ibi Integrations

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

ibi™ FOCUS is the premier integrated development environment for IBM Z applications, directly supporting reporting, transaction processing, charting, interactive and batch processing, and universal file description. It provides rich data access with adapters for all major mainframe databases and file systems, and outputs to a wide variety of formats. Simplifying user and data access, FOCUS uses the same access language for all data structures, including universal JOIN and merge functionality. Reporting can be output in unparalleled data and graphic formats, such as HTML, PDF, PS, IDA (InDocument Analytics), XLSX, and PPTX. FOCUS creates a powerful and efficient runtime environment on IBM Z Systems, allowing users to leverage unique IBM Z functionality to maximize speed and cost savings. It delivers high levels of accuracy through the incorporation of hardware-level native arithmetic, with integrated decimal precision formats.

iWay Service Manager (iSM) is an integration platform that ensures rapid access to timely, accurate data across all systems, processes, and stakeholders, providing unmatched interoperability between disparate systems and data. It enables the creation of powerful, reusable business services from existing applications, facilitating seamless integration of applications in a secure, scalable environment. iSM supports a wide range of connectors, allowing the integration of various services, including real-time, batch, streaming, structured and unstructured information, cloud-based sources, blockchain applications, big data, social networks, and machine-generated data. Its advanced transformation services enable workflows to consume and send messages in formats such as JSON, XML, SWIFT, EDI, and HL7. The platform offers RESTful API support for RAML, Swagger, and Open API, facilitating rapid access to vital callable services.

ibi Open Data Hub for Mainframe provides real-time access to mainframe data, enabling seamless integration with various business intelligence tools. By allowing data to remain on the mainframe, it ensures compliance with security protocols and regulatory standards. The platform reduces the need for custom SQL queries, enhancing productivity and facilitating prompt, informed decision-making. Utilizing zIIP specialty engines, it offers cost-effective data access by offloading workloads from general-purpose processors. This solution empowers organizations to respond swiftly to market trends and customer demands by providing comprehensive, up-to-date business data. Reduce the time to gain access to data by eliminating the need for custom SQL queries so you can retrieve and analyze information faster to ensure faster decision-making. Access the data from the mainframe in real time to develop insights that let you make informed decisions promptly.

ibi Data Migrator is a comprehensive ETL (Extract, Transform, Load) tool designed to streamline data integration across diverse platforms, from on-premises systems to cloud environments. It facilitates the automation of data warehouse and data mart creation, enabling access to source data in various formats and operating systems. The platform integrates multiple data sources into single or multiple targets, applying robust data cleansing rules and logic to ensure data quality. With specialized high-volume data warehouse loaders, users can schedule data updates at user-defined intervals, triggered by events or conditional dependencies. The system supports loading star schemas with slowly changing dimensions and offers extensive logging and transaction statistics for enhanced insight into data operations. Its graphical user interface, the data management console, allows for the design, testing, and execution of data and process flows.

ibi WebFOCUS is a comprehensive business intelligence and analytics platform that empowers organizations to harness data-driven insights for informed decision-making. It offers a suite of tools enabling users to explore, create, analyze, publish, and collaborate on analytics content, catering to data scientists, developers, business analysts, and administrators. The platform supports the development of sophisticated reports, dashboards, and visualizations, facilitating seamless sharing and distribution across the enterprise. Designed for scalability, WebFOCUS can be deployed on-premises, in the cloud, or within hybrid environments, providing flexibility to meet diverse organizational needs. Its cloud-native architecture ensures efficient deployment and management, while integration capabilities allow connection to various data sources, promoting a unified data strategy. WebFOCUS incorporates AI and data science functionalities, including natural language queries.

ibi Data Intelligence is a unified data management solution that integrates application and data integration, transformation, and quality enhancement within a single framework. It enables organizations to seamlessly connect disparate data sources, ensuring accurate, consistent, and up-to-date information across all operations. By consolidating data management tools, ibi Data Intelligence simplifies IT management, reduces operating costs, and eliminates data silos, providing a comprehensive 360-degree view of business operations. The platform supports low-code/no-code solutions to optimize workflows and enhance productivity, facilitating efficient collaboration and quicker time-to-value. Key capabilities include robust data quality checks, validation, cleansing, enrichment, and seamless application integration through messaging systems and automated workflows. By leveraging these features, organizations can improve business agility and ensure compliance with organizational policies.

SAP Business One is a powerful ERP solution available on-premise, in the cloud, or powered by SAP HANA, SAP's in-memory computing database. SAP Business One covers all core business functions in one platform, giving managers access to critical data and allowing for quicker, better business decisions. Some of the functionalities available in SAP Business One are CRM, stock control, sales management, financials, purchasing, reporting, and more. A single, affordable solution to manage your entire small business – from accounting and financials, purchasing, inventory, sales and customer relationships to reporting and analytics. Gain greater control over your business or subsidiary with SAP Business One. Streamline key processes, gain greater insight into your business, and make decisions based on real-time information – so you can drive profitable growth.