Audience
Companies of all sizes and enterprises in need of a solution to manage their mails
About eGain Mail
eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
eGain
Founded: 1997
United States
www.egain.com/products/email-management-software/
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Product Details
Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
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eGain Mail Frequently Asked Questions
eGain Mail Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Spam Blocker
Whitelisting / Blacklisting
Email Deletion
Email Discovery
Email Recall
Signature Management