Audience
Organizations looking for an advanced platform to analyze and manage their communication channels
About Yandex SpeechSense
A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of their actions. Implement a speech analysis system to leverage the capabilities of several of our ML services simultaneously. Develop a support service chatbot, get aggregated results based on accumulated data from chats, and in-call behavior of customers and operators. Create a space in your organization, start a new project in it, and set up a connection. Then integrate your telephony and CRM system with Yandex SpeechSense and start loading all conversations.
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Pricing
Starting Price:
$0.00008 per unit
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Yandex
Founded: 1997
Russia
cloud.yandex.com/en/services/speechsense
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