Audience
Companies wanting a solution to manage their local listing end-to-end
About Zoho Publish
Craft your brand's profile with essential information about where your brick-and-mortar location is, how your space looks, your contact details, operational hours, accepted modes of payment, and more. Monitor and respond to incoming ratings and reviews of your business on multiple sites from a single interface to identify issues quickly and build a stellar reputation. Learn how customers found your business, what search terms helped them find you, and what actions they performed on your business profile after spotting you, so you can optimize your listing to drive better visibility.
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Dominate the Local Pack
-Identify duplicates and spam in Google Business Profiles
-Publish updates across your listings
-List all your business locations in one place
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Save time by publishing from one platform
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the NALA
A simple way to manage your listings and reputation online. Placement on top online directories help customers find you quickly! One dashboard to monitor and request reviews.
One of the most effective methods of building your online reputation is to control the narrative after you service your customer and through inclusion in the most influential online directories. Having a finger on the pulse of your business' online presence is impossible without the NALA's comprehensive reputation and directory management dashboard.
Tools to monitor, manage and respond to your online reviews and interactions from one easy to use dashboard. Notifications for when your business listings require action, when duplicates are found or additional synced platforms. Track and monitor keyword and keyphrase performance. Easy to read reporting sent to you monthly.
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Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.
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Integrations
No integrations listed.
Company Information
Zoho
Founded: 1996
India
www.zoho.com/publish/
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