iAdvize Integrations

Get to know your customers. Get a deeper understanding of your customers. Google Analytics gives you the free tools you need to analyze data for your business in one place. Google Analytics 4 (GA4) is the latest iteration of Google’s analytics platform, designed to provide a deeper and more comprehensive understanding of user behavior across websites and apps. Built with a privacy-centric approach, GA4 leverages event-based tracking instead of session-based tracking, enabling more flexible and detailed data collection. It offers advanced features like cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses better understand customer journeys and make data-driven decisions. With improved integration with Google Ads and customizable reporting, GA4 empowers organizations to optimize their marketing strategies while adhering to evolving privacy regulations.

Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.

A major global player in digital analytics and European market leader, AT Internet measures more than 20,000 sites and applications for a range of international brands and across all industries. Its brand-new Analytics Suite Delta enables companies to optimize their business decisions, engage their audiences over the long term and significantly boost their growth. A hybrid analysis platform for data, marketing and product teams, Delta is based on a powerful state-of-the-art technical infrastructure that provides groundbreaking flexibility, integrations and predictive features. Delivering unrivaled data accuracy and consistency for the entire customer journey, the solution reveals ROI-oriented insights that are precise, reliable and valuable to teams across the organization. This in turn drives higher performance and business growth through informed decision making, unifying departments and breaking data silos.

Tribepad is the trusted tech ally to smart(er) recruiters everywhere, making it miles easier and faster to find, assess, nurture, hire, and onboard great people. Our simple, flexible recruitment software takes headaches away so you can get back to brilliant hiring. Combining ATS, CRM, assessment, video screening, compliance, onboarding, and analytics – plus a fully-integrated, ethical AI assistant – Tribepad’s talent acquisition software is a springboard for fairer, faster, better recruitment for everyone. B-Corp certified and multiple-award winning (including Best ATS for Enterprises and Tech Company of the Year), Tribepad is trusted by organisations like Hotel Chocolat, cardfactory, Greggs, Tesco, Subway, DFS, Met Office, and Home Bargains.

ItsAlive provides a platform to easily build chatbots and services for brands that want to stand out. Chatbots are a new way to engage with your audience and drive conversations within Facebook Messenger. Automate frequently asked questions and seamlessly connect people to a human when necessary using Facebook Inbox or other platforms. A chatbot that can’t evolve with your needs doesn’t make sense. We have solutions to your communication challenges, and you choose the options. Enjoy making your bot with our user-friendly interface. No coding skills necessary. Publish your bot in a click. Add all the content you need. Drag and drop conditions. Keep your decision trees organized using folders. Deploy your chatbot on one or more Facebook pages in seconds. Test it live, duplicate it. translate it. Share it. Follow KPI's and see how well your chatbot performs. Discover great insights on your audience.

Cross CRM helps contact centers in quality management and increases the productivity of each phone call, chat, digital & social network supervision. The platform also makes it possible to considerably reduce the costs linked to quality control and CRM reporting. CROSS-CRM also allows the implementation of online training programs and AI powered speech analytics for the progress of each agent.

Make better customer experiences. Our A/B testing, full-stack, and personalization platform gives marketers, product teams, and developers the power to boost engagement and conversion. Intuitive A/B testing and personalization features for every type of team. One platform for all your A/B testing, full-stack, and personalization needs. HIPAA, CCPA, and GDPR capabilities enable teams to leverage data securely. Test copy, design, or entire pages for all channels and devices without impacting performance. Unlimited variations. Developers welcome, but not required. Roll out new features with confidence. Instantly update your mobile apps. Run experiments in real-time everywhere in your tech stack. Provide every visitor with an individualized experience. Harness AI to serve relevant messaging and products to every customer based on Kameleoon Conversion Score (KCS™).

Automat’s Conversational AI is purpose-built to help you learn about your customers, increase sales and make them happier. Get a demo or explore our solutions below to learn more. First-party data is table stakes for modern brands. Make consumer experiences better by learning what they really want. Consumers want their choices to be easy. When you help people make decisions, they actually buy more. Conversational AI that’s fun, quick, easy, friendly and informative makes consumers love your brand. Gives consumers purchase experiences they love and help them buy more! Engage, convert and retarget in personalized ways through every channel! Automat's Conversational AI platform gives you best-of-breed capabilities and every tool you need to engage.

Today’s marketer is using a variety of channels to reach prospects and consumers and is targeting them via their preferred devices. This rise in marketing sophistication, and the number of gadgets a user leverages each day to consume digital content, make it difficult, if not impossible, to identify the person operating the device and their buying behaviours. Unless the user is logged in, modern tracking solutions rely on IP addresses and device IDs to identify the email and landing page assets a user engages with, which are typically tied to a marketing campaign. These IP addresses and device IDs provide basic information like location and previous browsing history, but not who the specific person is or their purchasing habits. FuseCommander solves for this by stitching together the user’s complete buyer’s journey including their preferred devices and channels, and the messaging that prompted them to act.

As a result of the increasing number of data breaches and the misuse of personal information, privacy management is a growing part of the modern marketing landscape. The General Data Protection Regulation (GDPR) has largely been perceived as a legal issue, due to the fines that can be imposed because of non-compliance, but it’s also created opportunities for brands to build greater trust with their users. In fact, according to research conducted by iProspect, 88% of global marketers say trust is a priority in 2019, and they are looking to build this trust through credibility, relevancy, and reliability. Fueled by consumer privacy laws like the GDPR, most marketers are turning to solutions like TrustCommander that alert website and mobile app users of the personal data that’s being captured, stored, and shared with third parties. TrustCommander prevents the execution of tags that weren’t explicitly authorized by users.

Our chatbot immediately answers most frequent questions, informs 24/7 your employees, assists your HR experts and boosts your performance. Your chatbot, IT / business expert reduces your support cost and provides an interactive, fun and personalized experience for employees. Your chatbot rides along with your Web visitor during their online journey and gives the visitor access to information that assists in making an informed decision and purchase. A true virtual employee with emotions and a voice, the avatar humanizes the interaction for a natural and effective conversation. It is also a real ambassador of your identity and branding. Living Actor combines the best of natural language processing (NLP), voice and AI in an open, interactive and intuitive platform that you drive in a few clicks. The performance and efficiency of your chatbot is our priority.

With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.

Commanders Act Customer Data Platform lets you increase sales and loyalty through meaningful relationships with your leads and customers. New customer acquisition costs continue to rise but conversion rates have remained flat at 2.5%-5%. Brands are increasingly collecting data insights such as behavioral, demographic, psychographic, etc., from each and every lead and customer interaction because they know it can be used to improve their marketing campaign performance. That’s why it’s imperative you collect data from every lead and customer interaction. You should also cleanse, standardise and store it in a centralised database that’s accessible by all of your marketing channels, or used by your sales and customer service agents in your CRM platform. To truly be customer-centric, marketers first need to be data-driven. Therefore, it’s critical marketers have access to reliable data to evaluate the performance of their marketing tactics.