incident.io Integrations

Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one. Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building. • Within minutes, determine who owns each service with Cortex’s AI service ownership model across thousands of repositories. • Standardize golden paths using Workflows, enabling teams to scaffold new services & provision infrastructure in minutes. • Consistently uphold best practices and standards across your organization with automated Scorecards and targeted Initiatives. • Make informed, impactful actions based on real-time insights.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

IsDown is a status page aggregator that monitors 6,000+ cloud services from one dashboard. It collects data from official vendor status pages, so IT, DevOps, and SRE teams know within seconds when services like AWS, GitHub, Stripe, or Salesforce go down. Because IsDown uses verified official data instead of crowdsourced reports, you get accurate alerts with full incident details, not false positives. Features: 1. All vendor statuses in one place with updates within seconds of incidents 2. Smart alerts delivered to Slack, Teams, PagerDuty, Datadog, and 20+ other integrations 3. Public and private status pages for teams and clients, with custom domain and SSO 4. Early outage detection up to 30 minutes before vendors acknowledge issues 5. Uptime and SSL certificate monitoring for your own websites and APIs 6. Full API access for custom workflows Free 14-day trial, no credit card required.

Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.

Good security is necessary, but it doesn't need to be slow or painful, faster access unlocks more revenue. Give on-demand access that’s faster and easier, without frustrating your team. Users request access to apps, managers approve or deny them from Slack, and it's all auditable. End the process of manually cat herding approvals. Every time access is granted, it's a potential security risk. Indent helps teams scale security and least privilege by shifting users to temporary access without slowing down. Automate spreadsheet-based workflows needed for SOC 2, SOX, ISO, and HITRUST with controls and policies baked directly into access request workflows. Only provide access when it's needed instead of issuing permanent access, reducing your license footprint. Indent delivers cost savings without adding friction for end users. When you’re leading a fast-growing company toward success, your team needs to take big risks to deliver big returns.

We monitor your websites, APIs, cron jobs, and scheduled tasks. Your team gets immediate alerts via email, SMS, Slack, PagerDuty, Incident.io, and more. You don't have to be an engineer to set it up. Simple and effective monitoring that lets you sleep a bit better at night. Check as often as every 30 seconds, and catch the issues that take your website down for less than a minute. You can configure the HTTP method, headers, and body for each check. OnlineOrNot runs every check at least twice before sending an alert, with options for even more. OnlineOrNot will check your SSL certificates for expiration and other issues, and alert you if there's a problem. You can choose to run uptime checks from one region, or all of them. Your customers rely on your products and services. Let them know your real-time status with an automatically updating status page. Add your customers as subscribers to your status page, and send consistent incident updates via email.

5X is an all-in-one data platform that provides everything you need to centralize, clean, model, and analyze your data. Designed to simplify data management, 5X offers seamless integration with over 500 data sources, ensuring uninterrupted data movement across all your systems with pre-built and custom connectors. The platform encompasses ingestion, warehousing, modeling, orchestration, and business intelligence, all rendered in an easy-to-use interface. 5X supports various data movements, including SaaS apps, databases, ERPs, and files, automatically and securely transferring data to data warehouses and lakes. With enterprise-grade security, 5X encrypts data at the source, identifying personally identifiable information and encrypting data at a column level. The platform is designed to reduce the total cost of ownership by 30% compared to building your own platform, enhancing productivity with a single interface to build end-to-end data pipelines.

Dash0 is an OpenTelemetry-native observability platform that unifies metrics, logs, traces, and resources into one intuitive interface, enabling fast and context-rich monitoring without vendor lock-in. It centralizes Prometheus and OpenTelemetry metrics, supports powerful filtering of high-cardinality attributes, and provides heatmap drilldowns and detailed trace views to pinpoint errors and bottlenecks in real time. Users benefit from fully customizable dashboards built on Perses, with support for code-based configuration and Grafana import, plus seamless integration with predefined alerts, checks, and PromQL queries. Dash0's AI-enhanced tools, such as Log AI for automated severity inference and pattern extraction, enrich telemetry data without requiring users to even notice that AI is working behind the scenes. These AI capabilities power features like log classification, grouping, inferred severity tagging, and streamlined triage workflows through the SIFT framework.

Disco.dev is an open source personal hub for MCP (Model Context Protocol) integration that lets users discover, launch, customize, and remix MCP servers with zero setup, no infrastructure overhead required. It provides plug‑and‑play connectors and a collaborative environment where users can spin up servers instantly via CLI or local execution, explore and remix community‑shared servers, and tailor them to unique workflows. This streamlined, infrastructure‑free approach accelerates AI automation development, democratizes access to agentic tooling, and fosters open collaboration across technical and non-technical contributors through a modular, remixable ecosystem.

Plain is an AI-powered customer support and collaborative experience platform built to help B2B teams manage and respond to customer conversations across Slack, Microsoft Teams, Discord, email, chat, forms, and in-product channels within one unified, lightning-fast workspace; it consolidates all support channels into a single inbox, connects internal systems via a flexible API-first model, automates workflows, and uses built-in AI tools, such as the customer-facing AI agent Ari to triage and resolve routine queries, Sidekick to assist team members with context-aware drafting and knowledge search, and Insights to detect trends and surface themes, to reduce manual work, accelerate response times, and improve customer understanding. It can add any knowledge source for precision, integrates with development and business tools, provides SLAs and workflow automation across channels, and is designed to enable teams to understand every customer.

OpsLevel is the fastest, most flexible Internal Developer Portal, giving your teams complete visibility and control over services, teams, and tech stacks—all in one place. Unlike rigid, DIY solutions, OpsLevel automates catalog creation and maintenance so your developers can spend less time managing metadata and more time shipping great software. With built-in AI-powered insights, automation, and customizable workflows, OpsLevel helps engineering leaders enforce standards, drive migrations, and improve reliability—without friction. From onboarding to incident response, from self-service to security, OpsLevel brings everything together so your teams can move faster with confidence.

​Supaboard is an AI-powered business intelligence platform that enables users to analyze data and create real-time dashboards by simply asking questions in plain English. With one-click connections to over 60 data sources, including MySQL, PostgreSQL, Google Analytics, Shopify, Salesforce, and Notion, users can unify their data without a complex setup. It offers pre-trained, industry-specific AI analysts that generate SQL and NoSQL queries automatically, providing instant insights through charts, tables, and summaries. Users can build and embed customized dashboards by pinning responses and tailoring information for different audiences with filtered views. Supaboard ensures data security by connecting with read-only access, storing only schema metadata, and implementing granular access controls. Designed for universal usability, it minimizes operational overhead, allowing businesses to make data-driven decisions 10 times faster without requiring coding or data expertise.

Motileo is a sales performance and team engagement platform that uses gamification to transform everyday business activities and KPIs into competitive, motivating experiences designed to improve productivity and results. It connects directly to existing tools such as CRM systems and automatically pulls key performance indicators like calls made, meetings booked, deals closed, or revenue generated, converting these metrics into real-time competitions, achievements, and progress tracking for individual team members and entire departments. Motileo introduces game-like mechanics into the workplace by turning targets into achievements, milestones, and missions that guide employees toward measurable outcomes while keeping them engaged in the process. Teams can participate in customizable competitions or one-on-one battles that spark friendly rivalry and encourage consistent effort, while automated recognition systems reward users with points or coins that can be redeemed.