XRM Integrations

A lot of factors contribute to margin compression, some beyond your dealership’s control. But you can fight back by tackling inefficiencies that make matters worse. Compliance slip-ups can be costly to your dealership's bottom line and reputation. But it's tough to keep up with ever-changing regulations. Long wait times cause customer frustration and ultimately impact profits. The longer it takes to work a deal, the less time you have to take on new customers. You can’t run a modern dealership without modern streamlined solutions. Integrations are great, but finding ways to integrate without overpaying for integration fees is the dream. Run your dealership the way you want with the most flexible, easiest-to-use DMS solution. Submit contracts digitally to your lender and provide shoppers with a convenient signing experience, in the dealership or remotely. Use our full-spectrum solutions to drive efficiency, profitability, and better relationships with dealers.

Pam is an AI voice and customer experience platform tailored for car dealerships that handles inbound and outbound calls 24/7 to book appointments, answer general questions, qualify sales leads, and follow up, freeing staff from routine call handling. It functions as a “live receptionist” by responding to everyday inquiries (e.g., hours, location), doing intelligent routing or warm transfers, and integrating with dealer systems to log conversations. Pam’s AI scheduler lets it book service appointments in real time based on shop availability, map customer issues to proper operation codes, and send confirmation texts to reduce no-shows. On the sales side, Pam can share vehicle inventory, respond to features/option queries, and schedule test drives directly from leads. The platform surface (Pam Console) provides visibility into unresolved calls, drop-offs, alerts, text logs, and revenue analytics from sales and service.

RouteOne's industry-leading software connects dealerships with finance sources and aftermarket providers to sell vehicles faster and more efficiently. RouteOne's flexible and secure platform enables our dealers to engineer the robust, high-value, and modern F&I experience that today's consumers prefer. RouteOne dealers can experience simplified software that executes the credit process for you. Use our tools and solutions engineered to work as a connection hub to financial partners to get the credit approvals you need, so you can spend more time selling. Grow aftermarket sales and elevate customer experiences the way you want to with RouteOne Menu Powered by MaximTrak. Experience the benefits of interactive menu software that integrates seamlessly with your unique F&I process, whether it’s in-store or online. Dealer can get contracts completed correctly the first time and receive funding faster with RouteOne eContracting.