illico

Today, most government agencies are relying on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like town hall meetings and phone surveys simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time. Plan, strategize, budget, and measure impact across every department in city hall with real-time access to resident input. Zencity enables you to hear from each of your residents, beyond the engaged, vocal STP. Using AI and expert analysts, Zencity sifts through the noise so you can easily understand and address the needs and priorities of all of your community members around any civic-related topic. There’s an untapped trove of resident feedback data readily available online and waiting to serve you. Zencity automatically identifies, collects, and analyzes this data. Pulling from hundreds of external and internal channels and feedback sources.

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