by the system.
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VertexOne
Vertex
For 30 years, VertexOne has been helping utilities and energy companies across North America achieve digital transformation and business process optimization. Our suite of solutions spans the meter-to-cash process and revolutionizes the customer and staff experience. Whether you're ready to implement effective customer engagement solutions, modernize your billing and customer information systems, or embrace the power of automation and data analytics, VertexOne has you covered. VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack. When it comes to the right information technology provider, experience is everything. With a vast portfolio of utility technology solutions, VertexOne offers the perfect options for utility and service providers of all sizes. We've been helping utilities and energy providers serve their communities for nearly three decades. -
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Utility Star
Able Software
With today’s challenging business environment, and the ever-increasing demand placed on technology systems to help drive efficiency, security, and performance, it is critical for utility organizations to put in place the best solution for the job. Here at Able Software Company, it is our mission to not only provide our customers the latest in computer technology, but solutions that works well, and enables organizations to meet or exceed their business goals. Able Software Company is pleased to introduce our next-generation Utility Star system, Utility Star Enterprise. Utilizing over a decade of experience in the utility and technology industry, Utility Star Enterprise is a combination of the latest in web technologies, as well as the proven capabilities of our Utility Star Platinum system. Utility Star Enterprise represents the pinnacle of technological innovation, performance, security, reliability, and cost-effectiveness.Starting Price: $1000.00/one-time/user -
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SSP MIMS
SSP Innovations
MIMS streamlines utility field work by delivering all the information needed – such as GIS, SAP, Maximo, CGI, Oracle – to complete any type of scheduled or unscheduled task using smart forms and friendly mapping. MIMS provides field workers with a single, integrated application that meets all their needs. MIMS provides engineers and crews access to operational data anytime, anywhere. MIMS provides operations managers with analytics on fieldwork, field crews, productivity, and efficiency. MIMS provides compliance managers with searchable and auditable compliance records. MIMS provides IT managers with a single business system interface point and one mobile application to support. -
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SmartGridCIS
SmartGridCIS
We offer CIS and billing solutions for today's demanding utility market. Imagine that you can offer new products that allow your customers to choose how and when they pay. Leveraging smart meter data to enable smart rating, billing, and customer service communications. Our flexible architecture makes implementation easy, including client migration if needed. Attract and retain more customers, stay ahead of the competition, and manage your business in real time. Create money with your smart meter infrastructure by providing your customers with rate and product options without the need to integrate with your current billing system. Extract the full value of your AMI investment by offering a smart meter that has Prepaid capability as an option for your customers. Companies need a game plan that will set them apart from the competition and resonate with the consumer. Ultimately, you need a solution for the digital consumer who is increasing the pressure on your company.
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