Audience

Companies of all sizes that want a live chat, chatbot, and sales lead routing solution

About ZoomInfo Chat

Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else.

Integrations

Ratings/Reviews

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Company Information

ZoomInfo
Founded: 2007
United States
www.zoominfo.com/products/chat

Videos and Screen Captures

ZoomInfo Chat Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

ZoomInfo Chat Frequently Asked Questions

Q: What kinds of users and organization types does ZoomInfo Chat work with?
Q: What languages does ZoomInfo Chat support in their product?
Q: What kind of support options does ZoomInfo Chat offer?
Q: What other applications or services does ZoomInfo Chat integrate with?
Q: What type of training does ZoomInfo Chat provide?

ZoomInfo Chat Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Multi-Channel Communication
Video Chat
Chatbot
Mobile Messaging
Product Recommendations
Lead Distribution
Group Messaging
Email Automation
Lead Qualification
Human Handover

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding