Audience

Hexia is ideal for multi-location businesses, franchises, and customer-focused organizations seeking a unified platform to manage customer feedback, mystery shopping programs, and online reputation

About Hexia

Hexia is a comprehensive customer experience (CX) platform designed to track the entire customer journey from start to finish. It uniquely integrates three core CX methodologies into one seamless system. Hexia combines Voice of Customer feedback, Mystery Shopper insights, and online reputation data from sources like Google and Facebook. This unified approach gives businesses real-time visibility into customer satisfaction and performance. Hexia helps teams identify issues quickly and take meaningful action to improve experiences. The platform supports better decision-making by aggregating qualitative and quantitative CX data. Hexia enables organizations to listen, measure, and act across every key customer touchpoint.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Lanla
Canada
hexia.app/

Videos and Screen Captures

Hexia Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Hexia Frequently Asked Questions

Q: What kinds of users and organization types does Hexia work with?
Q: What languages does Hexia support in their product?
Q: What type of training does Hexia provide?
Q: Does Hexia offer a free trial?

Hexia Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Satisfaction

Survey Management
Complaint Monitoring
Feedback Collection
Analytics
360 Degree Feedback
Call Reporting