Alternatives to uBugtrack
Compare uBugtrack alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to uBugtrack in 2026. Compare features, ratings, user reviews, pricing, and more from uBugtrack competitors and alternatives in order to make an informed decision for your business.
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1
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
2
Testeum
Testeum
Tired of bugs and poor UX going unnoticed despite thorough internal testing? Testeum is the SaaS crowdtesting platform that connects mobile and web app creators with carefully selected testers based on your criteria. Test at any stage, from prototype to production, with self-service options or expert management. Tailor your test audience with specific criteria and environments. Launch UX or functional tests in minutes and get real-time feedback as soon as your campaign starts. Results are delivered in hours, integrated with your bug-tracker or automation tools. Testeum is easy to use, agile-compatible, and gives you detailed insights into your users' expectations. Stop guessing—start knowing.Starting Price: $75 USD -
3
LogMeIn Resolve
GoTo
LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks. -
4
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
5
BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation. -
6
Backlog
Nulab
Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps.Starting Price: $35/month -
7
Feedback
Marmeto
Feedback is a collaboration tool built specifically for dev teams. It replaces messy email threads, loosely-annotated screenshots and lost feedback with a cleaner, more visual workflow that ties everything to your real design and dev work. Feedback lets you pin comments directly on any screen (desktop, mobile, tablet), capture automatic screenshots, and coordinate QA, bug-tracking, and issue management—all in one place.Starting Price: $30 -
8
ExtraView
ExtraView
ExtraView is an enterprise software platform implementing business process management, global quality management systems for CAPA, adverse event reporting, food safety, bug and defect tracking, change management, customer support, helpdesk, field audit, and other workflow or issue management systems. Use out-of-the-box solutions or implement a custom requirement. Available as a service in the cloud or on your own servers. Simple to configure, yet provides a quality platform on which to implement fully validated systems such as incident management, CAPA, adverse event reporting, & root cause analysis, clinical trial data management and food safety. Implement bug-tracking, customer support, requirements management, change management and other issue-tracking systems. Many customers can take advantage of the full-featured, free, downloadable version! Learn how financial companies implement systems that regulate and control audit systems, provide corporate governance and risk management.Starting Price: $400 one-time payment -
9
Quash
Quash
Quash is an AI-powered quality assurance platform designed to streamline mobile testing by automatically generating and executing functional and visual tests without traditional scripting. It maps every screen in your mobile app, transforms product requirement documents into test cases, and executes them using an AI engine that understands app flows and user intent, eliminating brittle selectors and fragile test scripts. The platform learns your application context by ingesting app data and adapts in real time, achieving significantly higher coverage and smoother releases by catching edge cases early. After test executions, Quash provides detailed bug reports that include screenshots, session logs, root-cause insights, and suggested fixes, all delivered via a unified dashboard for test-generation, execution, bug-tracking, and analytics. It also supports end-to-end integrations into existing CI/CD pipelines, test-management workflows, and bug-reporting tools.Starting Price: Free -
10
Alcea BugTrack
Alcea Tracking Solutions by Alcea Technologies Inc.
Alcea BugTrack offers your dev team the ability to track bugs, coordinate your development projects and manage the change process within your organization. It ensures that a standard and structured process is followed in your organization’s development cycle. Alcea is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Once a defect is logged into the system, everyone in the team knows who is doing what and when a resolution can be expected. No need for a meeting and no duplication of effort. Customize the look of your system & collect information exactly the way you need it. Information can be retrieved at anytime, from anywhere with Internet access. Easy to understand and does not require a steep learning curve. SOAP and REST API integration. -
11
Axosoft
Axosoft
It's easier to plan sprints efficiently when you use Axosoft Release Planner to view the capacities of your sprint, team, and team members and assign work accordingly. Visualize progress with Axosoft's Card View. This fully interactive kanban board allows you to customize and edit item cards, add work logs, and see work-in-progress limits. Release on time when you have the right metrics at your fingertips. Axosoft custom dashboards provide a concise overview of your velocity, projected ship date and more. Turn emails into support tickets, respond from inside Axosoft, and track customer conversations from start to finish! Build unlimited Wiki pages for test cases and documentation, and link to them from Axosoft items for quick reference. Create a custom Portal for your customers to create and edit tickets without using paid Axosoft accounts. A powerful and comprehensive set of tools for software developers.Starting Price: $250 per year -
12
Lighthouse
ENTP
Collaborate effortlessly on projects. Whether you’re a team of 5 or studio of 50, Lighthouse will help you keep track of your project development with ease. Cut the fat out of your workflow and stay focused on what’s important. Lighthouse will simplify your workflow so you can do the job you were hired to do. Try it for free. No credit card required. As you create and tag issues they can be categorized behind the scenes automatically. Stay in your happy place. Create and reply to tickets directly from your inbox. You can see the status of all your projects in a simple overview and follow along with feeds. Your staff can create new Lighthouse tickets directly from Tender, our customer support service. Use milestones to help you plan features and establish release dates. Attach documents or images directly to tickets so anyone on your team can find them.Starting Price: $25 per month -
13
Spinach
Spinach
Spinach gives dev teams agile meeting summaries and action items directly in Slack. Unlike other tools, we also suggest tickets based on what you discussed. Invite Spinach to your team meeting. Spinach tailors the output based on the meeting type. Your data will not enter any training models. Shares instant meeting summaries. Even chaotic discussions are transformed into clear outcomes in Slack or email. Tailors output to your specific meeting. Helps you keep tickets updated. Suggests updates to your Jira tickets based on decisions made in team meetings. Summarize weekly progress for your team and keep stakeholders informed, all without lifting a finger. Writes status reports for stakeholders. Spinach is completely free while in beta. Spinach leverages OpenAI API to process information from meetings and product management tools. You don't have to learn a new tool or change your team habits to save time on meeting summaries, updating your board, and writing stakeholder updates. -
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HelpdeskEddy
Eddy Soft
Connect all communication channels where customers usually write to you. Automate the ticket processing process. It doesn't matter where your client writes - to email, WhatsApp, Instagram Direct or a comment on Facebook, all requests will be displayed in your portal in the form of tickets. All correspondence with clients is conducted directly from the Helpdeskeddy interface and is saved in the client card for history. Your operators no longer have to monitor 10 different systems and switch between tabs. Each ticket has a status. When the operator finishes processing a request, it sets the ticket to "completed" status and moves on to the next pending request. Automatically distribute new tickets between operators depending on their load or ticket parameters. Set up automatic responses to customer requests and processing notifications.Starting Price: $10 per user per month -
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Trouble Ticket Express
Rush Project
Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form. The help desk software will care about assigning unique number to each service request and saving it to the database. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. The "thank you for your interest" message is not enough today. Assure your customers that you have an established workflow and no question will go into a black hole. The Trouble Ticket Express software will automatically produce easy to follow instructions how to submit follow-up messages and monitor ticket progress. Then it will broadcast e-mail notifications to all service operators announcing new customer inquiry. -
16
ReleaseNotesHub
ReleaseNotesHub
Follow your favorite software, service or app. Receive a notification when a new feature has been included or a bug has been fixed. Like or dislike a release and have your opinion heard. Compare versions and filter release notes based on your criteria. Engage your customers with omnichannel communication, including e-mail, Twitter, Facebook and Slack. Customers who feel more engaged with you and your product will have a much higher rate of retention. ReleaseNotesHub will help reduce churn and help build sustainable growth and defensibility around your solution. ReleaseNotesHub is the original and only search engine for release notes. Add a step to your CI/CD pipeline to trigger the creation of release notes. With the appropriate permission, ReleaseNotesHub can pull or receive content from any ticket or task management system. ReleaseNotesHub can pull content from many systems including TFS, Azure DevOps, GitHub, Jira, and Asana. -
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SmarterTrack
Tweakservers
SmarterTrack is a powerful communications platform that acts as an online help desk for initiating, tracking, managing and reporting on a number of different communication channels. Whether it is a ticket submission via email or from the online portal, a live chat, a community post, comments made on a knowledge base article or more, SmarterTrack provides a centralized outlet for all communication channels and is an ideal solution for building your online community. SmarterTrack includes a flexbile, powerful and customizable ticketing platform that allows tickets to be submitted via email or the online portal while responses can be sent from anywhere there is a Web browser and an internet connection. In addition, it's possible to monitor the complete history of a helpdesk ticket and take total control of all related ticket communications, including emails, notes, tasks, phone call logs and associated live chats.Starting Price: $15 per month -
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Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.
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19
fastlane
fastlane
fastlane is an open-source platform aimed at simplifying Android and iOS deployment. fastlane lets you automate every aspect of your development and release workflow. Automatically capture localized screenshots for each language and device your app supports. Configure it once, and store the configuration so anyone on the team can generate screenshots. Work on something else, Fastlane takes screenshots without interrupting your other tasks. Automate the most time-consuming beta distribution steps including incrementing the build version, code signing, building and uploading the app, and setting a changelog. Freely switch between beta services without needing to reconfigure fastlane. Create a repeatable custom workflow to build, upload and distribute new releases to the app store. Upload and manage all of your app’s metadata including screenshots. The easiest way to build and release mobile apps. -
20
ArcTicketing
Archarina
ArcTicketing sorts, prioritize and forwards tickets to the right customer agent. All you need to do is set up the assignment rules. Quick turnaround time guaranteed! Measure the quality and completeness of resolved tickets by downloading the performance report. You can identify the average response time taken to resolve a ticket. Add users and set up their roles—define their capabilities, the kind of tickets they attend to, and functionalities that would be visible to them. Set up your SLAs with a clear mentioning of the tickets that needs to be attended immediately and those that can remain unanswered. -
21
Unthread
Unthread
Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly. All new conversations are automatically tracked as tickets with assignments & alerts. Measure and improve your response times with assignment logic and clear escalation paths. Link your Slack conversations with your task managers, CRM, HRIS, marketing tools, and more. While customers reach out in Slack, your team members have a powerful back-office ticketing tool to navigate the queue, kick off automation, and seamlessly hand off between human and AI responses. Not all messages are created equal. Prioritize important tickets, easily loop in colleagues, and escalate to reach your SLA targets. Automatically categorize incoming ticket types. Analyze response and resolution time per category. Learn where your documentation is missing or out of date. Unthread is an omni-channel inbox that aggregates tickets and data across any source that your customers use.Starting Price: $50 per month -
22
Serval
Serval
Serval is an AI-native IT service management platform designed to automate help-desk requests, access management, and workflow building for modern teams. The solution supports natural-language input; users can describe the task they want automated, and Serval builds and deploys the workflow, presenting both a no-code UI and underlying editable code for technical teams to inspect. It handles help-desk resolution across Slack, Teams, email, or web portal; automates access requests (including just-in-time access, role-provisioning, deprovisioning, and custom policies) via integrations with identity providers and SSO systems; and surfaces analytics and insights on ticket volume, automation rate, SLA compliance, and team performance. The platform supports bi-directional sync with existing ticketing systems, pre-built workflows for faster deployment, and a public API for data integration. -
23
Spiceworks IT Help Desk
Spiceworks
The cloud help desk is basically already setup for you. Since your help desk software is online in the cloud, there’s no server procurement, setup, or maintenance. Just sign up and you are ready to go! Make your job even easier by using monitors, alerts, custom ticket attributes, and ticket rules. Get help desk reports with key information like updates on ticket and labor by organization. Help remote employees by starting a secure remote support session directly from your help desk tickets. Not always at your desk? No problem! The top-rated Spiceworks Help Desk Mobile App has the latest ticket updates and push notifications right on your phone or tablet. -
24
ezdesk
ency Consulting
ezdesk solution is a comprehensive software platform that enables businesses to provide exceptional customer support and effectively manage customer inquiries, issues, and requests. This tool is essential for businesses of all sizes to enhance customer satisfaction, streamline internal processes, and maintain a positive brand image. AI algorithms can automatically tag and categorize incoming tickets based on their content, enabling better organization and prioritization. By analyzing historical data, AI can predict periods of high-ticket volume, allowing support teams to proactively allocate resources and manage staffing levels. AI algorithms can analyze the content of incoming tickets and intelligently route them to the most appropriate department or agent based on the nature of the issue. -
25
LightCat
LightCat
Product Knowledge is your team's edge. Building this knowledge is hard. Scribbling notes is easy! In LightCat, you Scribble. Then you connect these "scribbles" to build the tree of knowledge. Plus - embed charts, videos and Figma boards. Building the knowledge tree is simple. Just add a tag to a note. That's it. The tags act as connectors - like edges of a graph. The scribble now appears inside every other document with the tag. In LightCat, a scribble creates features and user stories - or "tickets". Convert the whole Scribble to one feature. Or map different lines to different features - it is your preference. Soon, you will be able to push the tickets to JIRA. LightCat is a powerful WYSIWYG Markdown editor. You can create professionally written Product Documentation pretty easily. Keep everyone on the same page. LightCat has a powerful Product Decision Framework - Storyboard. Storyboard is flexible like a spreadsheet and powerful like an algorithm.Starting Price: $9 per user, per month -
26
Ticketing As A Service
TeamsWork
Certified Microsoft Teams Ticketing System for managing bug, incident, and service requests. Ticketing As A Service boosts efficiency by organizing incidents and requests. It empowers teams to deliver great service, reducing wasted time and lost tasks. Trusted with Microsoft 365 Certification, it ensures secure, confidential, and compliant data management. Key benefits: - Keeps records, helps prioritize, accelerates resolution, and tracks performance. - Ideal for any team: HR, Marketing, Legal, IT, and more. Key features: - Ticket management, chatbot notifications, custom fields, export options, unlimited users, and support for external users via email. - Multi-language support: English, French, German, Korean, Indonesian, and more. - Integrated with Microsoft Teams: Intuitive UI, multi-channel, SSO, and ready for analytics.Starting Price: $8.75/Organization/Month -
27
atSpoke
atSpoke
atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.Starting Price: $4 per user per month -
28
AzureDesk
AzureDesk
Get all the "must-have" features of enterprise-class systems in AzureDesk designed for all businesses at a minimal cost to users. Provide an end to end solutions for customers' issues with AzureDesk’s robust Ticket Management System. AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email accounts will get converted into tickets & will be displayed in ticket Management. Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7. Integrate AzureDesk with multiple apps including JIRA, Slack & more. Get insightful Reports on your customer's interactions as well as your Agents/Team performance. Mention your teammates in private notes using Twitter style handle & notify them to collaborate to solve the tickets. Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion.Starting Price: $12 per month -
29
dailystatus
dailystatus.ai
dailystatus.ai is a tool currently in beta that automatically generates team status updates from Slack activity, allowing users to send transparent progress reports to their entire team. While in beta, the service is free to use, though some features are still in development. The tool integrates with Slack to analyze conversations and activities, creating detailed status updates that can be reviewed and edited before sharing. As dailystatus.ai evolves, additional features and integrations are planned to further streamline team communication and progress tracking.Starting Price: Free -
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SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
31
monday service
monday.com
monday Service is an AI‑first enterprise service management platform that centralizes and automates all aspects of service operations across IT, HR, facilities, and business teams. It features a built-in AI agent that instantly resolves requests by leveraging ticket history and knowledge bases, while smart tools like auto‑categorization, intelligent routing, and AI‑driven response suggestions streamline ticket handling. Teams can manage tickets from multiple sources within a unified board, escalate incidents, and collaborate across departments through customizable workflows. Self‑service is enhanced with a customer portal hosting request forms, knowledge articles, and categorized resources accessible via a unique external URL. Dashboards and real‑time reports offer comprehensive insights into ticket trends, performance metrics, and service bottlenecks, helping teams proactively address operational issues.Starting Price: $27 per month -
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Juphy
Juphy
Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.Starting Price: $39 per month -
33
Abricotine
Abricotine
Abricotine is an open-source markdown editor built for desktop. Write in a clear distraction-free interface or in fullscreen mode. Abricotine supports markdown syntax combined with some GFM enhancements (such as tables). Save document as HTML or copy rich text to paste in your email client. Document content is automatically previewed within the text as you type it. Preview any image or iframe content (such as Youtube videos), math written with LateX, checklists and anchors. Abricotine is an open-source software released under GNU General Public License. It is available on Windows (7 and +), Linux and OS X in beta release. Code coloration, spell checker, and side pane provided as available features. -
34
BREVIAN
BREVIAN
AI agent that understands data from your ticketing systems, CRMs, knowledge bases and release notes, and assists your support teams to resolve tickets faster. Automate routing tickets to the right team based on ticket content. Go from reactive support to proactive support by detecting emerging issues earlier. Categorize tickets into common topics and trends, and improve knowledge bases to reduce ticket volume. BREVIAN AI agents have security and safety built-in, so you don’t need to integrate different products to be enterprise-ready. Implement consistent controls independent of your data and models. Business teams can even combine different agents to build an intelligent network across their enterprise data. Knowledge extraction for structured and unstructured data including images. -
35
UI Zap
UI Zap
UI Zap is a developer-first bug reporting and session capture tool for modern web apps. With a single click, anyone on your team—QA, support, product, or beta users—can submit a rich, reproducible report: lightweight screen recording (GIF/video), DOM replay, console and network logs, and precise environment metadata (URL, browser/OS, viewport, feature flags, app version, and more). Each report shares as a secure link and flows directly into tools your team already uses (Jira, Linear, GitHub Issues, Slack) so engineers can reproduce and fix issues faster with less back-and-forth. Built for speed and privacy, UI Zap uses an edge-first architecture to keep capture and playback fast worldwide while supporting sensible retention and light PII scrubbing. The result: cleaner tickets, accelerated triage, fewer duplicate bugs, and shorter mean time to resolution—especially in stateful single-page apps where issues are hard to recreate.Starting Price: $0/user/month -
36
Runway
Windsock Labs
Runway will shepherd your releases from kickoff to submission to release, with no manual intervention. Runway integrates with your favorite tools for a bird’s-eye view over release progress and blockers. Get a rich, contextualized release runbook that makes capturing responsibilities and tracking tasks crystal clear. Surface blockers and get the visibility you need to release confidently and on schedule. Create interactive checklists with clear owners and leave Slack reminders to us. We integrate across your entire toolchain so you can see release status in one browser tab instead of 10. Runway notifies your team of important milestones during your release cycle: release kickoffs, build successes or failures, App Store review statuses, and more. Runway automatically tags your releases and applies missing versions and labels to Jira tickets across projects. Just set up your release cadence and Runway takes care of the rest, from kickoff to release. -
37
CloudCover CoverIT
CloudCover
CoverIT is a modular, API‑driven IT lifecycle management platform designed to integrate seamlessly with your existing software and vendor portals. It offers three core applications; ContractHub for centralized tracking of OEM and TPM contracts and assets with automated renewal reminders; ServiceHub for real‑time ticket management, live messaging updates, and end‑to‑end work order workflows; and QuoteHub for faster, more accurate quote generation, with optional white‑labeling to extend your brand across all interfaces. All modules share enterprise‑grade features including single sign‑on, user customization, multi‑tenancy, cross‑application integration, standalone deployment, and comprehensive REST APIs. CoverIT eliminates spreadsheet chaos by providing a single pane of glass view into contract lifecycles, ticket SLAs, and quoting status while enabling custom asset detail tracking, sourcing resource allocation, and secure OEM Smart Net status reconciliation. -
38
Visual Studio App Center
Microsoft
Continuously build, test, release, and monitor apps for every platform. Connect to GitHub, Bitbucket, GitLab, or Azure DevOps and build your app in the cloud on every commit. Automatically run unit tests, release to testers and stores, or test your UI on real devices. Commit to a feature branch to build and test. Commit to a beta branch to distribute to testers. Commit to master to submit to the App Store. Customize to fit your team’s workflow. Does your app still work after your latest change? How does it perform on an LG G2? Find out by testing your app in a hosted device lab with 1000s of real iOS and Android devices. You’ll receive test results, full-resolution screenshots of every step, along with performance metrics. Whether you prefer private distribution, public open betas, Microsoft Intune, TestFlight, Google Play, or the App Store, App Center makes releasing your app a delight.Starting Price: $40 per month -
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Azure App Center
Microsoft
Collect real-time diagnostic data with App Center Diagnostics. Prioritize and fix important issues with intelligent crash grouping, complete stack traces, and detailed crash reports. Search and filter by user ID to help isolate and support user-reported issues. Track usage patterns, user adoption, and other engagement metrics with App Center Analytics. Use custom events to gather detailed insights on user behaviors that matter most to you. With every successful build, automatically run UI tests on thousands of real-world devices and OS configurations with App Center Test. Release your app builds to beta testers or public app stores with App Center Distribute. Deploy hot fixes and updates directly to users’ devices with CodePush. -
40
Halp
Atlassian
Ticketing, powered by your Slack conversations Halp is a modern ticketing help desk for humans that love Slack. Empower your remote teams to be happier and more productive. Turn any message into a ticket with an emoji. Report on your team's requests no matter where they come from. Never do the same work twice. A powerful workflow engine paired with machine learning ensures routine tasks and questions get resolved faster. Your customers are your colleagues, your friends. Communicate in the most natural way, and make ticketing a breeze. Halp's powerful Ticketing Platform is perfect for fast growing teams. If you already have a ticketing solution in place, we offer deep integrations with Zendesk, Jira, and more.Starting Price: $25 per user per month -
41
SPoTS
LegendSoft
SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia. -
42
Firefox Developer Edition
Mozilla
Welcome to your new favorite browser. Get the latest features, fast performance, and the development tools you need to build for the open web. All the latest developer tools in beta, plus experimental features like the multi-line console editor and WebSocket inspector. A separate profile and path so you can easily run it alongside release or beta Firefox. Preferences tailored for web developers, browser and remote debugging are enabled by default, as are the dark theme and developer toolbar button. Firefox DevTools now grays out CSS declarations that don’t have an effect on the page. When you hover over the info icon, you’ll see a useful message about why the CSS is not being applied, including a hint about how to fix the problem. The new Firefox DevTools are powerful, flexible, and best of all, hackable. This includes a best-in-class JavaScript debugger, which can target multiple browsers and is built in React and Redux. -
43
Revo
Revo
Revo is an AI email assistant designed to make inbox work faster, smarter, and more context-aware by drafting ready-to-send replies and executing to-dos directly from your email without constant manual input. Once connected to Gmail or Outlook, Revo builds a living memory of your business context by ingesting your emails, meetings, Slack messages, CRM records, tickets, and other integrated tools so it understands projects, decisions, customers, and deadlines rather than guessing from just the latest message. It automatically labels incoming mail by required action, drafts fact-based responses with high accuracy, and can handle next-step tasks such as updating tickets, creating documents, scheduling meetings, and generating meeting notes. Revo also integrates with Slack, Jira, Salesforce, Notion, and other systems so its drafts are grounded in real business data, and it can surface insights without you having to search for context.Starting Price: $22.50 per month -
44
Luminello
Luminello
Everything you’d expect in an EMR, including integrated insurance and credit card billing, E-rx/EPCS with PDMP integration, e-labs, telehealth, secure messaging, and group functionality (in beta) with an elegant, user-friendly design. For groups and clinics of all sizes, our groups functionality (now in beta) includes a master calendar, financial reports, sophisticated permissioning, branches for multiple locations, and more, all at highly competitive rates. Plus free, dedicated customer support and plentiful onboarding and training for your group. Your free public profile can be your primary presence on the web, and premium subscribers get a pre-screen form to save hours on the phone taking in new patients. Use our pre-built policies templates to get e-signatures, questionnaires to pre-fill intakes, or customize your own to re-use again and again. Add secure messages to the chart with a click. Finish notes more quickly with text snippets and pre-built or custom templates.Starting Price: $29 per month -
45
ReleaseAI
ReleaseAI
Reduces the need for extensive meetings and time-consuming write-ups, allowing you to gain timely access to critical release documentation. This ensures that your team stays informed and productive. Creates clear release documentation, minimizing queries, enhancing PM productivity. Decrease in support ticket volume, facilitating efficient interactions among marketing, support, and customers.Starting Price: $39 per month -
46
Loggify
Loggify
Updates are rich in context. Sometimes you need lists of features, sometimes it's more a story with highlighted text. You are free to format the content however works best for your new release. Your team should always be in the loop. Loggify offers a native Slack bot that manages your release notes channel for you, sharing the team-targeted updates and even pushing changes. Share your public release notes where your leads are: On your own page. Simple copy-paste script tag, to add all release notes to your page. Basic styles are applied, but super easy to change styles. Hosted Release Note Page with all your public updates. A simple link with visits counted.Starting Price: €49 per month -
47
InteGreat Web Services
Collabrance
InteGreat Web Services makes it easy for you to interact with Collabrance and GreatAmerica while remaining in your primary business management systems. Collabrance collaborated with ConnectWise to create a ticketing integration that allows MSPs a seamlessly transfer of tickets between Collabrance and the MSP. This allows Collabrance and MSPs to work more cohesively and efficiently on the same ticket when needed to resolve customers’ IT issues. Replicated information that will provide the same view of customer information. New Field for Collabrance Ticket Number. Monitor and manage your customer tickets and activity. Secure platform to share information and intelligence. Reduce errors and confusion by working on the same ticket in separate systems. Automatically shares customer information in real time for up-to-date data that includes the following fields, company, Collabrance Ticket Number, all notes, configuration name, status, site, and contact.Starting Price: $110 per user per month -
48
TicketSwap
TicketSwap
The tickets and sellers on our platform are verified based on several criteria. Through partnerships with organizations and ticket providers, we offer SecureSwap tickets which are 100% valid. Read more about SecureSwap. Listing a ticket can be done in a few clicks. Simply upload your ticket and provide the required information. After this, you can sit back and relax - you will be notified when your ticket has been sold and we will transfer the money to your bank account in 3 business days. Buying a ticket is really easy as well. You can pay directly through our app and the ticket will be available in your TicketSwap account and sent to your e-mail inbox immediately. As a TicketSwap user you know you’ll always be paying a fair price for your tickets. We protect buyers from overpricing by keeping to a maximum 20% mark-up from the original sales price.Starting Price: Free -
49
Beta Family
Beta Family
Set up a test with tasks and questions. Use our testers and your community, to get insight from an awesome test report. Beta Family is a crowd-testing community for beta testing iOS and Android applications. You can test your app on real people and get an honest opinion on the user experience. Find testers for your project and filter by age, gender, nationality, device, OS, and more. The results from each test will be sent to you as a test report, answering the questions and tasks that you gave the tester. Beta Family makes this easy with ready-made templates and a powerful survey engine. Make sure that your user experience is the best that it can be with Beta Family's powerful and easy-to-use testing tools and community of 50000 testers. Set up your test in minutes and watch as your app is tested and scrutinized by real testers. Set up a test in minutes, and improve your product with real user feedback.Starting Price: $49 per month -
50
Showpass
Showpass
Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers. • Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select. • Sell more merchandise, drink tickets and food before gates even open. • Own your traffic with white-labelled ticketing on your own Wordpress, Squarespace, or custom site. • Setup early-bird specials, social sharing discounts, and auto-release ticketing to sell out your event. • Manage staff and volunteer payment permissions through the app.Starting Price: 1.0% +$0.59 per ticket sold
