Alternatives to ethosIQ Customer Engagement Platform
Compare ethosIQ Customer Engagement Platform alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ethosIQ Customer Engagement Platform in 2026. Compare features, ratings, user reviews, pricing, and more from ethosIQ Customer Engagement Platform competitors and alternatives in order to make an informed decision for your business.
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1
Twilio Flex
Twilio
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.Starting Price: $1.00/user -
2
Avantio
Avantio
At Avantio, we've been redefining vacation rental management for over 20 years. Born from a passion for innovation and a commitment to excellence, our ethos is centered around continuous learning and adapting to the evolving needs of the market. Our goal is to empower property managers with cutting-edge tools that simplify operations and grow profitability. Our property management solution offers clients a comprehensive solution that streamlines every aspect of rental management, from bookings to guest services, and owner suites making it an indispensable asset for property managers. Our Channel Manager is your gateway to global visibility. It will expand your reach, connecting with top and niche OTAs, your properties stand out in a crowded market. Professionalize your brand with our website design services and grow your online presence. Combine expert SEO and digital marketing strategies focused on the short-term rental industry to improve brand visibility and drive direct bookings.Starting Price: $317 per month -
3
Talkdesk
Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report contentStarting Price: $85 per month -
4
Ethos
Ethos
Activate your brand identity with beautiful online brand guidelines. With Ethos it's easy to create a beautiful and organized online brand guideline that becomes the single source of all brand content. Ethos is an interactive brand guideline that’s hosted online with all of your official brand files and content. From Ethos anyone using your brand can download the right files and copy the right content immediately. Ethos is the best way to allow users to easily access and reference your brand guideline whenever they need it. Without Ethos you’ll continue to have a challenging time making sure everyone is using your brand consistently and effectively. Other brand asset management platforms can become cluttered and require users to know how to search for the correct files. Ethos focuses on creating beautiful brand guidelines that can be customized and navigated easily.Starting Price: $25 per month -
5
EthOS
EthOS
EthOS gives companies a lens into the everyday lives of their customers, consumers, and employees. By seeing how people interact with products and services in real-world situations, companies are able to identify hidden problems, unearth new opportunities, and better understand the needs of their customers. Picture and video-based tasks allow you to be in-the-moment with participants, and live chat functionality helps you derive deeper understanding through real-time probing. Easily analyze and organize participant entries on Ethos’s intuitive dashboard. Out of the box reports, along with automated transcriptions, sentiment, and tone analysis help you uncover themes and insight more efficiently. EthOS is a simple to use DIY tool, but our team of researchers are available to offer a helping hand or take on full-service projects.Starting Price: $1500 -
6
Etho
Etho
Etho is your all-in-one platform for people, meetings, and progress. Etho is easy-to-use with a full suite of tools to help you create deeply connected, high-performing organizations. Track individual performance and access meaningful talking points for coaching conversations. Provide clarity and direction with visuals representing the who, when, what, and why behind every project. Manage meetings with ease across your organization to increase efficiency, make informed decisions, and hit deadlines. Etho is designed to promote real-time feedback so that you don’t have to wait for an annual performance review to give updates on employee performance and productivity. Real-time feedback focuses your coaching on the key alignment items that matter most to both team and individual development. Etho makes it easy to pull information from coaching conversations and use that information to develop coaching plans for individual team members.Starting Price: $500 per month -
7
Ethos
Ethos
Ethos is a comprehensive Model Risk Management (MRM) platform designed to streamline every stage of the MRM lifecycle for financial institutions. From development and documentation to validation and automated reporting, Ethos simplifies complex processes through real-time dashboards, automated workflows, and robust governance structures. The platform ensures full compliance with regulatory standards such as SR 11-7, OCC 2011-12, NIST, GLBA, CCAR, Basel III, DFAST, and FASB. Ethos offers features like Governed Inventories, serving as a single source of truth for all models to promote trust and alignment across all lines of defense. Its Workflow Engine automates and standardizes the entire MRM lifecycle, enhancing operational efficiency and fostering collaboration among teams. Built by financial industry experts, Ethos delivers accuracy, compliance, and resilience, enabling organizations to manage both traditional and AI-driven models effectively. -
8
UJET
UJET
UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe. -
9
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
10
EthosCE
Cadmium
EthosCE is the learning management system healthcare professionals trust to manage the complexities of continuing healthcare education. From maximizing efficiency to enabling you to fully manage your activities, EthosCE simplifies your continuing education (CE) challenges while empowering your learners and maximizing organizational growth. -
11
Morningstar
Morningstar
Explore new opportunities, navigate market volatility, and deliver exceptional client experiences with the power of Morningstar at your fingertips. Maximize client engagement with the gold standard for long-term investment information. Power thoughtful investment analysis and clearly communicate insights using adaptable technology, built with Morningstar investment intelligence. Meet investors’ priorities with purpose-built portfolios and indexes that channel a long-term ethos. At a time when changing consumer demands and modernization of experiences are a part of every business decision, Morningstar can help you deliver personalization at scale. Discover new ambitions for your practice with innovative ways to engage new clients, expand wallet share with existing clients, and maximize lifetime customer value. Leverage Morningstar as your competitive advantage. Build investments, analytics, and a story-telling engine with world-class investment information. -
12
SEC3URE Ethos
IntelliCentrics
A trusted environment is essential to delivering the highest quality of care. Your caregivers and staff need to be decisive when it comes to patient care. And it’s difficult to execute when you don’t have the right information or the right systems to depend on. That’s why we built the SEC3URE Ethos, so you know with certainty that every healthcare professional in your facility is credentialed, compliant, and trusted to support the patient. Because the SEC3URE Ethos builds two-way trust between all stakeholders across the entire continuum of care, patients can trust the doctors they visit, providers can trust the hospitals they work in and hospitals can trust that their reimbursements are safeguarded because they know their practitioners and vendors are compliant. -
13
Inte Q Genesis
Inte Q
Leverage customer data in insightful new ways with Inte Q’s Genesis Customer Engagement Platform. Genesis accepts data as-is and drives intelligent decisioning with unified profiles, segmentation tools, and more. Connect disparate data sources to develop deeper customer insights and improve ROI with a unified view of every customer. Real-time data health dashboards continuously measure data quality and highlight data enhancement opportunities that can boost response rates and elevate personalized messaging. Pre-built connectors offer a fast and cost-effective way to easily integrate and aggregate data from hundreds of sources. Build robust customer profiles from disparate data sources and activate customer segments without relying on your IT resources. Build custom segments on the fly using Segment Builder’s point and click features, no coding required! -
14
Qintel CrossLink
Qintel
When users first open CrossLink they are met with the words “Know More.” This ethos powers CrossLink. How can we help everyone, be it a SOC analyst, an investigator, or an incident responder, tell a better story around their own data? Search results from six synergistic verticals of network and actor-centric data quickly provide key information that can be assembled and shared across an organization with the click of a button. CrossLink was designed to address the deficiencies in the current marketplace by a team of analysts who have decades of hands-on experience investigating a full range of threats. Data verticals include an unparalleled range of actor profiles, communications, historical Internet registration records, IP reputation, digital currency records, and passive DNS telemetry that jump-start investigations into actors and incidents. CrossLink provides users with the ability to create alerts and lightweight management functions via shareable case folders. -
15
Thunderhead ONE Engagement Hub
Thunderhead
ONE is a unifying layer of technology that learns, understands and orchestrates customer conversations and journeys across all interactions and organizational silos. ONE can listen to customer activity across every channel and touchpoint – whether digital, call center or in-store – to build a truly omnichannel view of behavior. Customer-led journeys are the key to delivering personalized experiences and lasting customer engagement. ONE unifies customer journeys across all touchpoints and channels, harnessing intent to drive value with every interaction. Elegant, real-time visualizations provide an instant, unified view of customer journeys. Listening across every customer touchpoint, ONE’s AI-powered analytics provides deep, relevant and timely insights. This allows you to listen more carefully (and understand more clearly) to make better-informed decisions. ONE is built from the ground up as a unifying layer to connect your disparate systems and silos with ease. -
16
Sayint
Sayint
Sayint provides critical action items by capturing and transforming customer conversations into insights. This intelligence can further be used by relevant stakeholders to develop, automate or improve key business functions. Sayint provides critical action items by capturing and transforming customer conversations into insights. This intelligence can further be used by relevant stakeholders to develop, automate or improve key business functions. Sayint helps organizations audit 100% of conversations as opposed to 2-3% which is the industry standard. The platform also alerts relevant teams about potential threats and breaches and helps reduce the risk of penalties. This makes compliance documentation and proofing becomes easy. From capturing key metrics like C-SAT, NPS and CES based on industry benchmarks to showing customer journey reviews from disparate data sources and proactively engaging with relevant services, Sayint takes a holistic approach.Starting Price: $60 per month -
17
EthosData
EthosData Virtual Data Room
Close your M&A, IPO or fundraising deal faster with EthosData. A simple, secure and quick data room service to simplify your transaction. Using our award-winning service of easy-to-use data rooms and experienced teams of professionals, multiple parties can work on a deal’s confidential information. Our virtual data room has been used by 100,000+ user and we have helped to close $900+ billion deal value. You focus on your deal. We'll focus on your documents.Starting Price: $180/month -
18
Bynx
Bynx
We’ve a solid track record in helping fleet, leasing and mobility customers (just like you) to make the most of their vehicle assets. We’ve been doing so since 1989. In addition, Bynx enables you to become more efficient, improve customer service and the customer experience, and make informed business decisions based on data insights. No matter how many markets your company operates in or what type of leasing, fleet, and mobility products and services you provide, Bynx helps streamline the process. With Bynx, you get everything you need in a single solution so it delivers an accurate and reliable source of the truth at any time-efficient processes, definitive information. The whole ethos of Bynx is to make your business more efficient and profitable – whether you operate in one market or multi-nationally. -
19
Enghouse Smart Interaction Recording
Enghouse Networks
Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare. -
20
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
21
ethos
ethos
Ethos is a customer loyalty and engagement platform that enables brands to design, launch, and manage personalized loyalty programs that drive retention and long-term customer relationships. It helps businesses move beyond simple points programs by using advanced data analysis and predictive personalization to tailor rewards, offers, and experiences to each customer’s preferences and shopping behavior. Through a unified environment, brands can build curated incentives, targeted promotions, and member experiences that feel individually crafted, increasing engagement and repeat purchases. It supports multi-language, culture-based localization so global companies can run fully localized loyalty programs without duplicate work or manual translation workflows. Translation-specific AI automatically updates program content across supported cultures when changes are made, reducing operational overhead and accelerating international expansion.Starting Price: $179 per month -
22
OneContact CC
Collab
A 360º contact center solution that combines multiple communication channels: voice, video, e-mail, social media, and chat (WhatsApp, Facebook Messenger, and Bots), all in the same interface. Simple, intuitive, and customizable interface. Includes all channels: voice, E-mail, Whatsapp, Facebook, chatbot, and video. Excellent audio quality, notification mechanisms and chat with supervisors. Monitor agents and teams in real-time. Wallboard views of the call center’s performance. Conjugate the best contact center capabilities with CRM information to deliver exceptional experiences. The CC is synched with your customer’s journey, giving agents the data they need to provide personalized and smooth customer support. OneContact CC integrates seamlessly with the leading CRM providers. Multichannel contact management system, which allows to the creation and maintains a clear view of the profile and interaction history for every client. -
23
Archive-It
Archive-It
Since 2006, Internet Archive’s Archive-it has provided web archiving services to over 800 organizations in over 24 countries, including libraries, cultural memory and research institutions, social impact and community groups, and educational and open knowledge initiatives. Archive-it users have preserved over 40 billion born-digital, web-published records, totaling petabytes of data. Archive-It provides tools, training, and technical support for capturing and preserving dynamic web materials, as well as a platform for partners to share their collections, with multiple search, discovery, and access capabilities. Material archived via Archive-It is stored in not-for-profit data centers independently owned and operated by the Internet Archive, and is available for users to download themselves for additional preservation and sharing. Together, Archive-It users and the Internet Archive are furthering the shared ethos of ensuring perpetual access to diverse collections from the world. -
24
Dataroid
Dataroid
Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience. Collect customer behavioral data across your channels automatically from day 1 – without custom development. See each individual customer interaction under a unified customer profile. Analyze customer paths and journeys with visual dashboards. Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake. Measure real-time engagement metrics for your communication. Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention. -
25
PureSpectrum
PureSpectrum
PureSpectrum offers a complete end-to-end market research and insights platform. Built on the ethos of making researchers’ jobs easier, our customers are always at the forefront of our minds as we continue to push market research technology and data quality standards forward. In today’s fast-paced economy, we know that agile research is paramount to stay on top of rising trends, consumer sentiments, and rapidly evolving markets. The PureSpectrum Marketplace Platform is the industry’s most innovative fielding dashboard, connecting you to a marketplace of integrated panels. Create, launch, and manage surveys anytime in minutes, easily reaching your target markets and audiences. PureSpectrum is proud to have developed the industry’s first and only respondent-level scoring system, PureScore™, creating a new standard of data quality. Empower your market research with better insights using the PureSpectrum Sample Marketplace Platform. -
26
CSG Xponent
CSG
Companies have the data to truly know and understand their customers, but few can extract insights from it. Even fewer can use those insights to personalize experiences in real time. And still fewer—the customer engagement leaders—can scale that real-time personalization across different channels, journeys and lines of business. Take your place among the world’s customer engagement leaders. Leverage your existing data, technology and communication channels to create extraordinary experiences using our unified, cloud engagement platform, CSG Xponent™. Xponent combines a robust customer data platform, industry-leading customer journey orchestration and analytics, and proven omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions that improve business outcomes, quicken time to value and reduce risk. -
27
Aloware
Aloware
Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.Starting Price: $35/month -
28
EVA.ai
EVA.ai
EVA.ai HR Tech Automation Platform successfully optimises enterprise processes by personalising the experiences of Talent, Recruiters and Leaders at scale. The fourth industrial revolution applied to talent acquisition, management & engagement. EVA’s automation-first ethos helps organisations scale by combining exponential technologies with user-driven solutions that reduce waste and frustration across the HCM lifecycle. Drive personalised candidate experience at scale with EVABot – your people’s conversational assistant. Increase hiring teams productivity using ‘outcome-based’ automation, machine learning. Ensure hiring managers make the best decisions based on real-time process visibility. Give your talent acquisition function all the effectiveness tools required to deliver impactful experiences for candidates, HR executives and hiring managers at every touch-point across the hiring funnel. -
29
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
30
Performa Sports
Performa Sports
At Performa Sports we are always learning to improve. This ethos of continual development linked to the highly experienced sports backgrounds of all our team means we understand the coaching process and value the role of the performer. This real life insight means we build performance analysis solutions that really work for coaching and performance improvement. See the range of sports available for Performa Sports and choose your sport to see how it works for live and post-game analysis as well as for coaching and reflective learning. Create the key performance indicators (KPIs) that you want to measure for games, training, scouting and talent ID. Use your live stats as a shortcut to layer more depth and quality of analysis through unlimited KPIs in post-game video analysis.Starting Price: $413.85 per year -
31
1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. -
32
Engagio
Engagio
Deploying a few account-based marketing (ABM) tactics is not the same as building a solid foundation for growth. Engagio helps B2B companies deliver account-based engagement for sales and marketing with the data, sales insights, multi-channel orchestration and full-journey analytics required for sustainable success. Build an ABM foundation with data from across your tech stack. Unify data from across your tech stack to deliver a complete view of accounts and people using our B2B customer data platform (CDP). Show your revenue team exactly where to focus for maximum engagement, pipeline and retention with easy-to-use insights on target accounts and people. -
33
Aceyus
Aceyus
Leverage the power of real-time call center metrics and create a more efficient and effective contact center experience for your customers. Overcome negative customer experiences by uniting your internal and external data sources to gain a full visual of critical KPIs such as customer experience scores. Reduce wasted workforce labor and optimize call routing with real-time call and queue metrics that give a complete view of your call center operations. Use contextual data to predict the next best action of your customers. Prevent poor customer interactions by meeting customers at the appropriate time in the purchase cycle. Improve team performance using flexible dashboards that give your managers the ability to review team insights and filter data down to view individual agent performance. -
34
DGTLsuite
DGTLsuite
The platform where marketing, customer service and digital come together to create happy customers. Consolidate conversations from across your business’ social media profiles and other digital channels, such as e-mail, SMS, website forms, and others. Empower your team to connect with customers, solve service issues, and deliver high-quality customer experiences. Bring your creative teams, agencies, and freelancers together to plan, collaborate, and schedule content for all your social channels. No more e-mails or endless file shares, DGTL Create provides everything you need in one platform. Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the experiences they are having with your business. Experience world-class support and speak directly to our product engineering team.Starting Price: $179 per month -
35
Synaps
Synaps
Synaps provides identity verification solutions from personhood validation to regulated KYC/AML and KYB processes. Identification is a challenging task within the crypto industry. Needs vary from eliminating bots to complying with increasing regulations. Synaps has designed a gradual identification flow for web3 to answer any of your identity and compliance challenges while staying true to the privacy-friendly ethos of the crypto industry. Integration of Anima protocol for instant user identification. In-house legal experts and regulatory-compliant solutions. Trustworthy technology to guarantee data privacy. Benefit from custom identity solutions with the highest pass rates worldwide. Provide your customers with a secure and intuitive onboarding experience on Web3 while complying with market regulations. KYC can help crypto projects detect users' perceived affiliation with money laundering and other malicious activities.Starting Price: $1.90 per verification -
36
Content Guru storm
Content Guru
storm® is Content Guru’s cloud-based Customer Experience (CX) platform designed to deliver seamless, omni-channel customer engagement at scale. It unifies voice, digital, data, and AI-driven experiences into a single, intuitive interface. The platform enables organizations to manage complex customer journeys without complexity or heavy coding. storm® supports high-volume, mission-critical contact centers and is trusted by emergency services worldwide. Modular by design, it allows businesses to select only the CX capabilities they need. Integrated AI, analytics, and data orchestration tools empower agents with real-time insights. storm® helps organizations improve scalability, reliability, and customer satisfaction across every interaction. -
37
Otherlevels
Otherlevels
OtherLevels sports engagement platform is a real-time sport-powered customer engagement platform using game state, live odds and player behavior. OtherLevels intelligent messaging is a complete real-time multi-channel messaging platform powered by data and real-time events. Whether it is live in the moment sports action or the excitement of an increasing lottery jackpot, OtherLevels seamlessly creates personalized customer experiences combining multiple data sources, content libraries and player behavior, to maximize customer connection. Replace generic CRM lifecycle marketing with directly relevant high-impact sports, iGaming and lottery experiences. Data is at the center of all decisions, personalization and real-time messaging. Sophisticated event processing and external data feeds combined with player behavioral data, power and enhance both content creation and messaging delivery. The result, content rich engagement experiences that are super contextually relevant. -
38
SessionM
Mastercard
SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems. -
39
Imagino
Imagino
imagino is a data-first customer engagement platform that combines a modern customer data platform with marketing activation tools to help businesses unify, enrich, and activate their customer data in real time. It offers seamless data collection and integration from multiple sources, minimizing data movement, with high-quality, enriched data showing a full customer 360 view that includes behaviour, preferences, and past interactions. It supports precise audience segmentation with advanced filtering, journey orchestration tools to engineer end-to-end customer experiences, AI-powered personalization across channels, and predictive analytics for measuring and optimizing campaign performance. Options are modular; brands can use either or both of its main components, Elevate CDP (a “zero-copy,” agile, real-time CDP) and Engage Activation (marketing activation with built-in CDP). -
40
Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
41
DataOrb
DataOrb
DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance and higher value. Impact Drive customer satisfaction, empower your agents, and increase revenue from an AI-powered customer engagement hub. Insights Gain better visibility into omnichannel product issues and customer complaints and mitigate hotspots before they impact your business. Data Aggregate every customer interaction from every channel, leaving no data behind. The DataOrb connectors centralize social, contact center, email, and other sources of customer interaction data. -
42
Cultivate
Cultivate
Streamline team collaboration and drive successful outcomes more quickly. Empower your team with letting them design their ideal work week, culture norms, and sharing amongst each other. Optimize your team’s efforts and work week all in one centralized place. Know exactly when to schedule huddles, 1:1’s, focus time, when team members are remote/in-office, or just need a wellness break. At Cultivate, we don’t see data security and privacy as an afterthought or a problem to be solved – it is core to our technology, company ethos, and product user experience. Anonymous benchmarks help managers understand where they are without compromising on privacy. Cultivate only analyzes communication exchanged between a manager and their direct reports. -
43
4Q Marketing Platform
mKonnekt
Our 4Q platform collects, presents, and provides insights to customer data from all your marketing channels on a single dashboard and provides you with actionable insights to raise brand awareness and generate incremental revenues. Integrated marketing approach in line with our A2A Framework™ to raise awareness and increase customer engagement. Manage all your marketing channels from a single dashboard and use data to deliver the right message at the right time. Get an overview of Key Performance Indicators of your offline and online marketing strategies for quick analytics and insights. Assess data from different social media platforms to measure the changes in important metrics over time. Get insights and data to understand customer behavior on your website which helps you to optimize your website for key conversion metrics. Measure the results of individual campaigns in real-time, check where your visitors are coming from, and compare data over time. -
44
SPERO Computer Aided Dispatch (CAD)
Spero Healthcare Innovations
SPERO CAD simplifies complex tasks through its streamlined methodology, providing seamless and often automated access to records information. Detailed data on patrol activity and dispatch operations is effortlessly available to both line-staff and management. Empowering communication professionals, SPERO Computer Aided Dispatch (CAD) and its integrated product suite enable the execution of multiple tasks through a single high-performance system. With three years of dedicated development, SPERO CAD consistently meets the rigorous demands of PSAPs, law enforcement, Fire/EMS personnel, and other public safety professionals. Reflecting the overarching ethos of the SPERO System, our Computer Aided Dispatch is designed for ease of use and swift learning. Embracing an immersive approach, users can quickly grasp the fundamentals of CAD, and our comprehensive training program spans just two days.Starting Price: $500 per user - min 10 users -
45
FoxMetrics
FoxMetrics
FoxMetrics helps you overcome the challenges with siloed systems and products. It captures, stores, and unlocks data generated from the web, mobile, and other sources and drives value from your customer behavioral data.FoxMetrics empowers businesses to collect, enrich, transform, visualize and explore your web visitor activities. Easily report on sessions, users, page views, custom events, and other related metrics. Improve the ROI by measuring, and, identifying your most effective marketing methods and campaigns to maximize conversions and sales across all channels. Your biggest challenge isn’t a lack of data - it’s the inability to quickly draw meaningful and actionable insights from it. FoxMetrics empowers restaurants to collect and analyze data from their website visitors, ordering systems, loyalty platforms, delivery platforms, location/map platforms and more from online and offline. -
46
Bonfire
Bonfire
Bonfire lets you create AI-driven chat agents, trained on your data. It's time you upgrade the way businesses communicate. Built upon your data and meticulously trained for accuracy, these chat agents learn and evolve to be an integral part of your communication channel. They are more than just bots; they represent the ethos of your organization. Easy Integration & No Coding Skills Required Uneasy about codes? Keep your worries aside! With Bonfire’s intuitive design features connect apps of your choice, define use cases and seamlessly embed it into your website - all without writing a single line of code! Interactivity with a Touch of Empathy Chatbots have evolved beyond monotonic transactional interactions. Our highly advanced chat agents bring empathy into computing offering support or guidance as per need. Revitalizing Businesses Don’t let outdated methods dampen upscaling opportunities! Allow our intelligent AI solution tackleStarting Price: $29 per month -
47
Upland Rant & Rave
Upland Software
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications. -
48
Leadflow
Leadflow
Leverage AI to instantly discover the best real estate deals in any market. What we engineered was unique—a tool crafted by local developers to grow our own investing business but tuned to the intricacies of the industry. It resonated immediately, reflecting the collective aspiration for a technology that simplifies, that empowers. Our creation embodied the very ethos of our mission: to help you make more money with less effort. This mantra has been our guiding star for nearly two decades. Realeflow didn't just enter the market—we pioneered it. From a web-based CRM to an intuitive online repair estimator, from data-driven marketing to AI-scored leads, our innovations have laid the groundwork for the industry's technological evolution. Our users have stood at the vanguard, generating more leads, securing more profits, and closing more deals than any other technology counterpart.Starting Price: $42 per month -
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Samespace
Samespace
Our comprehensive Contact Center Platform will double your CRM’s productivity and enhance your customer experience. Double your productivity by allowing teams to handle twice as many calls while automatically logging call activity. Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board. From virtual agents to routing, analytics to speech recognition and synthesis, our AI makes your workflows smarter and easier. Get the integrations, conversation tools, and insights your Contact Centers need to enhance your customer experience. Samespace Contact Center manages and improves your agents’ conversations with prospects and customers. From phone calls to chatbots to social media posts and beyond, you get more efficient, effective engagement every time.Starting Price: $25 per user per month -
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Webex Contact Center
Cisco
Deliver the best customer experiences, every time. Drive better engagement between your business and customers with Webex Contact Center, our flexible, innovative cloud contact center solution. A rich experience for your customers, a profitable experience for you. Data-driven artificial intelligence capabilities help your agents deliver the most personalized customer experiences, every time. Drive deeper customer engagement that improves sales conversions, revenue, retention, customer satisfaction scores, and first contact resolution. Integrated collaboration tools let agents work together to improve the customer experience and optimize the outcomes from every interaction. Intelligently distribute calls across agents in multiple or remote sites with routing based on skills, capacity, load balance and agent availability. Sophisticated distribution of call queues, including overflow queues based on skill set, group cascading, and more.
