Alternatives to Zipchat
Compare Zipchat alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Zipchat in 2026. Compare features, ratings, user reviews, pricing, and more from Zipchat competitors and alternatives in order to make an informed decision for your business.
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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.Starting Price: $0/month -
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Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
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Qualified
Qualified.com
Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals. Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.Starting Price: $3,000 -
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Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
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LiveChat
LiveChat Software
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.Starting Price: $16.00 per agent per month -
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User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →Starting Price: $249.00/month -
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Drift
Salesloft
Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster. -
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Pandabot
Sidepanda
Empower your online business with Pandabot, the AI-powered Sales Assistant that enhances customer engagement and effortlessly resolves support queries. Drive conversions, deliver exceptional experiences, and build customer loyalty like never before. Looking to revolutionize your online store's customer experience? Our AI-powered digital Sales Assistant, Pandabot is here to transform how you connect with your customers and drive conversions like never before. * Available 24/7 support bot and real-time support * Syncs with products to give customized recommendations * Customize the chat widget to match your store themeStarting Price: $19 -
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Wizybot
Wizybot
Wizybot is an AI-powered customer service and sales chatbot tailored for ecommerce stores (especially Shopify) with the goal of automating support, increasing conversions, and unifying messaging across channels. Its key capabilities include human-like automated responses (via ChatGPT), ready-to-use chatbots for sales and support, product recommendations, order tracking & updates, handling cart abandonment, proactive outreach messages, and integration with social media platforms like WhatsApp, Instagram, Facebook, etc. It supports multiple languages (95+), responds 24/7, gives personalized tone/style options, and allows visual & audio media (image/audio recognition in some contexts).Starting Price: $49.99 per month -
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SmartBot
BestChat
SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service. -
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VanChat
VanChat
VanChat is an AI shopping assistant for Shopify stores, utilizing advanced models like GPT-4o and Claude3. It offers proactive sales support, personalized customer service, and drives revenue growth for e-commerce. With self-learning capabilities, VanChat streamlines workflows and optimizes store operations. By reading text, images, and other data on the Shopify website, it can automatically extract product information, return and exchange policies, shopping policies, and more, all without human intervention. Like a real salesperson, VanChat understands each product's details, such as specifications, features, prices, usage scenarios, and more. It can recommend suitable products and provide professional suggestions to customers. VanChat's dashboard provides comprehensive statistics on sales contributions, including insights and revenue composition. Users can measure VanChat's impact with daily reports on revenue, orders, and cart additions.Starting Price: $39 per month -
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Chatty
Avada
Chatty is an AI-first chat platform built for ecommerce brands looking to drive sales while automating support. Unlike basic chat apps, it learns your products, prices, and policies overnight and never forgets them. By analyzing browsing behavior and purchase history, Chatty understands customer intent and provides tailored product suggestions. It also seizes upsell opportunities in real time, boosting order values and conversions. With 24/7 availability, it ensures customers get answers and purchases continue even when staff are offline. Trusted by over 50,000 Shopify stores, Chatty delivers measurable results with high sales conversion and resolution rates.Starting Price: $19.99 per month -
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hello24
Hello24.ai
Sell on WhatsApp using our commerce, marketing & chatbot suite. Engage your customers on their preferred channel! Power your business with our conversational commerce suite today. Now Sell on WhatsApp. We help companies build strong customer relationships through WhatsApp – the world’s most popular messaging app. “Carry-out” your ordering, delivery, and checkout processes over WhatsApp with hello24’s cutting-edge ecommerce WhatsApp chatbot Deploy marketing campaigns in seconds. Upload customer data bases and set up your campaigns with a couple of clicks. Our conversational AI platform provides answers to your most frequently asked questions.Starting Price: $15 per month -
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ShoppingBotAI
ShoppingBotAI
Personalized AI chatbots answer human-like instant responses. Integrate with your website in minutes. Create a chatbot personalized to your content with just a few clicks. Create chatbots and customize their appearance. Train chatbots on your website content. ShoppingBotAI is an AI shopping assistant for ecommerce merchants. You can effortlessly set up a chatbot that guides shoppers in their decisions and boosts sales. Your data is kept confidential and is protected by strong security measures, including encryption and firewalls. You can sign up for a free trial until you consume all your credits. ShoppingBotAI supports a range of languages, providing a seamless multilingual experience and effective communication with shoppers. Unlock the power of ShoppingBotAI, your personalized chatbot, trained your website data, that answers visitors' questions anytime. Boost customers' satisfaction, and turn them into brand advocates. -
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Octocom
Octocom
Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction. Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans. Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store. Engage customers with personalized messages that get triggered by specific actions, such as add to cart, product page visits, cart abandonment, or order completion. Our bots aren't limited to a web-based chat interface. They can be deployed on any channel, including WhatsApp, Instagram, and more.Starting Price: $50 per month -
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AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
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Alhena
Alhena.ai
Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.Starting Price: $199/month -
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ChatWILL
CWILL
ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.Starting Price: Free -
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Chat360
Chat360
At Chat360, we’re transforming customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, delivering a seamless experience across all touchpoints. Our platform ensures that businesses can effortlessly connect with customers on WhatsApp, Facebook Messenger, Instagram, and websites, creating a unified approach that enhances satisfaction and loyalty. Our powerful AI and natural language processing capabilities allow for personalized interactions while automating routine queries, freeing up your team to focus on more complex tasks. With seamless integration into CRM systems, payment gateways, and e-commerce platforms, Chat360 centralizes data and streamlines operations. Additionally, our platform offers versatile multilingual support, enabling businesses to break language barriers and provide localized customer experiences globally. -
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DaveAI
DaveAI
DaveAI is a Conversational Experience Cloud designed to help enterprises create personalized and engaging customer journeys using artificial intelligence. The platform combines conversational AI, lifelike avatars, and immersive visualizations to deliver interactive digital experiences across multiple channels. It enables businesses to deploy AI agents that assist with guided selling, product discovery, lead capture, and customer engagement. DaveAI integrates technologies such as natural language processing, speech recognition, and real-time personalization to create intelligent conversations with users. Its multi-dimensional affinity engine analyzes customer behavior and product attributes to predict the most relevant recommendations. The platform can be deployed across web platforms, kiosks, messaging apps like WhatsApp, and other digital touchpoints. -
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LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
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QuickCEP
QuickCEP
QuickCEP: Your All-in-One Customer Engagement Hub. Tired of juggling multiple communication channels and struggling to provide exceptional customer service? Look no further than QuickCEP, your ultimate solution for streamlining customer interactions and boosting sales. Key Features: Unified Inbox: Manage all customer conversations (live chat, social media messages, email, SMS) in a single dashboard. AI Chatbots: Provide automated 24/7 support and personalized recommendations. Marketing Automation: Create targeted campaigns, send personalized emails, and engage customers with timely notifications. Customer Segmentation: Group customers based on demographics, behavior, and other criteria for targeted marketing. Analytics and Reporting: Gain valuable insights into your customers' behavior and measure performance. Join countless businesses that have already transformed their customer interactions and achieved remarkable results.Starting Price: $0/month/user -
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Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
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Jumper.ai
Jumper.ai
Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.Starting Price: $0 -
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CHATTERgo
CHATTERgo
CHATTERgo is a transformative AI conversational solution aimed at enhancing the shopping experience on your store. Unlike traditional e-commerce in-site search that relies on exact keyword matches, CHATTERgo leverages ChatGPT and vector-based search technologies to find most relevant product data and content. CHATTERgo can also handle both customer service related requests such as order fulfilment status, making CHATTERgo your 24/7 store concierge. CHATTERgo currently supports Shopify (available at Shopify App Store) and Adobe Commerce (Magento).Starting Price: Free -
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Manychat
Manychat
Manychat is a leading chat marketing platform that helps businesses and content creators automate and scale conversations across Instagram, Facebook Messenger, WhatsApp, and SMS. Built with an intuitive drag-and-drop interface, Manychat makes it easy to design powerful messaging flows without coding, whether you're running an online store, managing a service-based business, or growing an audience as a creator. Manychat stands out for its deep integrations with Shopify, Stripe, Zapier, and other essential tools, allowing users to drive sales, answer customer questions, and deliver personalized experiences at scale. It’s especially popular among content creators who use it to engage fans, deliver exclusive content, and monetize their audience through automated DMs and interactive campaigns. Whether you're running a small business or building a personal brand, Manychat gives you the tools to create meaningful, automated interactions that convert.Starting Price: Free -
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LINK Mobility
LINK Mobility
LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.Starting Price: 299 -
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Brambles.ai
Brambles.ai
Brambles.ai is an AI-powered conversational commerce platform that transforms how content sites, publishers, and online properties monetize by turning passive content into an interactive shopping experience that recommends relevant products in context rather than relying on traditional ads or static affiliate links. Its AI analyzes page content, user behavior, and semantic themes to surface tailored product recommendations and shopping suggestions through a lightweight chat-style widget or embedded UI that feels natural to readers and enhances engagement without slowing down pages. Brambles.ai’s platform automates affiliate commerce workflows, generating relevant product matches from major retailers, learning and optimizing over time, and supporting features like customizable UI branding, multilingual support, real-time affiliate tracking, and direct payout integration (e.g., Stripe) for commission revenue. -
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Flow.ai
Flow.ai
Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.Starting Price: $19.00/month -
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Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
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Botsify
Botsify
Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.Starting Price: $49 per month -
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Answer Ai
Answer Ai
Ai Chat : Answer Ai responds to support and product questions instantly. Powering your Shopify business to convert more new customers and retain more of your existing ones. Your store orders are automatically connected, enabling Answer AI’s chat assistant to respond to customer enquiries effortlessly. It’s guaranteed to ease your team’s customer support burden – and if you don’t reach your support reduction targets, we’ll give you app credit. - Save time and money, whatever your business size or type - Built to take on virtually any aspect of the customer journey - Easy set up, with onboarding support from our team - Rich responses based on your product catalogue to convert more customersStarting Price: $19/month -
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Watermelon
Watermelon
Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.Starting Price: €19 per month -
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Rep AI
Rep
Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.Starting Price: $79 per month -
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Voicy.ai
Voicy.ai
Driving the next generation customer engagement. Intelligent conversational interfaces can drive commerce and improve customer satisfaction. Businesses can realize higher revenues and lower customer engagement costs. Timely conversations with prospects improves conversions and revenue opportunities. Intelligent dialogs based on physical and personal contexts reduces churn and improves customer life time value. A turn-key solution that integrates with POS and booking systems reduces costs. Drives commerce with customers across multiple channels (SMS/ Facebook Messenger/ Voice assistants). We design, build and support conversational interfaces and artificially intelligent chatbots for offline businesses worldwide. Get more customers, personalization at scale, simplicity cuts costs. Power the next generation customer engagement for offline commerce businesses by leveraging cutting edge technologies in artificial intelligence, natural language understanding, etc. -
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Charles
Charles
We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks. -
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Frontnow Advisor
Frontnow
Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements. -
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Zowie
Zowie
Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences. -
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SalesGPT
Saara
SalesGPT is a ChatGPT-powered sales rep for online brands that helps them increase sales, boost conversions and lower cart abandonment. Here's how SalesGPT can help eCommerce businesses increase sales: 1. Engages shoppers and handles all their queries with precision 2. Goes beyond product descriptions, gathering data from multiple sources to provide accurate answers. 3. Suggests relevant upsell and cross-sell products, boosting your AOV. 4. Uses powerful persuasion skills to increase sales and reduce cart abandonment. 5. Collects valuable insights for your sales and marketing activities. -
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Dialecto
Dialecto
Dialecto offers a conversational commerce suite for eCommerces that deeply integrates messaging apps with eCommerce platforms, enabling businesses to convert more chats into sales, with less work. eCommerce managers and owners can manage customer interactions from a single inbox, accessing products and order history in real time in one click, create tickets and quick responses for better, faster and scalable support, and automate marketing campaigns for higher conversion rates. Our key features: Unified inbox for multiple messaging channels deeply integrated to the eCommerce so you can access products and order history in real time in one click, transcript audios, create tickets and quick responses for better, faster and scalable support, automated cart recovery, birthday, thank you for your purchase messages, personalized customer interactions, deep conversational analytics for sales and support insights using AI, and seamless integration with eCommerce platforms. -
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Browsebuddy
Browsebuddy
Supercharge your customer shopping experience with Browsebuddy. Empower your store with our AI shopping assistant, where smart selling meets instant support. It understands your catalog to enhance shopping experiences and provides immediate help, boosting sales and customer satisfaction effortlessly. Simplify your customer's path to purchase with our AI shopping assistant's chat-to-checkout feature. It smartly navigates through your product catalog, offering comparisons and insights, leading customers from initial interest to final transaction. Recreate the in-store shopping experience with our AI-powered shopping assistant. Acting as a digital sales associate, it offers personalized guidance and product recommendations, making online shopping as interactive and customer-friendly as a visit to your favorite store. Using advanced analytics, our AI shopping assistant dives deep into customer behavior and preferences to suggest the perfect products.Starting Price: $0.01 per 1000 tokens -
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HelpForShopping
HelpForShopping
HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing customer satisfaction. With features that increase conversion rates, build loyalty, and offer quick support, HelpForShopping is ideal for businesses looking to optimize their online customer experience. Why Choose HelpForShopping’s Live Chat Widget? -Increase Conversion Rates HelpForShopping’s live chat widget enables agents to engage directly with visitors, making it easy to convert browsing into purchases with real-time product recommendations and quick answers to customer inquiries. -Reduce Product Returns By providing detailed information and personalized advice at the time of purchase, HelpForShopping helps customers make informed choices, reducing the rate of product returns. HelpForShopping, backed by the European Union, empowers businesses to optimize e-commerce.Starting Price: $19.99 per month -
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ConversionBox
ConversionBox
ConversionBox is an AI-powered shopping experience platform that helps ecommerce brands turn product questions, search friction, and browsing confusion into seamless, high-intent conversions. It delivers a guided, conversational shopping flow where customers ask for what they want—and instantly receive curated, personalized recommendations. With commerce-trained AI, the platform understands product context, shopper intent, pricing preferences, compatibility, and style attributes far more accurately than generic search tools. ConversionBox connects search, filters, recommendations, and personalization into one continuous journey that feels effortless for shoppers and revenue-driving for retailers. Its flat, transparent pricing and fast 30-minute integration make it simple for teams to adopt and scale. As a result, brands see higher engagement, bigger carts, and dramatically faster time to value across Shopify, Magento, WooCommerce, BigCommerce, and custom stores.Starting Price: $49/month -
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Paloma
Paloma
Paloma helps eCommerce businesses sell directly to customers in Facebook and Instagram Messenger, with automated personal shopping conversations. Get started with a template to help customers find the right product, or learn about how your product will work for them. Monitor your leads, sales, conversation funnel, click breakdowns, and behavioral insights to better understand how, and what, to sell to your audience. At Paloma, we're motivated by the new wave of online commerce, happening in the modern-day lemonade stand. Today's online seller is talking directly to their customers, which sells better then a website ever could. But is challenging to manage without the infrastructure that eCommerce websites provide. Square sellers of all types can connect their storefront with Paloma to create personalized shopping experiences for their messaging channels, where they can learn about their customers, direct them to the best products, and help them seamlessly checkout. -
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Mercury
Mercury
Effective self-service and faster responses to your customers' questions, around the clock, lead to measurable improvements in your customer satisfaction. Dramatically increase your conversion rate with personalized product advice, suggestions, and purchase decision simplification. Automate your service effectively and have requests resolved before they become tickets. This significantly reduces the workload of your service team. Mercury's unique dialog technology enables an unmatched level of context, personalization, and intelligent dialog. This pays off for you by enabling more complex use cases and noticeably better UX. The active learning behavior combines two decisive advantages: It increases dialog robustness and guides your customers to the goal even with difficult questions, while leading to independent improvement of language comprehension.Starting Price: €500 per month -
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Chatbiz
Chatbiz
All in one platform for your business messaging automation. Triple your sales with instant response available 24/7! We provide a dedicated service for your customer service management platform and make sure that your business scale and grow. Chatbiz is a startup with a focus on the development of business messaging technology that has been trusted by local, national, and international companies with a wide range of industry from BFSI, FMCG, retail, transportation, automobiles, and others. We're working to empower businesses in Indonesia with social and cultural values in mind. We believe that to take Indonesian businesses to the next level, we need to embrace and empower the proven method of commerce in Indonesia: social commerce through conversations. We're working to help millions of businesses by powering conversational commerce, with social culture in mind. -
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LTV.ai
LTV.ai
LTV.ai is an AI-powered marketing platform designed to enhance customer engagement and increase sales for ecommerce brands through hyper-personalized email and SMS campaigns. By analyzing customer data such as location, purchase history, feedback, and purchasing habits, LTV.ai enables businesses to deliver individualized messaging that resonates with each customer. Key features include 1-to-1 contextualized personalization, personalized product recommendations, proactive AI-driven segmentation, self-optimizing coupon usage, AI-powered replies and conversations, and proactive feedback gathering. These capabilities aim to increase repeat purchase rates, boost revenue per send, and elevate owned channel sales. Our AI leverages existing segments and customer interactions to proactively identify new segments, allowing for a deeper understanding of your customer base. We ensure that your customers get the perfect product, at the perfect time, with personalized reasoning. -
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Confer With
Confer With
Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you. -
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Sinch Engage
Sinch
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.Starting Price: 499€ per month
