citizenserve Reviews in 2026

Audience

Governments and cities seeking a solution to manage their permits and inspections

About citizenserve

The way you do business is changing. The ability to work virtually with your citizens, business owners and contractors is critical. Learn how citizenserve can help you. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors at a distance. Streamline and simplify application, review, resubmittal, public notification and hearing processes. Automatically accept and route online citizen requests to the appropriate department or person. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors.

Other Popular Alternatives & Related Software

Accela

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

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Edmunds Permitting and Enforcement

Edmunds Permitting and Enforcement Solution enables users to efficiently upkeep your jurisdiction’s codes. Engineered for inspectors, contractors, and citizens alike, they will have access to a digitally connected interface that allows for enhanced performance and communication. Establish and store any permit, ordinance, or violation type within the system without limitations. Each permit or violation can be customized and automatically generated along with providing document attachments to store and track parcel history. Integrates with all other Edmunds modules such as finance, tax, utility, online payments, parcel data, and more. This module also allows for mapping integration with Google and other GIS applications. Store, schedule, and manage all inspector information via a user-friendly interface. The mobile app and self-service portal make it easy to schedule and update inspections on the go.

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ClearForms

ClearForms (formerly CityGrows) is online permitting and licensing software for local governments. ClearGov acquired CityGrows and has rebranded the same great technology as ClearForms. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for any internal or external workflows that are customized for your local needs. Our cloud-based software tools are ethically designed for government: they’re user-friendly and help increase compliance and reduce time wasted on paper forms and email.

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CityView Suite

CityView offers comprehensive out-of-the-box software for community development and municipal land management. From land use planning to permitting, code enforcement and licensing, CityView facilitates a paperless process that shortens permit and case turnaround, eliminates redundant work, and increases productivity. CityView offers a full suite of software for development, code enforcement, licensing & other regulatory services. Comprehensive permitting, inspections, reviews and approvals combined with online processing and payments from citizens and contractors reduce time, cost and errors, and engage your constituents. Streamline and automate your permit approval and issuance process. Remove paper from the plan review process & save your contractors time and money.

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Pricing

Starting Price:

$900.00/year/user

Free Trial:

Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

Platforms Supported

Cloud

Training

Live Online

Support

Phone Support

Online

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