Audience

Companies searching for a cloud telephony service

About YOCC

YOCC can add multiple extensions to your Cloud telephony solution India for all your locations, departments and employees and your mobile office is ready for business. You can choose an easy to remember Toll free or Non-Toll free virtual number or even choose to continue your existing number. Greet and serve customers in the language of their choice with top of the line multi lingual cloud contact centre. Think Global But Act Local! YOCC multi-level IVR Solution helps smartly streamline all strategic business units on single hosted number. YOCC enables live as well as recorded Call monitoring to listen to any or every call between agents and customers and ensure high customer service standards. View comprehensive call analytics, agent specific call reports and more using the YOCC web interface and mobile app to get insightful inputs on inbound calls.

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Integrations

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Company Information

Bigv.in
India
www.bigv.in/

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YOCC Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Online

YOCC Frequently Asked Questions

Q: What kinds of users and organization types does YOCC work with?
Q: What languages does YOCC support in their product?
Q: What kind of support options does YOCC offer?

YOCC Product Features

IVR

Call Center
Call Recording
Call Logging
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail