Best User Research Software in South America - Page 4
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Compare the Top User Research Software in South America as of July 2025 - Page 4
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1
UserTribe
UserTribe
We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.Starting Price: $150 per year -
2
Upsiide
Dig Insights
Upsiide idea screens aren’t typical concept testing surveys. Our interactive dashboard tells you which concepts, ideas, and designs are most likely to perform well in-market, routinely validated by in-market realities. Upsiide is an innovation insights platform that helps marketing and insights pros predict the in-market appeal and performance of their ideas. We're the quickest, most actionable, and most cost-effective way to do innovation research. Test thousands of ideas and get real-time results delivered straight to an AI-powered visual analytic dashboard. Upsiide is relevant across every category – CPG, financial services, telecommunications, pharmaceuticals, and restaurants. We use some pretty fancy statistical techniques that will help you predict which will ultimately succeed in-market. Whether you’re honing in on a pack design, launching a new product, or deciding on campaign messaging, Upsiide will help you select the best possible option based on in-market realities.Starting Price: $1,200 per year -
3
Collabito
Collabito
The text-based online focus group module is the most popular part of Collabito. It provides an easy way how to conduct a live chat session with a moderator and respondents. Collabito is a cloud software, you do not need to install anything, you and other participants need only a browser. The moderator leads the discussion with respondents based on the text chat. He writes questions and comments to all participants or send messages to a specific person only. There are many tools to make the online focus group session more engaging and get more insights: a whiteboard for media presentation, moderator’s guide, silent mode and whispering options or drawing on pictures. You can assign one or more moderators to your projects. He can discuss with all other participants, mute or kick out anybody and has some administration privileges. Collabito provides an easy way how to add and administer all respondents in the project.Starting Price: €75 per project -
4
EyeQuant
EyeQuant
From dynamic social media ads to abandoned shopping carts, understand what users will see, how they’ll move and the actions they will take so you can optimise the complete user experience before going live Gain actionable insights to eliminate guesswork and support creative teams to produce designs that consistently convert. Use as a diagnostic tool to understand which pages are underperforming and identify issues to improve the digital customer journey and boost conversions. Gain instant, objective feedback / pre-performance data through intelligent heat maps on where users look with video ads, animations and motion experiences – to optimise design and increase performance before you launch. Understand which elements create a distraction or compete with each other to improve design and drive conversions. -
5
Emozo
Emozo Labs
Emozo’s DIY SaaS Research & Feedback Collection platform uses behavioral and emotional insights to help you drive the right decisions for all digital content. Emozo’s platform helps you go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. You can use Emozo to test the effectiveness of ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. Emozo’s novel method of combining unconscious (attention and emotion) and stated (survey) responses helps you understand the effectiveness of all digital content very quickly. Emozo leverages AI to enable qualitative research at scale and with speed on customers' devices. Emozo supports iterative design-development processes and offers fully secure data protection for you and your customers.Starting Price: $750 per month -
6
Great Question
Great Question
Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.Starting Price: $49 per month -
7
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
8
WatchThemLive
WatchThemLive
Once you’ve got WatchThemLive set up on your website, you can see how users interact with your web pages through video playbacks. It’s as if you were standing over their shoulder watching their every move, but a lot less creepy. And with these recordings, you have the opportunity to spot bugs, see features on your site that may be causing a high bounce rate, and catch any UX issues you didn’t notice yourself. And beyond just watching anonymous users navigate through web pages, you also get access to in-depth analysis of your website visitors so you get a better understanding of your audience. Through the Visitors and Sessions dashboard, you can find information like where your visitors are from, what device they’re using, and watch replays specific to each person. In addition to session recording, WatchThemLive also features heatmaps, goal tracking, user profiling, and an analytics dashboard to enable you to comprehend data in formats suitable for every scenario.Starting Price: $24 per month -
9
DataMilk
DataMilk
Our AI processes every attention signal from users to understand their needs at the moment and deliver the most relevant content, making your website more human. With rigorous AB testing, DataMilk discovers the UX features that improve the experience and metrics for eCommerce. Then we build them, so you don’t have to. Our AI algorithms use 10X more data than traditional optimization solutions to follow each click, scroll, and view and know exactly where customers are focused in real-time, so no sale opportunity is ever missed. After a quick integration, all your work is done. We maintain the infrastructure and our AI continues to learn and improve your site over time. DataMilk comes with a dashboard where you can track your key performance indicators on graphs compatible for comparing with Google Analytics results.Starting Price: $7.70 per 1,000 sessions -
10
Kraftful
Kraftful
Save hundreds of hours with our AI summaries of user feedback. We help you understand what users need to quickly get to product-market fit, scale your user base, and grow revenue. Save hundreds of hours analyzing feedback with our GPT-3 powered solution to uncover user needs. Track how users perceive your product to measure the real impact of your iterations over time. Learn about user needs from your competitors’ users to stay one step ahead of the industry. Just answer a few simple questions so we can personalize the right experience for you. With Kraftful, you’ll quickly learn what users need so you can focus on building a delightful product, or whatever else you like doing with your time. You can analyze feedback through a quick conversation to nose out what previously could only be done with hundreds of hours of manual review. Think of all the TikTok dances you could learn with those extra hours. -
11
Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month -
12
Jimo
Jimo
Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.Starting Price: $99 per month -
13
WebszeTheme
WebszeTheme
At WebszeTheme, we believe that data is the key to unlocking success online. That’s why we’ve created a comprehensive dashboard that provides heatmaps, section replays, user behavior, and user event information to help you understand how your website is performing. Our tool is designed to be user-friendly and easy to use. With just a few clicks, you can gain valuable insights into your website’s user behavior and make informed decisions to improve engagement, conversion rates, and overall user experience. We take pride in our team of dedicated professionals who are passionate about website analytics and delivering exceptional results to our clients. Our team includes experts in data analysis, user experience design, and website development, and we are committed to providing the best service possible to our clients.Starting Price: $16 per month -
14
User Evaluation
User Evaluation
User Evaluation is an AI-driven platform that acts as an innovative solution for customer understanding. It’s designed to help businesses uncover valuable user insights with various AI tools. The automated process of data analysis can extract key information from customer conversations and turn them into AI reports with visual graphics. It also features an intelligent AI chat that aids in data understanding and brainstorming ideas. Never lose track of your findings with AI tags and notes!Starting Price: $39 per month -
15
Odaptos
Odaptos
Explore your users' feelings and emotions, enhance the user experience, and fast-track your user test process with our advanced analysis technology. Easily integrate Odaptos, a leading user testing platform, to bypass manual testing and instantly translate user reactions into essential insights. Understand not only where your users face challenges, but also how they feel in those moments. Odaptos identifies friction points by analyzing user experience testing, all while maintaining top-notch data security. Odaptos offers a collaborative space where your team can access all your UX test results, cooperate, and swiftly retrieve user insights on a centralized dashboard.Starting Price: €48 per month -
16
UserCall
UserCall
No more struggling to gather high-quality user insights. Let your custom AI interviewers conduct 1:1 voice calls with countless users at scale, with 10x deeper insights than surveys. UserCall AI interviewers are fine-tuned and trained with expert user and UX research and human-centered design methods, to ask relevant follow-up questions to uncover deep customer needs while minimizing bias. Run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys with smart follow-up questions to uncover deep insights. High-quality customer insights without time or resource constraints. Simply add a few learning goals and any specific questions, so you get to deep-seated and actionable insights to improve your product and business. Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations.Starting Price: $69 per month -
17
Lightster
Lightster
User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per sessionStarting Price: $50/month -
18
Hyperaktiv
Hyperaktiv
WHAT IS HYPERAKTIV: Hyperaktiv is a SaaS growth copilot that helps companies activate, convert and retain more users. WHY HYPERAKTIV WAS CREATED: Many SaaS companies struggle to extract actionable insights from their user data due to the complexity of existing analytics tools. These tools often require specialized knowledge, making it difficult for teams to interpret and leverage their data effectively. HOW CAN YOU BENEFIT BY USING IT: 1. We'll start by analyzing your data. 2. Next, we'll segment your users based on your Ideal Customer Profile, product engagement, and lifecycle stage. 3. We'll develop and provide you with targeted, personalized marketing recommendations. 4. You'll then be equipped to effectively activate new users, convert free users to paid, and improve customer retention.Starting Price: $49/ Up to 5k MAU -
19
Simulit
Simulit
Create your own ai companion that collects user feedback in an interview like style and gives you more context as traditional feedback forms to help you make better decisions based on the data collected from the feedback your users provide. Simply add a description, set how your ai companion should behave, which follow-up questions he should ask and how he should sound like. Publish it and easily share it with your audience via link or implement it into your website.Starting Price: $29.99 -
20
Condens
Condens
Condens is a centralized platform designed to streamline user research by enabling teams to store, structure, analyze, and share qualitative data efficiently. It offers features such as AI-driven analysis, multilingual transcription, and collaborative tools, facilitating the rapid transformation of raw data into actionable insights. By creating a single source of truth, Condens enhances accessibility and collaboration across teams, promoting informed decision-making. Its enterprise-ready solutions ensure scalability, security, and seamless integration with existing workflows, making it a valuable asset for organizations aiming to elevate their research maturity.Starting Price: $15/month -
21
InsightLab
InsightLab
InsightLab is an AI-powered user research and analysis platform designed to streamline the extraction of insights from qualitative data. It enables users to analyze interviews, sales calls, lectures, and more, transforming open-ended survey responses and conversations into clear themes and actionable insights. The platform offers features such as automated transcription, thematic analysis, and the ability to handle data in over 70 languages, facilitating efficient and scalable qualitative research. InsightLab's AI-driven interviews allow for dynamic, conversational surveys that adapt to participant responses, providing depth comparable to traditional user interviews but at the scale of surveys. This approach helps uncover the underlying reasons behind customer behaviors, aiding product teams in making informed decisions that resonate with their target audience.Starting Price: $15 per month -
22
Usermuse
Usermuse
AI that helps anyone talking to customers to quickly turn any meeting into roadmap clarity. Usermuse joins Zoom, Microsoft Teams, or Google Meet calls. Usermuse generates transcripts and automatically parses those transcripts into product signals (e.g., Needs, Pain Points, and Positive, Neutral & Negative sentiment). Usermuse categorizes, groups, sorts and de-dupes across any number of conversations leaving the Product team with a clear synthesis for product decision making. Product Managers, Designers, and Researchers use Usermuse to conduct their qualitative user research. Sales and Customer Success teams use Usermuse to efficiently and effortlessly deliver back to the Product team any and all insights from their calls with (prospective) customers. Product teams can easily export the resulting synthesis to their favorite collaboration tools.Starting Price: $50/month -
23
Liveminds
Liveminds
We source potential research participants using the biggest data set on human behaviour ever created. Your recruitment sample is based on extremely detailed insights on users’ behaviour on social networks and 10 million other connected websites. Behavioural Recruitment gives us access to 100X more people than the biggest global market research panels. We can find participants who genuinely match your criteria, from three billion people in 190+ countries. Your participants will be enthusiastic and fully engaged in your online qual & quant projects. People are fresh to research and keen to take part in one-off projects talking about a subject they’re interested in. Whether you’re running qual, quant, focus groups, ongoing communities or surveys, or carrying out consumer or UX testing – we can find the best participants for you. -
24
Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
25
UserLook
UserLook
Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research. -
26
Forsta
Forsta
The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. -
27
Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels. Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.
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UserZoom
UserTesting
UserZoom (now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create digital experiences their customers love. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions. -
29
Loop11
Loop11
Set real-world tasks and measure the success of your product against real customer intent. Design your own tasks and questions and focus on the details that matter to you. You can collect insights from hundreds of users, or just a few: the choice is yours. Record video and audio of your users, so you see and hear their exact experience with your product. Loop11 allows for moderated and unmoderated user testing. You need to understand your customer’s experience wherever they use your product. Loop11 makes it easy to test on different devices so you capture the full user experience. Loop11 puts the focus on your research rather than study logistics. Test prototypes, live websites and competitors without the need to add code to the product. Build better experiences and make more informed decisions by putting the customer at the center of your business.Starting Price: $179 per month -
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Centercode
Centercode
1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end SaaS solution for collecting and analyzing targeted, pre-release customer feedback that drives meaningful product improvements. Centercode is the only agile Customer Validation (CV) platform, empowering teams to create flexible projects, maintain high user participation, and rapidly draw in continuous feedback to support high-speed development. Its templates and engagement automation help you build a profiled community so you can attract and select qualified, enthusiastic users to test your products. Centercode’s customizable, in-depth reporting tools sync all your project components so creating holistic status reports is as simple as clicking a button. Integrations with tools like Jira, Salesforce, and Tableau let you seamlessly manage CV projects, without the friction of switching tools.