Best Nonprofit Returns Management Software
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Compare the Top Nonprofit Returns Management Software as of January 2026
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What is Nonprofit Returns Management Software?
Returns management software helps businesses track, process, and optimize product returns across online and offline sales channels. It automates return requests, approvals, exchanges, refunds, and reverse logistics workflows. These platforms are widely used by retailers, eCommerce brands, and manufacturers to improve customer satisfaction and reduce operational costs. Returns management software provides insights into return reasons, product performance, and inventory recovery. By streamlining the returns process, it enables faster resolutions and more efficient supply chain operations. Compare and read user reviews of the best Nonprofit Returns Management software currently available using the table below. This list is updated regularly.
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1
Kentro
Kentro.io
Kentro redefines ERP for the E-Commerce era, offering a cloud-based, multi-channel solution at a fraction of the cost and complexity of traditional systems like NetSuite or SAP. It's user-friendly, efficient, and packed with essential features: real-time inventory management, order fulfillment, built-in B2B stores, comprehensive supply-chain management, and automated accounting. Plus, seamless integration with 100+ tools and 5000+ zaps ensures that Kentro effortlessly connects and automates your business processes. Capabilities include advanced inventory tracking, dynamic order routing, drop-ship automation, and more, all designed to streamline your E-Commerce operations. Experience the future of ERP with Kentro.Starting Price: $225/month -
2
Happy Returns
PayPal
One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.Starting Price: $350 per month -
3
Ordoro
Ordoro
Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com!Starting Price: $0.00/month -
4
Return Prime
Appsdart
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards. The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.Starting Price: Free -
5
Cin7 Orderhive
Cin7 Orderhive Inc.
Manage inventory, orders, shipping, and a lot more with Cin7 Orderhive, a top-rated order management software. Cin7 Orderhive is a feature-packed software designed to help automate your business. It offers a wealth of built-in features for tracking orders across multuple channels, managing sales and purchase orders, shipping, and facilitating inventory control.Starting Price: $49.99/month -
6
EcoReturns
Saara
EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!Starting Price: Free -
7
WeSupply Labs
WeSupply Labs
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users. Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing & delivery ✓Customer Satisfaction Score survey and Net Promoter Score ✓Analytics & Statistics for data-driven decisions ✓Branded Tracking Page for a premium self-service tracking experience Integrations: 🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup 🔗Shopify - Full integration from Order Tracking and Returns 🔗BigCommerce - Full integration from Order Tracking via Zapier App 🔗Netsuite - Full integration via CeligoStarting Price: $0.03/shipment -
8
Bold Commerce
Bold Commerce
Whether you’re scaling a startup or evolving an established enterprise business, discover ecommerce capabilities that meet your needs. Grow your sales and save time with our suite of industry leading apps. Boost conversion rates and average order value with pricing and promotion apps, make recurring revenue with Bold Subscriptions, create customized products and experiences, and more. Scale faster with platform agnostic, industry leading subscription, checkout, and pricing and promotions solutions. Deliver commerce-enabled experiences to meet shoppers where they are with flexible, robust APIs. Don’t sacrifice speed to market to deliver customer experiences that convert. Plug in one or more of our commerce APIs to any front end touchpoint. Leverage proven subscription, checkout and advanced price rules modules. Pre-built partner integrations to accelerate implementation and core APIs with centralized management for platform and back end integrations.Starting Price: $29.99/month/user -
9
Outvio
Outvio
The only shipping app designed to be more than a shipping app. Made for successful customer oriented online shops to grow sales and optimize costs. A single place to manage all your orders. No matter if you have just one awesome online shop, or run a fully omnichannel eCommerce business – we enable you to manage all your orders in one single place. Automation and tools to 4x your fulfilment speed. Outvio is built for optimization, speed and flexibility. From printing out 100 shipping labels at once, to smart barcode scanner mode, to your own custom built shipping rules. Outvio adapts to your operations and takes them to the next level. Augment customer loyalty and shopping experience. Take control of the whole delivery experience with your own personalized tracking pages and perfectly timed delivery notification emails. Use the delivery flow to promote offers or sales events. Take advantage of our AI to deal with delays before your customers even know about themStarting Price: €29 per month -
10
Vin OMS
Vinculum Group
Vin OMS gives brands a unified, real-time view of orders, inventory, and returns across all channels and locations. Its advanced routing engine automatically updates stock levels, reduces stock-outs, and optimizes fulfillment rules for omnichannel efficiency. The platform streamlines complex workflows, from part fulfillment and dropshipping to back orders, while integrating with over 100 3PL and last-mile providers. Returns management is built in, covering non-delivered and delivered returns, with provisions for replacements, inward processing, and warehouse updates. Multi-warehouse capabilities ensure the most cost-effective and fastest delivery based on customer location and inventory availability. With Vin OMS, businesses can meet customer expectations for speed, accuracy, and convenience while maintaining profitability.Starting Price: ₹3/order -
11
Elite EXTRA
Elite EXTRA, an Epicor solution
Elite EXTRA: Revolutionizing Last Mile Logistics Elite EXTRA is a cutting-edge software company dedicated to transforming logistics operations through its comprehensive last mile software suite. Our mission is to improve your logistics processes, enhance your bottom line, and deliver exceptional customer experiences. Since our inception in 2008, we have been at the forefront of logistics innovation, providing solutions that simplify and streamline operations for over 325,000 users worldwide. Simplifying Logistics with Advanced Solutions At Elite EXTRA, we understand the complexities and challenges of last mile logistics. Our software suite is designed to address these challenges head-on, offering powerful tools that optimize routing, enhance delivery accuracy, and ensure timely deliveries. By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.Starting Price: $30 -
12
Veeqo
Amazon
Veeqo is the all-in-one shipping and inventory platform that gives ecommerce sellers instant access to the lowest carrier rates and up to 5% back in rewards. As an Amazon company, Veeqo brings enterprise-level technology—like real-time order syncing, automated fulfillment workflows, and advanced warehouse tools—into a free, easy-to-use solution. Sellers can ship multichannel orders with one click, compare discounted rates, and eliminate the manual steps that slow down fulfillment. Powerful inventory features keep stock levels accurate across Amazon, Shopify, Walmart, and eBay to prevent overselling and out-of-stock issues. With Veeqo’s Amazon-backed delivery protection and integrated Profit Analyzer, sellers gain both savings and visibility into their true margins. The result is a faster, smarter, and more profitable fulfillment operation—at zero monthly cost.Starting Price: $299.00/month -
13
ReadyCloud
ReadyCloud
The Shipping, Returns and CRM Suite built for Ecommerce. An excellent consumer experience takes more than quick order fulfillment, customer friendly returns and great communications. How many browser tabs does it take to run your business? ReadyCloud is a suite of connected systems designed to improve the way you work. Shipping, Returns, Growth Marketing and more are all connected through ReadyCloud for better communications from Admin to Operations… all without a bazillion tabs. Connect your sales channels and watch your orders flow through an ecommerce CRM to Shipping and Returns all the way to email Marketing. Every piece is modular, and most are free, so you can add only what you need. Get started with the ReadyCloud Suite today and watch your business fly. Action Alerts is growth marketing. It sends a focused email or text based on your customer’s shopping behavior.Starting Price: $24 per month -
14
Return Magic
Shopify
Auto-magically generate labels, refunds and emails to save time and enhance your shopping experience. Customize your portal and emails to look and feel like your website. Our platform cost is based on the number of returns you make each month. The more returns you make, the lower the cost per return. We also offer annual agreements for merchants looking for a cost-effective solution.Starting Price: $10 per month -
15
Hafback
Hafback
Hafback is a consumer returns management software paired with a returns recommerce marketplace built for ecommerce merchants. This allows you to take consumer-initiated returns, instantly list them for sale on our marketplace, and facilitate peer-to-peer shipping between the returner and marketplace buyer. This allows us to eliminate the need to send ecommerce returns to your warehouse, cutting out the cost and environmental impact this process creates.Starting Price: $0 -
16
Rich Returns
Rich Returns
Customer inquiries concerning returns take up the majority of a customer-support rep’s workday. Let customers self-serve while delivering an exceptional experience. Prominently offering an easy returns process is the single most impactful action to convert more visitors to customers and increase your average order value. Our experience with Shopify Plus merchants makes us your trusted partner for Shopify returns and going global with your brand.Starting Price: $19 per month -
17
ParcelPanel
ParcelPanel
After-sales is no longer just an afterthought. ParcelPanel post-purchase solution reduces your after-sales costs while keeping your customers satisfied and driving revenue conversion. With our order tracking, returns & exchanges, and shipping protection agency, our products are robust but not overwhelming; choose the product that suits your current business to grow your brand. Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales. Deliver hassle-free return and enticing exchange experiences to minimize losses, reduce friction, and retain revenue. Deliver top-tier shipping protection services to boost shopping confidence, enhance customer satisfaction, and increase profits. ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation. ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations.Starting Price: $11 per month -
18
RetJet
RetJet
RetJet RMA Manager is an advanced tool designed to streamline and automate the returns, exchanges, and warranty management processes for online stores. This software seamlessly integrates with a wide range of platforms, including: Shopify PrestaShop Magento WooCommerce Shoper BaseLinker And many more… Key Features: Handle Return Requests: Easily manage returns, refunds, and exchanges for your customers. User-Friendly Interface: Customers can initiate returns through an intuitive, transparent process, improving their overall experience. Customization: Tailor the RMA Process: Set specific return policies, adjust workflows, and customize the system to fit your business needs. Automated Notifications: Stay informed with automated notifications that keep both merchants and customers updated on the status of their returns, ensuring smooth communication. Key Benefits: Reduce Manual Work Enhance Customer Satisfaction Boost Operational EfficiencyStarting Price: $39/month -
19
Return Rabbit
Return Rabbit
Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.Starting Price: $250 per month -
20
ReturnPro
ReturnPro
ReturnPro provides a full-suite returns-management solution that spans from customer-initiated returns through reverse logistics to resale and recycling, enabling retailers, brands, and marketplace sellers to turn returns into value rather than cost. It offers omnichannel return initiation (ecommerce, store, drop-off), intelligent AI-driven decisioning for disposition (restock, refurbish, liquidate), vendor- and policy-enforcement tools, fraud-detection logic, automated routing and processing via distribution centres, and integrated ReCommerce marketplaces to maximize recovery and support sustainability. With dedicated reverse-logistics hubs, a configurable portal, returns routing, and WMS built for the reverse flow, and analytics on cost, time, and margin, ReturnPro’s end-to-end SaaS + supply-chain offering helps reduce overhead, shorten inventory turnaround, and boost resale revenue.Starting Price: $29.99 per month -
21
Sendcloud
Sendcloud
The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.Starting Price: €45 per month -
22
ClickPost
ClickPost
Provide a delightful post-purchase customer experience to reduce returns and convert one-time shoppers into loyal customers. When choosing a brand, 58 percent of buyers find the post-purchase experience to be the most significant parameter. ClickPost provides you with a unified API platform to bring collaboration and visibility while leveraging logistics intelligence to reduce exceptions and real-time tracking with predictive analytics to enhance customer experience. To build trust with a brand, customers need clear communication, exact delivery requirements, and a seamless shipping experience. Customers have increased their shipping NPS by 40% with ClickPost. Leading enterprises have achieved a 9x Return on ROI by reducing logistics costs using our allocate and control tower products. ClickPost Platform helps you reduce your tech investments by offering an integrated platform that will power all your applications. -
23
ReturnGO
ReturnGO
An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.Starting Price: $82 per month -
24
RMAportal
RMAportal
RMAportal is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods. Our Returns Management Software solves the missing reverse-logistics side of your sales from your branded online ecommerce store, other online sales like eBay, Facebook Marketplace, etc, even including those from your offline channels. An invaluable benefit that vendors get from using our system is appreciation from their high-value customers for providing them with a world-class repair-tracking interface that is available 24x7. In addition, an improved overall "brand" & better dependability image help our clients attract new loyal customers. Join many other companies - domestic and around the world, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.Starting Price: $0 -
25
PointNXT
AdaptNXT Technology Solutions Pvt. Limited
PointNXT is a cloud-based SaaS platform that provides a unified solution for multi-channel retail. With PointNXT, eCommerce sellers can manage their entire eCommerce operation from a single platform, streamlining processes, and enhancing the customer experience. The product offers a range of features including inventory management, order management and reporting, as well as integration with popular e-commerce platforms and marketplaces. PointNXT's user-friendly interface and advanced automation capabilities help retailers increase efficiency and drive growth, all while delivering a seamless shopping experience for customers across multiple channels. The following are the features sellers get: 1. Inventory Management 2. Shipping API Integration 3. ONDC Seller App 4. Free First 1000 Orders Processing 5. WhatsApp Shopping Bot To Clients 6. Multi Channel Retail Management 7. On-Demand E-Commerce Selling Report 8. Returns ManagementStarting Price: ₹4/Order, Free 1000 Orders -
26
ReturnZap
ReturnZap
ReturnZap powers advanced return and exchange functionality for Shopify merchants. Hundreds of Shopify sellers use ReturnZap to simplify and streamline their returns process. ReturnZap enables flexible returns policies and advanced automation logic through a beautiful, customizable returns portal. Shopify sellers love ReturnZap because it's a breeze to set up and very easy to use. ReturnZap gives you the tools you need to not only save time, but also to reduce refunds and boost the bottom line. Offer store credit in multiple forms, including native Shopify account credit, and offer exchanges for any product, at any price. ReturnZap has deep integrations into Shopify and has been awared "Built for Shopify" status, the highest level of recognition and achievement.Starting Price: $29.95/month -
27
8returns
8returns
8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business. AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns. Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.Starting Price: €99/month -
28
SupplyAI Aspen
SupplyAI
Aspen enhances retailers' ability to service customers across multiple channels. Giving your customers a responsive experience has never been easier. Retailers can now provide best-in-class service while ensuring that operations run efficiently. Keep your brand experience consistent with custom branded returns portal that is intuitive and easy to use for all your customers across any device. Make reverse logistics deliver faster results. Complete the purchase experience loop by helping customers do an in-line exchange in an instant. Aspen makes it easy to turn reasonable returns into painless exchanges without losing any revenue in the process. Give your customers consistent brand experience with options to return at store. Improve in-store up-sell by empowering the store with intelligence about the customers on the products they expect to return and their history of preference. -
29
nShift
nShift
The global leader in parcel delivery management and shipment. This enables our customers to deliver a better customer experience, improve customer satisfaction, provide a full range of delivery options, create new revenue opportunities, and develop sustainable delivery options. This empowers them to achieve scalable and strategic growth. By helping improve customer loyalty and the customer experience. Automate the entire delivery management process to ship anywhere. We are a strategic growth partner for e-commerce, retail and industrial customers. We invest in the tools that drive growth, that enable businesses to build capacity, manage sales peaks, and scale as they grow. An omnichannel experience, including e-commerce, buy in store, deliver, and click and collect. Creating a seamless, one-click buying and delivery process. -
30
Optoro
Optoro
A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce.
