Best Free Social CRM Software

Popl blends real-world interactions with digital CRM strategy, making it ideal for social CRM. When reps meet leads in person, Popl captures full contact data, engagement time, source, and social profiles with one tap or scan. This information flows into your CRM and can be used for segmentation, nurturing, and tracking cross-channel activity. It gives your team a clear picture of each relationship, from event chat to social follow-up, all in one place. Popl makes it easy to manage the personal side of sales with the same precision as your digital touchpoints.

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

Built on top of monday.com Work OS, monday sales CRM empowers business owners and sales teams to manage all aspects of their sales cycle and customer data, streamlined in one centralized place. They can capture leads from any source, easily manage their contacts’ information, and track every deal's status so that no opportunities slip through the cracks. monday sales CRM lets you create no-code automations, eliminating hours of repetitive processes, and seamlessly integrates with the tools sales teams already use ensuring maximum efficiency. Without the need for an IT professional, build customizable dashboards to get the full overview of your sales cycle to confidently analyze data and optimize your sales processes. Manage your post-sales activities such as client onboarding and their projects to nurture stronger customer relationships. Best of all, it’s extremely user-friendly, standing out from traditional platforms, making it a CRM your sales team would actually want to use.

Sugar Sell is a one of a kind Customer Relationship Manager solutions, with functionality that includes sales-force automation, marketing campaigns, customer support, collaboration, mobile CRM, social CRM and reporting. Sugar Sell gives individual and teams back the time they need to increase project focus and interacting with customers to create more sales. Join top leading brands and try Sugar Sell today. Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar is the 4x winner for satisfaction, reliability and tech support in PCMag’s Business Choice Awards. The real power of our platform is in the story that it tells—about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

Simplify prospecting efforts by automating LinkedIn profile-searches and imports. Finding and actively engaging with the right people is the first essential step of any business. However, browsing on social networks tends to be long and frustrating without the support of proper automation. Import in FULL (not just Name and Role) hundreds if not thousands of potential leads, in just one click, be it people, or companies. Remain untracked by LinkedIn, and surpass the limits of what regular users can do. After enabling Auto Import, just viewing a profile is enough to fully import them into your Jobin repository. Everything gets seamlessly merged, so instead of ending up with duplicates, you've fully updated them instead. LinkedIn profiles are definitely rich with useful information, but not always do they have everything; more often than not, emails, phone numbers, and other social media profiles are kept private or not mentioned.

Wakeupsales CRM is an all-in-one Customer Relationship Management tool to streamline your sales activities, improve your productivity & create powerful customer relationships. In other words, Wakeupsales helps sales folks save time & become more effective by taking care of every-day problems like unorganized database, overlapping assignments, multiple tool handling, manual management of contacts, jumbled up spreadsheets, poor relationships with customers, lesser business visibility or even sales funnel leakage. Available on cloud, on-premises & android platforms... Wakeupsales CRM has really made lives easier for people from more than 30 countries.

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.

SeoToaster CRM is ideal for any website-centric organization or campaign, as it ships with its own mobile friendly landing pages builder, full blown Content Management System, Google News friendly blog system and Shopping Cart. It also hooks into SeoSamba Marketing Operating System and let you deploy in one click call tracking and multi-sites activity tracking, as well as accessing advanced marketing features. SeoToaster CRM Ultimate mobile app let you connect to any number of both cloud and on-premise CRM installs. No need to log in and out to another app. Access all your contacts, drive to their location, send text messages, emails, place calls, but also add notes or look at open opportunities and understand where they sit in your sales cycle - All from the palm of your hands. Inbound calls create automatically contacts in your CRM before leaving notes with a recording of your call.

Interact with your B2B contacts via email, LinkedIn & Twitter to close deals & increase customer retention. Engage prospects without opening +1000 tabs a day thanks to a prospecting feed. Regroup prospects' LinkedIn and Twitter posts along with their company ones in one place, then like and comment on posts to build relationships. You can also use this to increase customer retention with existing clients. Once you've engaged with warm prospects on social media, shoot them a quick Twitter/Linkedin DM or an email to stay on top of their minds. Get inspired from prospects' posts and hyper-personalize your messages without doing groundwork prospect research. Breakcold is a social selling CRM but also a sales CRM with an easy-to-use sales pipeline management tool. Your prospecting feed will also adapt depending on where your prospects are in your sales pipeline. Create opportunities, manage deals or move leads in different lists right from LinkedIn.

SCRM Champion changes the game in customer relationship management with new tools for unified social messaging and operational efficiency. It supports unlimited logins across multiple social platforms, eliminating app switching while enabling secure mass marketing with customizable intervals and IP integration. Features like automated replies, AI-powered translations in 100+ languages, and quick reply presets streamline communication and save time. The ability to tag and analyze leads improves forecast accuracy and amplifies platform effectiveness for businesses. SCRM Champion ensures that both management and employees have privacy and security with real-time conversation archiving, sensitive word monitoring, and data masking.

Pally is an AI relationship management platform that aggregates your connections from iMessage, WhatsApp, LinkedIn, Google, and X, then uses machine learning to research and analyze everything they’ve ever posted online. It helps you prepare for meetings by surfacing relevant background and conversation prompts, stay in touch with personalized reminders and follow-up suggestions, perform natural-language searches across your network, such as finding contacts in specific locations or those you haven’t spoken to recently, add people to customizable engagement pipelines, and monitor relationship health via interactive statistics that track your social activity against benchmarks. By centralizing insights from all your social channels into a single interface, Pally automates timely communication, uncovers hidden opportunities, and empowers you to build deeper, more meaningful connections without juggling multiple apps.

Track visitors behavior to find the most suitable marketing channel. Monitor the effectiveness of marketing activities across channels by analyzing the exposure, access, and user acquisition of marketing content across those different channels. Integrate all touch point data from different user path ways. (e.g. official website, WeChat, email, content marketing, exhibitions) to achieve cross-channel attribution. Compare customer acquisition and conversion effects of each channel, allowing marketing strategies to be optimized in a timely manner. Online form - automatically collate the information when a customer completes an online form and add the customer to the contact list. Knight supports different types of forms to suit various marketing scenarios, such as advertising landing page, official website registration, event registration, etc. Identifiable QR code - embed a QR code in emails, articles, offline materials etc. to monitor call-to-action activities.

Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.

Personal and professional networking consolidated, yet segregated, to maximize the value of your relationships. Post publicly, or to your personal and professional networks. Filter your news by networks, groups, keywords, and media types. Showcase yourself and be discovered for opportunities. Find talent recommended by your peers, and people with similar interests. Use Webtalk to post to your other social sites. Maintain your relationships and build your brand while saving time. Universal personal, professional, and business contact management to seamlessly manage all of your relationships in one place. Earn points for engagement, great content, and referrals that redeem for real, cold hard cash paid monthly to your bank account. Through the Webtalk Foundation, 10% of all profits will be donated back to charities in the countries where the profits were generated. Join the first all-in-one networking platform built to power the digital economy and help you create more success.