Alternatives to helppeople Cloud

Compare helppeople Cloud alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to helppeople Cloud in 2026. Compare features, ratings, user reviews, pricing, and more from helppeople Cloud competitors and alternatives in order to make an informed decision for your business.

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    NinjaOne

    NinjaOne

    NinjaOne

    NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
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    Atera

    Atera

    Atera

    Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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    Genuity

    Genuity

    Genuity

    It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.
    Starting Price: $29.99 per month unlimited
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    elevio

    elevio

    elevio

    Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.
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    KMS Lighthouse

    KMS Lighthouse

    KMS Lighthouse

    Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience. KMS Lighthouse is the next-generation knowledge management solution used by brands globally. Our cutting-edge solution: ✅ Can cut employee training times by up to 50%. ✅ Increases productivity ✅ Reduces costs ✅ Reduce error rates ✅ Increase First Call Resolution (FCR) by up to 40% ✅ Easily integrates with your preferred tools, allowing you to increase productivity across all channels and departments. ✅ Is trusted by some of the biggest brands in the world. When your agents need information in real-time, our software is responsive which means an enhanced customer experience.
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    Finantix

    Finantix

    PotentiaN

    Los componentes de Finantix están diseñados para diversos canales de ventas y orientados al proceso. Proporcionan la flexibilidad y poder necesarios para que la institución financiera se enfoque a servir mejor a sus clientes y mejorar sus ventas. Los componentes de Finantix están enfocados a instituciones medianas y grandes y cubren todos los sectores del mercado financiero. Proporciona herramientas poderosas para que los asesores del banco mejoren su eficiencia y nivel de servicio. Adaptando el proceso a cada canal con herramientas de manejo de flujo de procesos. Automatizando procesos estándar y diferenciando conforme al canal, cliente y segmento en la estrategia financiera.
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    PsicoSmart

    PsicoSmart

    PsicoSmart

    PsicoSmart is a 100% online system that facilitates decision-making in the personnel selection process. The system offers 360-degree assessment through competencies, ideal for managerial development. As well as performance measurement designed to measure and track organizational goals and indicators of employees. Ahorra tiempo en tus procesos organizacionales al utilizar estos softwares. Podrás invertir el tiempo ahorrado en la estrategia de tu organización. Todos nuestros softwares entregan resultados en tiempo real con gráficas y estadísticos que ayudarán a que sea más fácil tomar una decisión. Al simplificar la toma de decisiones, será más fácil proceder con el desarrollo de otras actividades enfocadas en tus objetivos organizacionales.
    Starting Price: $122 per month per user
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    Proceso

    Proceso

    Proceso

    Proceso is an AI-powered retail operations platform designed to ensure perfect execution across every store. It helps retailers manage tasks, audits, approvals, and compliance with real-time visibility. Proceso uses intelligent AI agents that work 24/7 to automate, verify, and optimize store operations. Visual merchandising capabilities enable real-time planogram validation and image-based compliance checks. The platform integrates seamlessly with existing ERP systems and collaboration tools to streamline workflows. Proceso delivers measurable impact by saving time, reducing redundancies, and improving inventory accuracy. It enables retailers to move faster and operate with confidence across all locations.
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    SEISO

    SEISO

    JVWEB

    SEISO detected the optimizaciones con fuerte valor añadido y permite ganar tiempo to the marketing teams in the management of sus cuentas. Aprobado y usado cada mes por miles de usuarios en el mundo entero. Empresas de todos los tamaños y sectors utilizan SEISO cada mes para mejorar los results de sus campañas Google Ads y priorizar las acciones de los equipos de marketing. Los usuarios SEISO sound of todo tipo: online vendedores, páginas generadoras de leads, media de communication or incluso redes de franquicias. SEISO es una herramienta de auditoría de campañas Google Ads. In 3 clicks, recibe por email una auditoría completa para identificar el estado de tus resultados AdWords. Recibe todos los meses un nuevo informs con el que podrás conducir una mejora continued de tus inversiones en SEA.
    Starting Price: $99 per month
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    CONFORMiT

    CONFORMiT

    CONFORMiT

    Because we are people, not robots, CONFORMiT software design and development is centered on the human. Making it easier to use, without sacrificing capabilities. Our leading-edge mobile applications allow you to access your safety documents and EHS tools from anywhere, at anytime. CONFORMiT also offers offline access to maximize your efficiency in the field, because we know your job doesn't stop where the network does. With CONFORMiT applications, you'll be able to, for example, perform and document your lockout and critical risk inspections directly from your mobile. La auditoría consiste en verificar la conformidad a un reglamento, a una ley o a una política interna. Practicada más frecuentemente, la inspección permite en cuanto a ella, verificar, mediante una lista de control, las tareas cumplimiento asociadas a un proceso o un equipo.
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    Trainingym

    Trainingym

    Intelinova Software

    The software to manage your business easily. It is hosted in the cloud, so you can access it from any computer and at any time. Reservations, training, payments... everything your client needs in the palm of their hand. You can customize it to your liking. Whatever you are, we have a solution for you. We combine technology and methodology to make your life easier and take your business to the top. Trainingym es el aliado para captar más clientes, fidelizar a los que ya tienes y ahorrar tiempo en la gestión de tu negocio, además de fortalecer tu imagen corporativa. No somos un software, somos tu partner estratégico. Both to reserve spaces and classes, the Trainingym App is the solution you are looking for. Your clients can reserve, cancel and modify their sessions, make an appointment with nutritionists or physiotherapists, or reserve a swimming lane in the pool.
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    Coderhouse

    Coderhouse

    Coderhouse

    Clases online en vivo dictadas por expertos de la industria, enfoque 100% práctico, mentorías personalizadas y acceso a una comunidad de +65,000 estudiantes. En nuestros cursos online en vivo tendrás interacción real e instantánea con tu profesor, tutor y compañeros, para resolver todas tus dudas y avanzar en tus proyectos prácticos. En cada curso se te asignará un tutor que tendrás a disposición siempre que lo necesites, para resolver tus dudas y recibir feedback sobre tus proyectos. Nuestro equipo trabajará contigo para comprender tus objetivos profesionales y mejorar tus habilidades blandas. Está demostrado que aprender en grupo es más eficiente y motivador. El networking con tus compañeros de clase ayuda a que puedas tener nuevas ideas y hacer mejores proyectos.
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    Hotel Spider

    Hotel Spider

    Tourisoft

    Confíe en sus especialistas suizos para optimizar sus ventas en línea a través de un sistema integrado y completamente automatizado. Utilice la flexibilidad y la potencia de nuestro channel manager para llevar a cabo la distribución de su disponibilidad y de sus tarifas en todas las plataformas de venta con las que posee una conexión. Una plataforma gestionada de forma centralizada reduce riegos y permite la diversificación de su presencia en línea. Nuestra extranet, moderna y sencilla, le proporciona un acceso rápido y eficiente para gestionar su disponibilidad. Un acceso completo al registro de actividad de todas las modificaciones efectuadas en nuestro sistema le garantiza seguridad por medio de la transparencia. A través de nuestro motor de reserva “mobil first”, de fácil manejo y orientado a la conversión, podrá aumentar los ingresos generados de sus reservas directas.
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    AMOB 3D Curving
    EL SOFTWARE DE CURVADO AMOB 3D se encuentra en la vanguardia de aplicaciones informáticas. Muy fácil de manejar, permite la programación directa con coordenada XYZ y LRA o la importación de ficheros CAD. Entre otras funciones permite la compensación automática de elasticidad del tubo, biblioteca de utillajes y su configuración. Realiza test de anti-colisión para ver la viabilidad de producción, sin necesidad de pruebas y desperdicio de material. Gracias a su interface intuitivo, este software de programación secuencial y extremadamente fácil de usar, incluso por operadores sin gran experiencia.
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    ParaSwap

    ParaSwap

    ParaSwap

    ParaSwap aggregates multiple decentralized exchanges into one place so that the rates often beat the market price. ParaSwap splits orders across multiples exchanges into one optimized and secure transaction. We also use GasToken.io (GST2), when possible, so that network fees are cheaper. ParaSwap is free and doesn't take any transaction fees. The user chooses the desired token pair to swap (eg: 1 ETH for 200 DAI). Paraswap provides the best possible rate and liquidity out of the exchanges. When a Swap is confirmed, the order is executed across exchanges. ParaSwapPool: It's a private owned liquidity provided by our partners. It empowers ParaSwap's users with more liquidity and better prices. Get in touch if you'd like to become a liquidity provider on ParaSwapPool.
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    ParaBill

    ParaBill

    Linecast Interactive

    ParaBill is the first commercially available Open Source Billing and Customer Care system that supports traditional Telecom and Communication Services as well as any Content-based charging. We provide different Services tailored for your needs. Examples of services that we provide are training services, feature development services, and installation and configuration services. ParaBill is the first commercially available Open Source Billing and Customer Care system that supports traditional Telecom and Communication Services as well as any Content-based charging. Due to market conditions the development was put on hold for some years and in 2006 the ownership of ParaBill was transferred to the original developers no longer part of Parabell AB. The intention was to release ParaBill as an Open Source solution and in May 2006 the first version of ParaBill as an Open Source solution was released publically.
    Starting Price: $0.01 one-time payment
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    ParaMind Brainstorming Software
    ParaMind Brainstorming Software creates in seconds thousands of idea combinations that are directly related to the idea that you type onto its screen. ParaMind is the only brainstorming software program built on a theory advanced enough that you can use it to easily brainstorm for all purposes. It works on subjects from creative writing to law to marketing and even scientific inventions. The process is simple and easy to use. ParaMind Brainstorming Software is mentioned in many books, as can be seen in the User Feedback section. ParaMind was given a Four Star rating by Ziff Davis, the largest publisher of computer magazines. Our customers have been famous authors, business owners, inventors, politicians, and educators. ParaMind Brainstorming Software works by generating new text from the text you give it. You can paste text from any Windows, Mac, or Linux program into its editor to logically expand the text in infinite ways.
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    PARAS

    PARAS

    Srishti Software Applications

    PARAS is a Patient Centric Comprehensive & Integrated Healthcare Delivery Platform conforming to best clinical and administrative practices. PARAS covers the complete spectrum of patient care and fully integrated Enterprise class solution is designed to suit the needs of all kind healthcare providers like hospitals, clinics, laboratories, daycare centers, diagnostics, etc. This helps in creating a totally paperless and film-less hospital that can run profitably and compete in the markets.
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    ParaState

    ParaState

    ParaState

    Write Ethereum-compatible smart contracts in popular programming languages, & run them much faster, on Substrate. A decentralized open source business model funded by developer treasuries on participating blockchains. All existing Ethereum smart contracts work on ParaState’s Ewasm VM (Pallet SSVM) without any change. ParaState expands the developer ecosystem by supporting 20+ programming languages to create Ethereum-compatible smart contracts. Examples include generic programming languages such as Solidity, Fe, Rust, and JavaScript, and domain-specific languages (DSLs) such as MOVE, DeepSEA, and Marlowe. Substrate-based blockchains, such as Polkadot parachains, already enjoy much higher TPS (transactions per second) than Ethereum. For a smart contract platform, compute performance is more important than TPS throughput. Try deploying smart contracts on ParaState.
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    ParaView

    ParaView

    Kitware

    ParaView is an open source, multi-platform data analysis and visualization application that enables users to build visualizations for analyzing data using qualitative and quantitative techniques. It supports interactive 3D exploration and programmatic data processing through batch processing capabilities. ParaView is designed to handle extremely large datasets using distributed memory computing resources, making it suitable for supercomputers analyzing terascale datasets as well as laptops for smaller data. The application features a client-server architecture to facilitate remote visualization of datasets and generates level-of-detail models to maintain interactive frame rates for large datasets. ParaView's extensible architecture is based on open standards, allowing for customization and integration with existing tools and workflows. It includes readers for various well-known file formats and offers more than 200 filters and tools for data processing and visualization.
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    LiveDrive

    LiveDrive

    J2 Global

    Las cuentas de Livedrive cumplen plenamente con las leyes sobre privacidad de la UE y utilizan la encriptación para transferencias más segura del mercado para garantizar que sus archivos lleguen de forma segura a nuestros centro de datos del Reino Unido. Respaldamos la autenticación de dos factores (2FA) para evitar cualquier acceso no autorizado a las cuentas, incluso si un desconocido sabe los datos de inicio de un usuario. Nuestros centros de datos también están controlados las 24 horas por un equipo de expertos, además de contar con la certificación ISO 27001 y con 3 capas de seguridad de acceso físico.
    Starting Price: $89.90 per year
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    ParaSolution

    ParaSolution

    Premier Continuum

    ParaSolution is a business continuity management software that has been helping organizations increase their resilience for over two decades. Our solution allows organizations to effectively manage risks, crisis plans and continuity program, enabling them to meet the most stringent industry compliance and governance standards. • BIA and risk assessment • Business continuity plan development and activation • IT disaster recovery • Exercising • Crisis and incident management Recognized as a leader, ParaSolution centralizes, standardizes and automates the resilience program, providing your organization with solid core capabilities you can rely on. Request a free demo today.
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    todo.vu

    todo.vu

    Kitovu Pty Ltd

    todo.vu combines task and project management with time tracking and billing to provide a flexible, all-in-one productivity tool for freelancers, consultants and teams. Managing any number of client tasks or in-house tasks is made simple. Users can capture tasks quickly, organize their workload visually, delegate, collaborate, and track any time spent on tasks – at any hourly rate. todo.vu integrates tasks with time tracking and billing so this time tracked on tasks converts into itemized billing reports quickly and easily, as todo.vu calculates time-cost totals in the background. See where every minute of your workday goes, track team and project progress, get paid properly for your time, and use real data to fine-tune the way you work. All of this leads to improved efficiency, profitability, and service transparency that exceeds client expectations. todo.vu is $9 per month per user, capped at $99 per month; every user after the eleventh user is free.
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    Omnibees

    Omnibees

    Omnibees

    Omnibees is a complete platform with technological solutions that make the process of booking a hotel room simpler, productive, efficient and secure. Omnibees helps simplify hotel distribution, increase sales and retain guests, with a set of solutions focused on conversion and results. A Central de Reservas aumenta a conversão das reservas diretas em até 24%, trazendo mais eficiência e ferramentas para seu departamento de reservas vender mais. Com módulos para conversão de reservas individuais, grupos, eventos e com link seguro de pagamento. Increase your profitability and retain more guests through personalization and marketing automation. Create personalized communications by guest type, build relationship rules, stay present, recover abandoned sales and own your direct sales strategy.
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    ParaTrans Router

    ParaTrans Router

    Paradox Software Consulting

    ParaTrans Router is a vehicle routing and scheduling software application built for the paratransit industry and more specifically for Non-Emergency Medical Transportation (NEMT) industry. It allows you to focus more on running your operations than on figuring out the best way to route your service calls and schedule your vehicles. Interfacing with Microsoft MapPoint and ALK Technologies’ PC*MILER suite, ParaTrans Router provides superior mapping, geo-coding, and path finding capabilities. The resource scheduling function helps determine optimal schedule for vehicles and drivers. Scheduling provides visibility to work load for available resources and plans for additional service calls as appropriate. Options for mileage and time calculations include proprietary, PC*MILER, and MapPoint to provide superior speed, mapping quality, and flexibility. Extensive data export options allow for interfacing with other systems.
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    ParaPlan

    ParaPlan

    EnGraph Software

    Cut waste, simplify operations and keep your riders happy with an all-in-one software solution built for Paratransit and NEMT. Running a transportation business can be challenging, especially when you're required to be efficient with limited resources while managing so many working parts. ParaPlan simplifies every piece of this puzzle, making your operations more efficient, and everyone involved happier. Leave behind the frustrations of clunky, complicated software. Simplify your business with intuitive software built specifically for Paratransit and NEMT. Enjoy unparalleled support so you'll never have unanswered questions again. Simplify your operations and become more efficient. Contact us for a detailed quote. Helping you bring your community closer together through smarter transit. Use ParaPlan’s Smart Search to find the exact rider you need quickly. Each upcoming reservation is displayed in the sidebar for quick access.
    Starting Price: $300 per month
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    TOPdesk

    TOPdesk

    TOPdesk

    It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.
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    Wrangle

    Wrangle

    Wranglesoft

    Manage processes and approvals in Slack or email. Kick off processes from 1500+ of the apps you use every day. If you can whiteboard it, you can Wrangle it. Collaborate with colleagues to map your processes where everyone can see them. Anyone can use Wrangle's drag-and-drop workflow builder. Automatically trigger workflows, tasks, and approvals directly from Slack and email. We will notify the right person, at the right time, in the right order, with exactly what needs to be done. No more chasing down colleagues or wondering if if something was dropped. Connect the apps you use every day. Kick off workflows automatically from 1500+ apps and automatically update those same apps as your process progresses. Capture and track human to-do’s and add process tracking to your team's existing systems. Give super powers to your operations pros across every team. Automate any kind of approval or process.
    Starting Price: $46/agent/month
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    SISE

    SISE

    SISTRAN

    SISE (Sistema Integral para la Administración de Seguros) by Sistran is a comprehensive software solution designed to optimize the operations of insurance companies. It supports various lines of business, including vehicle, health, life, and property insurance. With advanced features like product creation, multi-channel integration, and dynamic microservice architecture, SISE streamlines the management of insurance policies, claims, and transactions. The platform also integrates with other systems like CRM and BI tools, providing insurers with a flexible and scalable solution for improved operational efficiency and customer service.
    Starting Price: $5000 per month
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    Ambit

    Ambit

    Ambit

    Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions.
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    XT-ERP

    XT-ERP

    Adler Technologies

    XT-ERP, CMMS software (Computer-assisted maintenance management) XT-ERP is a management solution for any type of business, it has many specific modules. Designed and built for SaaS use, XT-ERP is optimized to federate and share information within your company. Its ease of use and optimized process translate into time savings, increased efficiency, increased sales, improved cash flow and a precise short and medium term vision. No hardware investment - No technical maintenance - Virtual installation. SaaS mode brings a faster return on investment, the real advantage is in saving internal resources. The flexibility allows the functional scope to be reduced or extended and the application to be extended or reduced to new employees. An eye on sales and purchases to optimize Working Capital Requirements (WCR) The Workflow manages the sales circuit and makes evolve the commercial documents by a simple "drag and drop" while respecting the rules that you have defined.
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    Zendo

    Zendo

    Zendo

    Zendo is a platform that lets businesses deliver services to their customers from one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications. With Zendo, you can get rid of project management, email, accounting, proposal, and CRM tools, reducing the context switching. You can handle the entire sales & delivery process from A to Z, where A is when a customer sends an inquiry to you, and Z is when the service is delivered with an invoice. Customers may pay by the link directly in the chat right after you send them an estimate for maximum convenience. Zendo offers a simple to use Customer Profile and chat-like Communication tab, where you can easily manage the entire communication process between your team members and the customer. You can access all the customer's requests in the past and find all the shared files between you.
    Starting Price: $12 per user per month
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    Auralis

    Auralis

    Auralis AI

    Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.
    Starting Price: $499 per month
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    Sidequest

    Sidequest

    Sidequest

    Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.
    Starting Price: $1.50 per user per month
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    365Ticketing

    365Ticketing

    Soft Pepper

    365Ticketing ticketing software optimizes the incident resolution process, according to the terms agreed with the partners (SLAs). After creating the ticket associated with the incident, it is automatically assigned to the responsible staff, who are notified by email. The duration of the intervention is monitored by the ticketing program and approved by the final beneficiary, based on which the invoice is issued to the client. The multitude of reports in the ticketing system gives you the opportunity to analyze the causes of incidents and reduce their rate. Improving the response time and productivity of your employees can be achieved through the reports and history contained in the SaaS ticketing application. The 365Ticketing ticketing system contributes to the increase of productivity, facilitating the fast answer and the resolution of the tickets according to the agreed contractual terms (SLAs).
    Starting Price: $17.00/month/user
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    Ulysses Suite

    Ulysses Suite

    QMS Software

    Ulysses is a modern web-based customer service solution that can be easily deployed in the public cloud, private cloud or on client premises. Ulysses is faster to deliver winning results than the competition without compromise. Ulysses is unique as it measures and monitors your success every moment with its patented SLA driven workflow action engine. Ulysses significantly reduces the cost of handling your customer interactions and increases your profitability and customer satisfaction. Ulysses Sales & Marketing is a powerful CRM (Customer Relationship Management) tool which streamlines business processes. Ulysses Sales & Marketing contains all the information needed to efficiently manage, forecast and report sales through all stages of the life cycle.
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    BSDEX

    BSDEX

    BSDEX

    Especially in terms of costs, trading places for digital currencies differ. In order to position itself clearly in this area as well, cost transparency is a top priority at BSDEX. Not only the transaction fees, but also explanatory examples can therefore be found in our T&C. The multilateral trading system of BSDEX fulfils the regulatory requirements pursuant to Section 2 para. 12 KWG (German Banking Act). EUWAX AG, which is in charge of increasing liquidity, is also a regulated financial services provider. BSDEX is benefiting from the many years of expertise of the Börse Stuttgart group: Transparency and liquidity protection are able to be carried over from securities trading to crypto trading.
    Starting Price: 0.20% Fee
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    Iolite Trademark Management
    Iolite is a powerful administrative software that manages the complete workflow process of Trademark portfolio managers with regards to allocation of deadlines, correspondence, case document docketing & reminder alerts for renewals, hearing due dates, due filing & submissions to eliminate errors & never miss an important deadline. Iolite offers a user-friendly interface that transforms the office of IP Attorneys, Advocates, Solicitors, and Trademark Agents paperless. Iolite is specially designed for Trademark Attorneys & Agents to integrate the Inter-Departmental users of the IP Law Firms, such as Partners, Principles, Associates, Para Legal team, Clerical & Marketing Staff whilst maintaining agreed levels of restricted access on a single platform.
    Starting Price: $280.00 / Year
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    Anakage

    Anakage

    Anakage

    Anakage End User Support Automation platform for IT Service Desk provides multi pronged approach to reduce support tickets at source, proactive resolution of tickets before user notices it, maintain compliance and automate your high volume processes. With our Cobots we empower users to solve their machine and application related problems themselves. Our Cobots can be designed like intelligent agents. Agents can monitor endpoints, keep an eye and act proactively. They can deploy our Cobots on needed endpoints to solve issues even before user notices it. The complexity and size of systems are increasing. You can support greater number of users and environment compliance without needing more support agents.
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    Glia

    Glia

    Glia

    People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently.
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    Acronis Automation
    Acronis Automation is a Professional Services Automation (PSA) solution tailored for modern Managed Service Providers (MSPs), designed to streamline and enhance business operations. It offers comprehensive features including service desk management, billing and invoicing automation, Customer Relationship Management (CRM), project management, stock inventory control, and Key Performance Indicator (KPI) reporting. By integrating natively with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services within a single console, it enables MSPs to automate billing for various services, manage tickets efficiently, and gain valuable insights into business performance. This centralized approach not only reduces manual efforts but also improves client satisfaction and operational efficiency, empowering MSPs to make informed, data-driven decisions.
    Starting Price: $49.00/month/user
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    LabiDesk

    LabiDesk

    LabiDesk

    Shared Inbox, Ticketing System, Knowledge Base and Contacts will help you keep your customers satisfied and your departments organized! Organize your corporate inbox by departments and type of issues/ inquiries you receive from your customers and leads. Increase customer satisfaction and reduce support volume by enabling 24/7, 365 days, year. All your leads and contacts will be organized at the most convenient way. Follow up, close sales and upsale prospects. Improve customer experience and departments communication based on smart data: conversations, resolved issues per day, tags, trends and team leaderboard. Our team knows how hard it is to satisfy each and every customer,as everyone is so unique. We are here to meet the requirements of your uniqueness.
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    EasyDesk

    EasyDesk

    EasyDesk AS

    EasyDesk is a modern ticketing and customer support solution designed to help teams respond to customer requests faster and more efficiently. It centralizes customer messages from email, chat, and social channels into a single dashboard for easy management. EasyDesk offers advanced ticket organization using filters, tags, and automation to streamline workflows and assignments. Built-in SLA tracking helps teams prioritize urgent issues and maintain service quality. Canned responses and knowledge base articles reduce repetitive work and speed up resolution times. The platform is quick to set up, easy to use, and supported by 24/7 customer assistance on all plans. Overall, EasyDesk enables businesses to scale their support operations while improving customer satisfaction.
    Starting Price: $29/month
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    Relay

    Relay

    Boomtown Network

    Relay makes it simple to sell, activate and service business technology products at scale. With a single Smart Inbox, an integrated knowledge base and seamless collaboration, your team is more efficient and can focus on helping customers instead of dealing with multiple and disconnected workflows. It’s time for a system that gets smarter every time you use it. Relay uses machine learning and universal technology data to drive intelligent automation that creates more powerful agents while reducing the number of questions they get from customers. Who said you can’t be personal at scale? Let your customers talk with you however and wherever and give your agents the complete context they need to respond quickly and treat every customer as an individual, not a ticket.
    Starting Price: $200.00/month
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    Salesforce Agentforce Service
    Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.
    Starting Price: $75.00/month/user
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    Cention Contact Center
    Make agents and managers lives easier when you equip your support team with a contact center and an all-in-one communications solution. Whether in the office or working remotely, we have the solution for you. Advanced capabilities, but simple to use. Solving high volumes of incoming customer queries has never been simpler with our Collaboration tool. It enables agents to stay connected and reach out to other agents or external experts for additional advice when solving more complex queries, all on one platform. Access, customize and build your FAQs the way you want it. By creating a centralized information center for your support team, they can dramatically reduce time finding answers. Predefined and customizable analytics dashboard for managers to work with all data reports gathered and turn them into information to better support your business decisions.
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    Deepser

    Deepser

    Deepser

    Help Desk for Managed Service Providers. Customer Service and Device Management. Managed Service Providers (MSPs) are faced with monitoring and servicing increasingly large and complex IT infrastructures. Clearly, automating these processes, as much as possible, helps to minimize any downtime of the customer’s infrastructure and reduce inconvenience. Just providing a Help Desk portal to customers is no longer sufficient to be competitive in the market; a complete tool is needed to manage the different aspects of a Service Provider’s business. Thanks to our IT Asset Management, you get a complete and unified view of the devices managed at your customers’ location; their infrastructure, such as IP addresses, subnets, network devices, of installed software and operating systems. The Service Desk tool allows you to manage contracts and deadlines, as well as respect SLAs. You can also involve salespeople to inform them of the client status.
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    DeskDingo

    DeskDingo

    DeskDingo

    DeskDingo is a free live chat and help center software designed to empower businesses in delivering exceptional customer service. Its AI-enhanced tools provide personalized support, reduce response times, and increase customer loyalty, thereby driving growth and profits. The platform offers a unified inbox that consolidates all customer interactions into a single, manageable workflow, facilitating seamless collaboration among support teams. Additionally, DeskDingo features an intuitive live dashboard for real-time insights into live chats, support agents, and website visitors. The AI Bot can handle customer inquiries by accessing custom functions and learning from the knowledge base, with the option for human agents to take over as needed. DeskDingo's free plan includes unlimited seats, chats, and websites, with customizable add-ons available to tailor the solution to specific business needs.
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    HarePoint HelpDesk for SharePoint
    An outstanding helpdesk solution for your SharePoint environment that boosts the quality of your IT support service to the highest level and ensures efficiency and transparency as well. Take requests from a website form or through email and create tickets into a unified list. Notify HelpDesk operators about the new incoming requests or user replies immediately. Prevent SLA violations, track reaction time and escalate or send notifications about expiring requests. Prepare reports about the quality of support services and provide monitoring of quality indicators. Automatically escalate a request if it is not processed in time. Get resolution confirmation from the client. Zero the number of forgotten or neglected requests by using a set of automatic notifications and escalation features. Reduce the number of requests by automatically displaying articles related to the question from the integrated knowledge base before the request is submitted.
    Starting Price: $1,299 per server
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    OTOBO

    OTOBO

    OTOBO

    Put an end to overlooking inquiries, sending multiple replies, writing back and forth for missing info. And enjoy clear structures, and transparent information instead. OTOBO is extremely versatile and adapts perfectly to your organisation and processes. A fork based on ((OTRS)) Community Edition. With a completely new service portal. Run your system yourself or let us take care of it. With OTOBO you stay totally flexible. OTOBO still gets security updates and new features after OTRS 6 EOL. The customer portal is the face you show your customers and employees. The new user interface is modern and attractive, and at the same time clean and intuitive. The re-design was aimed at a new reduced, and up-to-date look as well as strong improvements in user experience. The new clear structure makes using OTOBO easier and thus improves the quality of incoming requests.