Alternatives to servicexpert
Compare servicexpert alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to servicexpert in 2025. Compare features, ratings, user reviews, pricing, and more from servicexpert competitors and alternatives in order to make an informed decision for your business.
-
1
FAMCare Human Services
Global Vision Technologies
FAMCare is powerful, cloud-based case management software for human services agencies who are looking to manage cases faster and make data analysis and reporting simpler to allow you to help more clients. FAMCare automates casework with flexible workflow tools and queued to-do lists, so nobody falls through the cracks. Powerful pivot table data reporting makes looking at data easy and fun and makes quarterly and annual reporting simple. Includes modules for workflow, new form creation, billing, portals and much more. -
2
Ensora Mental Health
Ensora Health
Ensora Health’s Mental Health EHR (formerly TheraNest) is a comprehensive electronic health record system designed for mental health professionals. The platform simplifies administrative tasks like billing, scheduling, and documentation, allowing therapists to focus on patient care. With automated features for appointment scheduling, billing, and secure note-taking, Ensora’s solution helps improve efficiency and reduce burnout, making practice management smoother and more effective. -
3
CHARMS
Social Care Network Solutions Limited
CHARMS is a secure, online case management system used to manage all aspects of record keeping for foster care, adoption, children residential, supported accommodation, residential family centres, foster carer recruitment hubs, adult shared lives (adult foster care), supported employment and other care services. SCN is a not-for-profit organisation, and always will be privately owned. It follows the principles of sociocracy so that all staff and customers are part of the CHARMS community and its development and progress. It means that everyone - employees, customers, suppliers and, most importantly, users of CHARMS - have a say in what CHARMS does and what it needs to do. We strive to ensure that care staff, educators, social workers, support staff and others who deliver care and education, can get on with the job knowing that CHARMS looks after their important, sensitive information. -
4
NewOrg
NewOrg Management System
NewOrg's Complete Data Management platform for non profits is designed for organizations with multiple or complex programs. From Case Management to transportation, emergency services, housing, mental health, treatment, and more. NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more. -
5
InfoFlo
InfoFlo Solutions Inc
Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price. -
6
Casebook
Casebook
At Casebook, we deliver highly configurable human services software that adapts to your organization's unique challenges. Our cloud-based platform streamlines processes from intake to reporting, saving time and improving efficiency. Unlike generic software, Casebook is designed specifically for human services professionals. With automated workflows, customizable reporting, and tailored solutions built in collaboration with industry experts, we reduce manual efforts, ensure accuracy, and simplify service delivery. By improving workflows, resource allocation, and performance tracking, Casebook helps organizations reduce administrative burdens and make data-driven decisions. Our purpose-built platform empowers teams to focus on what matters most—serving their communities. Contact us today to schedule a personalized demo and see how Casebook can transform your operations.Starting Price: $29 per user per month -
7
QUALO
Advanced Metrics
QUALO is a scalable, cloud-based software platform that addresses common data output and visualization challenges in behavioral health, community health, and healthcare, providing valuable insights without overwhelming clients, staff, administrators, and funders. The system combines data collection tools with customized evidence-based practice supports, ensuring the right information is collected at the right time. Additionally, it incorporates care coordination features that are specifically catered to meet the needs of human service providers. QUALO was built to integrate with other systems, including electronic health records, as a single point of data entry to augment the inherent data output and visualization limitations EHRs often present. Plus, QUALO’s responsive mobile friendly design ensures the platform can be accessed from any device, streamlining the entire data collection process. -
8
Collaborate
Network Ninja
Collaborate is customizable case management software for non-profits and social services agencies with teams of 5+ staff. It's built to easily track intakes, services, goals, outcomes, and funder reports. Collaborate includes intelligent core features like case history, medical exams, clinical assessments, test results, custom reports, & more. Manage documents and electronic signatures, collect data from external forms, and handle referrals to and from outside organizations. Also supports integrations with external systems. Onboarding includes expert configuration and staff training. After Go-Live, benefit from monthly reports consultations with your account manager, complete online help, and exceptional customer support. To help protect your clients' data, Collaborate is HIPAA and SOC 2 Type 2 compliant.Starting Price: On Request -
9
extendedReach
extendedReach
Our foster care software was designed with you in mind. For more than 20 years, extendedReach has been the industry-leading, intuitive case management software solution for modern social service agencies. With deep experience in the social service sector, we built extendedReach to work the way you already do. Leverage your existing checklists, documents, policies, and processes, enabling them with technology to increase productivity by streamlining your workflows. Features: - Info on the go - Accurate Billing - Built-in compliance checklist - Quickly collect signatures - Create custom forms - Break down silos - Go from paper mountain to paperless! Go to our website to see all of our features.Starting Price: $50.00/month -
10
CaseWorthy
CaseWorthy
CaseWorthy is an advanced case management, client management and participation tracking application for Health and Human Service (HHS) organizations serving the nation's most vulnerable individuals and communities. Easy to use and customized to an organization's specific needs, CaseWorthy transforms data into actionable information teams can use to enhance their services. The platform features automated workflows, document management, rules and eligibility tools, as well as business intelligence dashboards. -
11
PeopleDoc
Ultimate Software
Solutions that make work easier for HR teams and employees. PeopleDoc's HR Service Delivery solutions were designed exclusively for HR to simplify complex operations and improve compliance. Even better, using our solutions, employees actually enjoy their experiences with HR. Employee Case Management and Knowledgebase: Empower employees to resolve questions through a personalized portal, and to easily submit HR requests when they need extra help. Help more employees by automating manual tasks with automated process–no coding required. Take secure document storage to the next level with advanced document management capabilities, accessible on any device. Configure easy-to-read dashboards to reflect your business needs and measure your priority KPIs. -
12
AccuPoint
AccuPoint
Your ABA practice deserves a Practice Management Solution that fits your unique billing, scheduling, and compliance requirements. AccuPoint, powered by Therapy Brands, offers two solutions for all your administrative and billing needs. Whether you’re an emerging, mid-sized, or larger practice, AccuPoint has innovative ABA software for you. Permission based scheduling and calendaring tools designed for emerging ABA practices. Enhanced calendaring tools to manage complex staff and client scheduling. Insurance billing with authorization tracking, advanced reporting and billing options. Basic insurance billing tools with authorization tracking. In-depth implementation with AccuPoint’s expert team. Managed billing services and integrated data collection (Catalyst) available. Managed billing services, data collection (Catalyst), Telehealth Portal, & credit card processing available. -
13
Bonterra Case Management
Bonterra
Make case management smarter and easier than ever with Bonterra Case Management! As a leading case management software for nonprofits, Bonterra Case Management helps to manage donations, volunteers, and events while saving time on data entry and focusing on service delivery. Secure, flexible, and easy-to-use, Bonterra Case Management help nonprofits streamline their data collection and reporting as well as allows them to focus on client management and social service outcomes. Some important features of the platform include customizable dashboards bulletins, customizable data collection forms, security settings, unique workflows, attendance registration, electronic signatures, management reports, and document storage. -
14
mCase
RedMane Technology
mCase is a unique, completely configurable cloud-based solution that makes case management tasks faster and more efficient. It lets staff support their clients in the office and out in the field, using mobile devices and the web, while providing an easy-to-use and powerful case management solution. mCase supports all aspects of the case management life cycle, including intakes, assessments, service planning, outcomes measurement and eventually, closure. Get an easy to use, comprehensive solution that gives you the tools you need to do your job, while reducing the amount of time you spend at your computer. Access robust reporting, analysis and dashboards to ensure process adherence and effective resource allocation. The mCase low code/no code platform allows you to deal with a changing business environment. It speeds up app delivery by an order of magnitude and dramatically reduces development costs. -
15
INSZoom
Mitratech
Simplifying global immigration case management and compliance for clients of all sizes. INSZoom Case Management is a comprehensive, secure, and compliant cloud-based immigration software solution delivering all the capabilities needed to accelerate workflows while keeping client and candidate data secure. It’s the leading immigration software solution that’s already trusted by immigration services professionals worldwide. INSZoom won’t just save time and effort for your team: It transforms them into immigration heroes for your clients. With thousands of forms and documents, staff can spend inordinate amounts of time compiling, completing, and vetting. Manual data entry and reconciling vast array of immigration forms can lead to critical errors, and negative case outcomes. The INSZoom Case Manager App is available on the Apple App Store and the Google Play Store.Starting Price: $50 per month -
16
Exponent Case Management
Exponent Partners
Technology for Social Change. We transform your nonprofit's relationship with data to improve programs and amplify impact. Our Salesforce consultants specialize in whole agency solutions for human services, philanthropy, and education organizations. Social services agencies are faced with an overwhelming administrative burden. You are expected to deliver results data to numerous funders, often through disconnected funder databases that don’t give you access to track and analyze your results. Our solutions span your whole agency by linking your data together and providing the tools to understand your impact in programs, fundraising, and operations. Leveraging our extensive experience building custom solutions for human services agencies, we’ve also developed Exponent Case Management–a fully-featured case management solution that provides powerful workflow, accessible analytics, and a modern platform that can be integrated with other systems. -
17
Cúram
Merative
Cúram by Merative is a comprehensive social program management platform designed to assist health and human services organizations in transforming service delivery and empowering caseworkers. The platform offers modular solutions tailored to various service areas, including social assistance, employment, child welfare, disability management, and public health. With over 25 years of experience, Cúram provides configurable tools that streamline eligibility determination, benefits administration, and case management processes, enabling agencies to adapt to changing legislation and policy requirements. The platform's person-centered design simplifies how individuals access programs and services, while its robust data model supports effective decision-making and improved outcomes for communities. -
18
SupportAbility
SupportAbility
We understand that navigating the NDIS can be difficult. Our inbuilt price guides and finance system integrations are designed to simplify the process of getting paid for the NDIS services you deliver. SupportAbility provides powerful search tools that leverage your data to create funding statements, goal progress reports and more. This makes it easy to track everything from client absenteeism to participant transport and provider travel. Easily identify gaps in compliance documentation and monitor client risks to ensure staff safety and quality of care. We can help you effectively manage client goals by establishing strategies, recording evidence and tracking progress. SupportAbility encourages collaboration between carers across services to ensure participant progress is front of mind.Starting Price: Free -
19
NucleusLabs
NucleusLabs
Our team thoroughly understands your day-to-day workflow, terminology, documentation, and the important relationships between your staff, the people you serve, and the community you live in. We value what you do and work hard to make things better for front-line staff and management alike. NucleusLabs works closely with over 500 programs in more than 150 locations across Canada. We got our start in case of management by deploying creative, client-centered solutions for child development and intervention programs. The solutions enable clinicians and multi-disciplinary teams to manage their clinical workflow from referral to discharge with a focus on clinical outcomes. We work with agencies serving at-risk and vulnerable youth within the community to create solutions that support the work happening in the community. These tools allow youth workers to capture the information needed to ensure youth get access to necessary services, navigate stressors and find stability. -
20
CAC CareNet
OMS Technologies
End-to-end case management software designed by advocates for advocates. Our secure, cloud-based, child advocacy software, offers a collaborative way to handle case management, while capturing the intricacies, unique to your center, for more detailed, on-demand Reports. The intuitive design lends itself to rapid on-boarding, which helps centers begin increasing productivity sooner. It is designed to streamline the documentation process, while improving reporting. Our model is to continue to expand our service to meet or exceed the needs of the greater child advocacy community. These updates are included with our service and rollout several times throughout the year. All this with sustainable pricing for all CAC’s. After all, CAC’s perform some of the most difficult tasks imaginable, with the most vulnerable population. They make a difference by changing lives every day. CAC CareNet offers a variety of solutions for all client management scenarios. -
21
Olivia Prime
Disability Associates
Olivia Prime is a powerful yet user-friendly Social Security disability case management software. It enables you to process more cases with less work over a shorter period. It’s inexpensive, easy-to-use, and cloud-based. Also, Olivia Prime contains a collection of unique tools designed to bring greater speed and efficiency to the SSA disability process. In addition, Olivia Prime enables you to add and control staff. You can securely communicate with clients and automatically track upcoming events. Unlike many CMS programs, Olivia Prime is easy to learn and contains free video training. Olivia Prime allows you to increase your win rate and boost operational efficiency. It will also help you to improve customer service. Start or expand your advocacy service with the most adaptive software in the industry.Starting Price: $99 per month -
22
Infor Case Management
Infor
Submit, track, and respond to HR-related inquiries with Infor® Case Management—modernized, self-service HR service delivery software. Deployed as part of the Infor Global HR system of record, employees, managers, and HR can create and manage cases—and resolve the majority of routine inquiries—without leaving the application. Enjoy a multi-tier approach to HR service delivery and HR case management software. Explore searchable, browsable personalized HR information. Deliver personalized service to individual employees. Collect valuable feedback from your employees after a case is closed to help improve your processes. Ensure cases are getting in the hands of the appropriate resource. -
23
OnTarget
Aym Technologies
Better at connecting clinical and administrative teams, removing redundancies from workflows and driving positive outcomes for agencies, their employees and the people they serve. Clinicians and caregivers are special people who serve others tirelessly. We know your work is important. That’s why we’ve designed OnTarget to be the most efficient resource to support you and your work. With our integrated billing system it’s easy to reconcile what’s been billed with what’s been delivered, while ensuring your service delivery’s all in compliance, you can be sure that your billing is at its most collectable. Calculate wages, pay staff by check or direct deposit, track leave policies, manage personnel records, generate tax liability reports, and integrate with timesheets driven by actual clinical work. This is just the tip of the iceberg with OnTarget Payroll. -
24
Vertex Case Records Manager
Vertex Systems
Vertex Case Manager is a cloud-based electronic case management software solution. Vertex Case Manager was created specifically designed for agencies like yours that serve people with disabilities in the community, employment, and residential settings. The Vertex Case Manager gathers information from every step of your client’s tenure from enrollment thru discharge. Through our social work case management software, information is gathered as clients attend and advance through your programs. Users can enter service time and progress records throughout the day. Missing or incomplete documents trigger a reminder to service providers to help maintain compliance. Our case management system allows for your user experience to be stress-free and keeps your agency organized and documentation compliant. From the dashboard, users see notifications, mark arrival times, and edit records all in one location.Starting Price: $2500 one-time payment -
25
KaleidaCare
KaleidaCare
KaleidaCare is a web-based social service and foster care tracking, management, and reporting software. Specifically built to add the most long-term and short-term value for mental health and social service agencies, KaleidaCare Solutions helps these organizations seamlessly track client admission, administer programs and services, and manage client treatment and outcomes. Affordable and easy to adopt, KaleidaCare enables social service agencies to seamlessly create reports, manage billing and deadlines, receive notifications, and electronically sign and store documents in the office or at home with the use of any Internet-based device. -
26
SAM
InReach Solutions
SAM is case management software designed for adoption and foster care. Save your agency and clients hours each week with a centralized, secure online database and powerful toolset that drives your mission. Find matches and families faster with customized reports and online forms. View, filter, and sort available foster families and waiting youth in one centralized database. Narrow down potential placements by special needs, licensing, preferences, and more. Simplify matching, home studies, and reporting with customized tools. View, filter, and sort every family, child, and expectant parent record in one place. Create lists of suitable matches and share them with your team or clients in a few clicks.Starting Price: $300/Month -
27
Provide Enterprise
Groupware Technologies
Provide Enterprise® by Groupware Technologies simplifies HIV care management so that you can focus on what matters most: client care. Our flexible software is built on more than 14 years of experience helping Ryan White-funded programs manage complex care for their clients. Our care management software helps managers deliver higher quality care more efficiently by organizing, automating, and streamlining every aspect of the process. Groupware Technologies is an independent software vendor specializing in the design, distribution, and support of its proprietary care management software, Provide Enterprise. Our mission is to help our customers deliver better and more cost-effective care to their clients through process improvements and technology solutions. -
28
Traverse
Northwoods
Clear, accurate, and organized data is critical in understanding clients and creating meaningful change. Traverse is a cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software purpose-built for human services agencies. Powered by Amazon Web Services (AWS), Traverse has you covered on security, disaster recovery, and uptime. To make the biggest impact, everyone in the agency needs tools to help them work efficiently and effectively in every aspect of their jobs, every single day. Gain visibility into the individual case and client documents and navigate through data across program areas. -
29
CITI Empower
CITI
Empower, CITI’s enterprise-ready HHS platform allows for effective program management and decision-making across a wide spectrum of health and human services. Empower is built on a foundation of core domain experience gained through deep engagement and collaboration with clients and end-users. Empower supports federal and state child welfare and benefit programs including child welfare, foster care, child care, TANF, SNAP, and head start. Empower’s eligibility rules engine can be quickly configured and applied to support various welfare and benefits programs for eligibility determination and assisted decision making in case management. The Empower platform allows rapid solution deployment for all case management lifecycles. Its core is built on the latest technology platform to negate obsolescence and provide wider program coverage. All products built on the Empower platform are fully responsive and function on all mobile devices. -
30
ASI-Ware
ASIware
ASI-Ware is a placement management system that enables users to monitor, manage, and report vital information for children in different residential and foster care locations. With ASI-Ware, foster care caseworkers will have more time to serve children families due to its simplified service documentation, reporting, and data management. ASI-Ware is a secure web-based and hosted application that provides users with an easy-to-use executive dashboard.Starting Price: $250 per month -
31
Casewatch Millennium
ACMS
Casewatch Millennium® is a multi-user, interactive database management system designed to meet the needs of diverse organizations whose missions range from direct provision of healthcare to social services case management to monitoring providers of care. Casewatch Millennium® can manage an entire organization, serve as a departmental system within a larger organization, or manage a network of organizations. Casewatch Millennium® is modular by design meaning an organization uses only the functions that are appropriate. Casewatch Millennium® is HIPAA compliant. Casewatch Millennium® is custom-tailored to meet the needs of each organization and workflow environment. We offer customization of any of the modules. Automated Case Management Systems (ACMS) Incorporated is a system developer and provider of Casewatch Millennium®, a multi-user, interactive database management system. The system is designed to assist people who provide case management services and managed care. -
32
CaseFlow
CaseFlow
CaseFlow® helps you ensure nothing and no-one falls through the cracks. Never miss target dates or appointments. Be alerted if outside agencies you depend on require following up. See exactly what is next up for any case. Upload new case information from an iPad or smart phone. You needn’t get behind on paperwork just because you are in the field. Snap a photo, jot details, move on. Case workers feel on top of their game, reminded of next steps, able to put their fingers on any case data at a moment’s notice – staying professional. Automation features cut their time spent on documentation. Your data is always encrypted and backed-up for easy recovery and security. Role-based access gives everyone the information they need—no more. Reporting tools that empower you to be proactive instead of reactionary! Stay in the know of what’s happening, and make informed decisions about where to focus your attention. Built for health and human services case management.Starting Price: $49 per month -
33
CareMaster
CareMaster
Cloud-based NDIS software connects support workers, participants, and families with providers and their teams grow with comprehensive training and onboarding packages for NDIS providers of every type and size. Your preferred choice for a complete end-to-end NDIS solution, Seamlessly linked and automated with third-party software. Exercise full control over every facet of your NDIS Provider Business, spanning from scheduling and rostering to incident reporting, document provision, and regulatory compliance. Facilitate Participants in seamlessly requesting care through their dedicated app while automating the management of their personal details, budget (optional), support calendar, and other vital information. With over 100 regularly used software features, as well as a range of provider-specific solutions and customizations, you’re in good hands. -
34
countbubble
CountBubble
countbubble is case management software for human service nonprofits. It offers tools that allow nonprofits to track & report their work. 1-The Form Builder allows you to create data collection forms quickly. 2-The Notes Feed helps you keep case notes organized and easy to review. 3-The Plans feature lets you to create & manage custom case plans. 4-Work with participants (aka clients) from the Participant Management screen 5-Export data any time, or use built in reports to view summaries of services, outcomes, or demographics. countbubble is *simplified* software that helps nonprofits manage their program data. It’s designed to be easy to learn so you can get started quickly - without numerous hours of training. countbubble is perfect for multi-service agencies that have lots of data to manage and report; case management programs that work on long-term goals; and basic needs assistance programs that simply need to track their ongoing work.Starting Price: $15/user/month -
35
Tracker
Solution Specialties
Solution Specialties, Inc. is an Illinois Corporation that was formed to meet the information needs of justice agencies. We are located in the Chicago metropolitan area and provide products and services to public and private agencies that work with criminal and juvenile offenders. Our systems combine first hand experience working in a variety of agencies at all organizational levels with a strong background in the behavioral sciences and information technology, to provide comprehensive systems that fill a wide range of needs. Tracker® is designed to address needs at all levels in an organization. Our approach is to automate daily operations so that data entry saves time instead of creating more work. The information collected may be used to generate documents, facilitate new data entry, assist with case planning and casework, extract management information, monitor and control costs, facilitate outcome-based analytical work to support Evidence-Based Practices, and more. -
36
MYP
MYP
MYP helps your business stay in motion. We work hard so you can do the work worth doing. We’ve built a platform with the community, NDIS, health, aged care, and education sectors front of mind. We’re committed to creating an environment where our vision and values drive everything we do. Our determination to consistently provide our subscribers with the highest quality, cutting-edge solutions is at the core of this. We exist to deliver community-focused, innovative community software to care providers. Our unique platform provides a complete solution for service providers, plan managers, support coordinators, and allied health professionals. Access an entire suite of business tools in one platform so you can reduce any manual handling and improve your administration time with everything in one place. Our NDIS and HCP software lets you leverage time, power, and process efficiency so you can build on your relationships, manage client records, and streamline your rosters and timesheets. -
37
Brevity NDIS Software
Brevity Care Software
As an NDIS Digital Partner, Brevity has been built with the National Disability Insurance Scheme (NDIS) in mind. Brevity NDIS Software provides Australian disability service providers with the right tools to manage client services under the NDIS. During the design process, we worked with providers just like you to not only address their biggest pain points and to create a suite of tools that easily integrated and drastically improved their workflow but also to align with the NDIS practice standards and operational guidelines, to empower NDIS providers to streamline their business operations and stay compliant. NDIS is a new way to care for some of the most vulnerable Australians. NDIS will provide 460,000 people under the age of 65 with the support they need to live a meaningful and ordinary life. Unlike older efforts, NDIS focuses on the lifetime of individuals. This means investing in people with a disability early on to improve their outcomes later in life.Starting Price: $44.90 per month -
38
Sparkrock 365
Sparkrock
For over fifteen years, Sparkrock has helped social benefit organizations utilize technology to improve the quality of life for the people, families, and communities they serve. We provide finance, workforce management, payroll and employee scheduling software for non-profits, human services organizations and K12 school boards. Built on the robust Microsoft platform, our all-in-one solution is fully integrated for a seamless experience. Our software reduces the administrative burden of manual processes, reduces the risk of multiple disparate systems, and makes it stress-free to create the reporting needed for funders and government. At Sparkrock, we come to work every day because we are inspired by how our customers make the world a better place. We’re a passionate team dedicated to developing the technology and services that help our customers be heroes to those they serve.Starting Price: $60,000 per year -
39
Repstor custodian
Repstor
Custodian manages and protects your case and email information within Microsoft 365 by extending the capabilities of SharePoint to help you easily manage cases. Secure and familiar case management tools are provided within Microsoft 365 and are accessible from Microsoft Outlook. Users can use SharePoint sites and lists to store case content. You can apply structure, metadata, workflow processes and policy to each case type easily and consistently. Builds case templates for different case types to provide the building blocks required for each new case. Flexible templates, easy provisioning of cases and the ability to expose case documents in Outlook within a high performance client means that organizations can use custodian to deliver easy SharePoint case management that users will adopt and embrace. -
40
ER Tracker
RLDatix
Track all costs associated with cases including administrative, temporary staff, absences, and employment tribunals. Keep on top of deadlines with case dashboards, visual case timeline, task management, and alerts. Your team will automatically know which tasks are due that day with integrated emails, letter templates and document capture. Spot trends and patterns with insightful reporting. Increased visibility of case costs and lengths allows you to drive impactful change. The bespoke, cloud-based system is built around your policies and process to give you confidence that everything in your case remains compliant and on track, so you can solve cases quicker, reduce the risk of tribunals and have more time to manage the relationship. Assure HRCase is a cloud-based case management system that allows you to track, record and monitor employee relations cases. Built around your policies turning them into manageable, visible stages and steps. -
41
Salesforce HR Service Management
Salesforce
Salesforce’s HR Service Management solution, powered by AI, helps businesses streamline HR processes and enhance employee engagement. The platform enables employees to access a self-service portal for support on any channel, while HR teams manage requests, track cases, and automate workflows through a unified platform. With features like AI-driven case management, personalized support, and seamless integrations, Salesforce HR Service offers a scalable solution that boosts productivity, improves employee experience, and ensures compliance across HR functions. -
42
CaseTrac
ETHIX360
With game changing innovation in the use of artificial intelligence, best practice workflows and features designed by HR and compliance professionals for HR and compliance professionals, CaseTrac is the leading case management solution available in the market today. CaseTrac™ offers the industry’s most comprehensive intake methods for reporting your company’s concerns, and collects, manages and resolves any incidents that arise. We always protect the anonymity of each reporter and provide seamless communication with the individual who chooses to report. ETHIX360 believes that the more constituents report to your company, the more your company can learn, grow and elevate its overall performance. Our Web Services application also provides an API to leading HRIS solutions, facilitating maximum utilization and value. The solution includes a powerful workflow engine and notification matrix along with a comprehensive, easy-to-use reporting and analysis platform. -
43
ServiceNow HR Service Delivery
ServiceNow
Eliminate frustration and improve employee satisfaction with efficient, intelligent services. Give employees the service experience they deserve with ServiceNow HR Service Delivery. Use fewer resources to serve more employees by minimizing repetitive tasks with automated workflows and case management. Manage lifecycle events like onboarding and offboarding across multiple departments. Enterprise-wide workflows increase efficiency and provide full visibility of the entire process. Improve staffing efficiency and delivery of services with a clear view of the details surrounding employee requests. -
44
Dovetail Software
Dovetail Software
Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics. -
45
Workpro
Workpro
Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time. -
46
Cherwell HR Service Management
Cherwell
In today’s digital world, employees expect HR to deliver real-time, on-demand services—but that’s easier said than done. Cherwell HR Service Management enables organizations to streamline and automate HR service delivery for quick and efficient case management and on-boarding, along with a self-service portal for better and more productive employee service experiences. Automate internal on-boarding processes and integrate with other department workflows to make new hire transitions easy and efficient. Increase HR staff productivity by resolving the majority direct employee inquires through the HR self-service portal. Provide employees with easy access to information on their employment, benefits and company culture. -
47
Sunrise HR Case Management
Sunrise Software
On a daily basis HR teams are faced with hundreds of employee queries and requests from across their business. These queries could be a simple request for information to more complex and long-running enquiries and cases that need to be handled sensitively. Many HR teams, or Shared Services teams are finding that these processes can no longer be efficiently tracked using traditional methods and instead are looking for solutions that manage all of these work tasks on one single platform. With Sunrise HRCM, not only will HR teams have a single place for all employee support interactions but they will also be able to automate and manage key HR processes, spot trends over time and ensure consistency and accuracy of issue resolution and advice. Sunrise HRCM is the perfect solution for HR Service Delivery and Shared Services capability. -
48
Ethicontrol
Ethicontrol OU
Ethicontrol is platform to support full lifecycle of a message or incident - from origination to final decision. Our web-intake supports 40+ languages and automatics translations. We also provide toll free lines and voice calls processing 24/7. Our incident and case management support scenarios and workflows; delegation, classifications, priorities, tasks, case files, fact trees, team conclusions and powerful analytics. Our platform is compliant with EU Whistleblowing Directive, UKBA, PIDA, Sapin II, FCPA, ISO 37001, ISO 37002 and many more frameworks. We have got pricing plans for a company of any size and can provide you with custom quotes. We don't charge for users. Different options of rollout: any location, jurisdiction, SaaS-based or on premise solution.Starting Price: €89 per month -
49
ICONI Platform
ICONI Software
If you are a non-profit, charity or public sector organisation who assist individuals into employment, better health, wellbeing or improved skills then our software will help you, help them. Our professional team has the right mix of expertise in terms of subject matter, programme knowledge, experience and systems technology. We will configure our platform to meet your exact needs. Our professional team has the right mix of expertise in terms of subject matter, programme knowledge, experience and systems technology. We will configure our platform to meet your exact needs. The ICONI platform is highly configurable and can meet the operation and reporting needs of any support programme. Our Multi-Programme design enables organisations to manage multiple programmes from the same solution. -
50
CareDirector
Advanced
CareDirector is a case management solution that supports integrated working across health & social care. Its customisable modules supports organisations to manage case records, BI and finances in one system. Configurable dashboards help users to identify trends, track against deadlines and make decisions in real-time. It includes app based mobile working giving users access to relevant information on the go. It works both on and offline so records can be updated with or without a mobile signal.