Optima Pro
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Damco's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
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ReachOut Suite
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.
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Service Fusion
Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.
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RazorSync
Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction.
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