Best Unified Communications Software - Page 5
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Compare the Top Unified Communications Software as of January 2026 - Page 5
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1
Avaya one-X Communicator
Avaya
Avaya one-X® Communicator is a Unified Communications client that helps enterprise users manage their communications tasks by providing simple, intuitive access to all of their everyday communications tools. one-X Communicator can be deployed: as a standalone client; as a client that integrates with one-X Client Enablement Services, Conferencing Enterprise, and Avaya Aura® Messaging or Avaya Modular Messaging. -
2
Britannic Technologies
Britannic Techonologies
Implementing Digital as a Service (DaaS) offerings, our solutions will tackle your biggest business problems. Workplace Modernisation brings together your disparate systems and processes, but in light touch, low code way delivering efficiencies and better ways of working you never thought possible. Enhance customer service, user experience and operational efficiency with clever solutions that give your agents a single pane of glass, map data to existing systems, introduce gamification and automate routine tasks. Business Connectivity. Connect your organisation, people services and systems securely. For optimised performance, availability and efficiency across WAN, LAN, WiFi and Cloud architectures. Unified Communications. Collaboration is the key to modern productivity. Bring your teams together wherever they are, whenever they want, on any device. Unify your front and back office staff to boost customer satisfaction and employee engagement. -
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HighComm
HighComm
Our VoIP Business Phone System gives you a professional boost. Enjoy a feature-rich platform, including Multi-Level Auto Attendants, Business SMS, Mobile-App and many more. Implementing your new HighComm Phone System will allow your business to enjoy a better communication service at a third of the cost of a traditional and less-reliable phone system. We do this be using your business’ existing internet connection. Our professional tech team handles the entire installation and maintenance process as part of your plan and service with us. Which will fluctuate according to your business requirements. Enabling your business to scale and adapt on demand. As your business grows, our network seamlessly grows with you. Our cloud-based VoIP Business Phone System includes mobile and desktop applications and a user-friendly, self-managed web Portal. Using the Mobile-App will allow you to make and receive calls while out of the office and on the go, just as if you were sitting at your desk.Starting Price: $19.95 per month -
4
Echo Networks
Echo Networks
Traditional business phone systems (and companies) straight up suck. They sell you a system and say “ok byyyye,” leaving you on your own to figure out how to manage adding and removing extensions, train employees, and deal with phone, service, and technical issues. Not to mention, landline phone systems mean the reputation and business you’ve worked so hard to earn is often compromised. You can’t transfer calls to remote-working employees, so you’re forced to ask customers to hang up and re-dial their personal cell phone numbers. You may be limited to a certain number of lines and not have call waiting, resulting in busy signals and, ultimately, lost business. Sure, our VoIP phones have 99.9% uptime (and we can prove it!) and are more reliable than landlines, but the best part is that you’ll be using your new phones in as little as 24 hours of signing up AND we’re here for you 24/7 whenever you need help with them.Starting Price: $24.99 per month -
5
Wazo
Wazo
The ultimate hybrid & multi-tenant unified communication enablement solution for communication service providers & operators. Kick start your unified communication business in days, not months. Suite of turn-key apps and integrations designed to improve competitiveness & innovation capabilities of communication service providers and operators chasing the unified communication & VoIP opportunity. Turn-key unified communication solution including value added applications and integrations. Wazo Enterprise Unified Communication includes a suite of client applications (Mobile, Web & Desktop) as well as native integrations. Meet collaborative and productivity use cases while integrating communications at the heart of your customer information system. Manageable through a centralized administration portal, Enterprise Unified Communication is built to help you maximize your ROI. EUC Portal reduces your cost of operation and allows you to focus on your business, not the technology. -
6
Verizon UCCaaS
Verizon Media
Unified Communications and Collaboration as a Service remove collaboration barriers and make teams more productive with secure, scalable unified communications. Unified Communications and Collaboration as a Service (UCCaaS) is designed to emulate the availability, reliability, resilience and security found in the most sophisticated carrier-class networks. Make collaborating more efficient for onsite and mobile teams, and create seamless communications with customers. UCCaaS is a managed unified communications service offering scalable call control, voicemail, instant messaging, presence and mobility for small businesses, government agencies and enterprise organizations. UCCaaS helps improve operational efficiency and customer touch points, integrating seamlessly with systems through application programming interfaces (APIs). It’s delivered from Verizon’s private cloud over our secure, reliable global IP network. -
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XO Hosted PBX
Verizon Media
XO Hosted PBX is highly scalable Unified Communications solution that uses cloud technology to deliver integrated high definition (HD) voice and data services, collaboration tools, mobility, contact center functions, along with advanced calling features across all of your business locations. Unlike many other service providers, XO supports the Hosted PBX offering over the Tier 1 XO national network, enabling you to move your PBX functionality into the cloud. With live voice quality monitoring, built-in redundancy and an uptime service guarantee, Hosted PBX from XO has all of the benefits you need to easily and confidently deliver high-quality voice and Unified Communications across the enterprise. Hosted PBX packages all of the telephony and UC features needed by most businesses into one of the most comprehensive UC-as-a-Service offerings in the marketplace. -
8
OpenTouch Enterprise Cloud
Alcatel Lucent Enterprise
Accelerate your digital transformation with digital-age communications as a service. Organizations want employees to work from everywhere, offer an excellent customer experience to digital buyers but often need additional internal resources and budget to evolve to digital age communications. Accelerate your digital transformation with digital-age communications as a service. Employees benefit from Alcatel-Lucent Enterprise’s communication experience in a per user per month offer. IT can easily automate operations and adapt costs to business while benefitting from an outstanding service level. Connect front-line workers and work-from-home employees for excellent business continuity with no compromise on security. Never lose important calls. All employees benefit from advanced and easy-to-use call management. Offer an excellent customer experience with fast and reliable customer response as if at the office. -
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Smart Choice Communications
Smart Choice Communications
Quit shuffling from bill to bill, vendor to vendor. Whether it’s UCAAS, contact centers, or our revolutionary collaboration platform, acting as the only point of contact is why we’re the Smartest Choice. Simply meaning “marked by special care or attention,” our reliable white-glove approach takes your customer experience a step further, acting as your technology partner first and provider second. Feel empowered to take calls from any device. Calls that are received via your desk phone can simultaneously ring through the Smart Phone app. If you are looking to place a call through your laptop or computer, you can download the desktop app with a few simple steps. Communicate with ease and work from anywhere, get 99.999% uptime, and hear every detail of your conversation. Bring teams together through HD video and audio meetings, screen and file share securely, and live steam webinars to reach your audience quickly. Our video meetings empower teams to collaborate confidently. -
10
Wavetel
Wavetel Business LTD
Formed in 2010, Wavetel has grown to become a leading provider of telecom services in the UK and rest of the world. Wavetel started as a wholesale operator offering Voice, SMS and Data services to other operators. In 2013 Wavetel launched its B2B services which includes VoIP telephony services, Connectivity, Virtual Numbers, SIP Trunks, Microsoft Teams Direct Routing, Mobile, SMS, Call Center Solutions for its valued clients and business partners worldwide. Over the years, our voice messaging offerings have constantly evolved as an enterprise solution allowing it to integrate with third party CRMs and business apps using our programmable APIs.Starting Price: $13 per month -
11
Windstream Enterprise UCaaS
Windstream Enterprise
For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs. Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly, and for less than an on-premises solution. UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency, and productivity. When combined with Contact Center as a Service (CCaaS), it also enables a powerful customer service solution. -
12
LinkLive
Revation Systems
Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times. -
13
Alianza
Alianza
Our cloud communications platform is highly sustainable, cost effective, all-inclusive, and flexible — enabling service providers to quickly address evolving market demands and growth that on-premises solutions can't keep pace with. Whether your customers simply need phone services or want to enhance their services with mobility and collaboration tools, Alianza's cloud communications platform does it all. Scale seats up and down to meet your customer needs. Business collaboration tools with options for team messaging, video meetings, and more. It’s all covered — cloud provisioning, upgrades, security, enhancements, and maintenance — and there’s no need for an IT team to manage it. Leverage next-gen technology to offer your customers a broader portfolio of services, lower upfront costs, and reduced ongoing effort. Alianza makes upgrading to a next-gen cloud communications platform easy, highly profitable, and future-proof with agile software-as-a-service solutions. -
14
New Era
New Era Technology
Facilitate modern workplaces with world-class collaboration and unified communication services. New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote. Our vendor-agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. Let’s build a personalized service to meet your company’s communication needs. -
15
nCONTACT
Global Data Systems
A cloud-based solution that extends the corporate office to remote and mobile users, acting as one single system, improving the communication and productivity of all employees. Cloud-based communications platforms free organizations from purchasing, installing and maintaining traditional on-premises telephone systems. More importantly, cloud-based solutions make it easy to extend the corporate phone system to remote offices and mobile users, and to integrate multiple collaboration tools into a single system. The challenge lies in selecting a solution that will deliver maximum reliability, quality and scalability. The GDS nCONTACT™ Hosted Unified Communications Service provides voice, presence and chat services in an intuitive interface that optimizes productivity and collaboration. Designed by the networking and communication experts at GDS, the solution is hosted in hardened, enterprise-class data centers and backed by world-class. -
16
nexogy
nexogy
From phone systems & texting to internet access & video conferencing, nexogy® centralizes the way your business works. Manage messages over different channels and reply immediately. With automated responses, shared documents, and more, you can get it ALL done. Communicate from your smartphone with all the features of your phone system. With a clear commissions structure, you'll provide clients with a simple and effective tool they'll love, which will encourage them to stay longer. Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications. Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in). -
17
Orbox
ORBCOM
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people. -
18
Unified communications and collaboration platforms form the basis of some of the most essential business systems. As hybrid working becomes the norm and the demand for a seamless user experience increases, the need for high up-time, fast problem resolution, and intelligent insight has never been more critical. Get the intelligent insight you need to harness innovative new ways to bring people together, from wherever they are. Ensure the tools your organization relies on just work and enhance the way your teams communicate and collaborate. Whether your people are in the office or working remotely, with IR Collaborate you can ensure the lines of communication are always open. Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.
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Voyant
Voyant
Largest on-net phone number footprint in the US with 90%+ of calls originating and terminating on-net, achieving industry leading 97% call completion. As a Tier 1 Carrier, we help you eliminate the middleman and saving your business 20-40% on your existing communication service. Your daily conversations are an important reflection of your business. Inteliquent SIP Trunking helps you improve engagement with every interaction. Our expansive SIP network has the largest native footprint and delivers simple solutions for wholesalers and enterprises alike — so you’re always there for your customers with a partner you can trust. Depending on the time of day or year, you may need to quickly increase your capacity, whether it’s because you have a short-term spike in calls, or due to your rapid growth. With our secure portal you can instantly scale capacity, number inventory or adjust routing as needed. Integrate your applications with Inteliquent APIs for seamless provisioning and management. -
20
UC365
UC365
Telephony is at the heart of a company's revenues and we know this. We work with you hand in hand to deliver the best formula to put this tool at the service of your performance. Our experienced Unified Communications team works closely with you to understand your communication needs and goals. We provide customized and innovative solutions to help you improve your productivity, collaboration and efficiency. By upgrading your telecommunications services, you can maximize your performance and improve the efficiency of your business. Modern IP telephony, video conferencing, broadband Internet and unified communications solutions can help your business. -
21
VoiceLogix
VoiceLogix
VoiceLogix is a leading cloud-based Business Communications and contact center solutions Provider. Whether you have one or twenty locations, VoiceLogix Unified Communication solutions link your organizations’ locations, and people under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, and hosted in industry-leading data centers, a small to mid-sized business is able to enjoy centralized management, audio web and video conferencing, VoiceLogix connects mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost. Let us help you unify your entire network infrastructure with a highly scalable, customer-centric, unified communication solution strategically designed to enhance employee productivity, collaboration, and mobility. -
22
Callroute
Callroute
Integrate Microsoft Teams Phone with any platform. Connect your voice services to Microsoft Teams within minutes with our one-click integration. No infrastructure or deep technical skills required. Automatically assign Direct Routing, Microsoft Calling Plans, or Operator Connect phone numbers to users based on provisioning rules. -
23
101VOICE
101VOICE
101VOICE offers end-to-end cloud communication and secured connectivity solutions that keep your organization securely connected at all times, creates flexibility, and increase operational efficiency. 101VOICE is a leading Unified Communications as a Service provider with extensive experience serving the Government and Education sector. Our award-winning, leading cloud telephony platform has all the traditional features and functions you expect, plus unique and special purpose tools and features for greater and enhanced value. Our service is rich in features and offers scalability virtually without limitation, delivered with dramatic cost savings. -
24
Expo XT UC Analytics
Metropolis Technologies
Expo XT provides advanced UC Analytics across platforms and channels to help improve communication. From hunt groups, AA, and IVR troubleshooting, to user performance and agent reports, Expo XT delivers the insights you need to make informed decisions to improve your voice calls, video meeting, and collaboration communication. + Built on Power BI + Integrates with Webex Calling, Cisco UCM, UCCX, and CUBE, Zoom, Teams, NICE CXone, and others + Affordable pricing for at little as 100 extensions -
25
Microtalk
Microtalk Europe Limited
Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.Starting Price: $10/month -
26
Comcast Business VoiceEdge
Comcast
To get where you’re going faster, you need a fully-featured phone system that works wherever you are. And that supports the apps and devices you rely on every day. Our cloud-hosted PBX (private branch exchange) solution answers those needs. Plus, it includes many benefits you’d find in a traditional onsite PBX, without additional hardware costs and physical storage space. Comcast Business offers a complete portfolio of hosted voice services, for every size enterprise business — that’s supported by the largest private voice-over-IP (VoIP) network in the country. VoiceEdge outperforms traditional PBX products, with lower costs, simpler management, and greater scalability. Our Business VoiceEdge Desktop App now integrates the Unified Communications features your enterprise counts on to keep connected. You get a softphone, readable voicemail, screen sharing, and more, plus Chrome™ integration, all in one place on your desktop.Starting Price: $29.95/month -
27
Zultys ZAC
Zultys
Voice, real-time chat, web conference, file and image sharing, drag-and-drop call operations, and task management all come together in one easy-to-use workspace. Get a communications experience that’s consistent across all your devices, from desktop to mobile. ZAC's collaboration tools like voice, video, file and image sharing, and messaging allow employees to increase productivity and make collaboration simple. MX Mobile keeps your workflow moving even when you’re on the go. All ZAC's features are available at your fingertips, on any iOS or Android device. ZAC is available as a desktop application or via WebZAC's browser-based solution. It’s available with no downloads, on any OS, and supported by multiple browsers. -
28
Newbridge
Newbridge Business Solutions
Newbridge delivers a UCaaS cloud contact center platform technology solution that includes Omnichannel, IVR, Social Media, WFM, and Office Phones. As the leading contact center platform in the industry in innovation, customization, and affordability, Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. For other technology requirements such as Infrastructure, IT support, MSP needs, and cabling demands, we rely on our trusted partners to ensure seamless integration and implementation of their solutions. -
29
Unify OpenScape
Mitel
We’ve learned to communicate in a lot of ways, but when it really counts, we use the tool that matters most, our voice. As part of the Unify OpenScape Enterprise portfolio, Unify OpenScape Voice enables your enterprise to talk—with each other, with your customers, with all your stakeholders, with immediacy and richness. As a stand-alone voice application or integrated with other unified communications applications, Unify OpenScape Voice combines carrier-grade reliability, security, massive scalability (up to 100,000 users per node) and flexible on-premise or cloud deployment with the features your enterprise needs. We seamlessly synchronize voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. Embed voice into your business applications. You can even unify your in-place multi-vendor voice network without ripping and replacing it, all with one elegant framework. -
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CommuniGate Pro
CommuniGate Software
Our end to end Unified Communications technology begins with the platform CommuniGate Pro. The system enables large scale Unified Communications with open API’s for integration into business applications. CommuniGate Pro scales dynamically to 100’s of millions of accounts. Ideally suitable for “Nation” scale alert systems, multimodal communications within web applications, or compartmentalized high-security network topologies. However, big scale does not mean trade-offs on efficiency or reliability. The platform is extremely agile for resilient applications in military or embedded environments. CommuniGate Pro is approved for governmental agency use in Europe and in the USA. Military, transportation and research center use is legendary for mind bending stability with uptimes like VMS. CommuniGate Pro enables banks to deploy mail to millions of clients for online self care while respecting compliance regulations. The signaling features of the server can be deployed in a hybrid system.
