XCastLabs Verified User Reviews

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  • Bella G.
    Human Resource Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Why XCastLabs Is The Best "

    Posted 2022-08-06

    Pros: We have been using XCastLabs for sometime now and it offers us great features as a VoIP phone, Business Phone Systems and also works well as a call center.
    It's affordable despite being resourceful.
    The platform is easy to use.

    Cons: Well, I can't thinking of any problems with XCastLabs as it meets all our communication needs.

    Overall: Overall XCastLabs has been a great software for business communication and more so as a VoIP and Business Phone Systems. It's many features makes it Irresistible for business use.

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  • Betwel N.
    Marketing Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My Experience With XCastLabs"

    Posted 2022-08-06

    Pros: XCastLabs is more than just a VoIP software.
    It makes communication easy with great features such as audio and video conferencing.
    It also makes file sharing easy besides being a great tool for messaging.

    Cons: Everyone about XCastLabs has been great and I can barely list any cons.

    Overall: Having used XCastLabs for a long time, I can say it's what every business needs. It comes with great features and simplifies all business communication. It also serves as a collaboration software.

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  • Audrey G.
    Senior Accountant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Tool For Business VoIP Needs "

    Posted 2022-08-06

    Pros: I have used XCastLabs for a long time and I like it's capabilities when it comes to handling business communication.
    I like that its simple yet it houses lot's of features
    Integration with other tools such as Microsoft is easy.

    Cons: For the time I have used XCastLabs, I haven't encountered major challenges worth mentioning.

    Overall: When it comes to handling and managing business communications, XCastLabs offers more than just the basic VoIP features. It's affordable, easy to use and is scalable too.

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  • Anne W.
    Customer Service Representative
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Powerful VoIP Software For Business "

    Posted 2022-08-06

    Pros: I like that XCastLabs is not only affordable but also offers amazing features.
    Supports many calls which is a plus for a business.
    It's high speed and very effective.

    Cons: I haven't experienced any issues with XCastLabs. It has worked as expected.

    Overall: I have had a positive experience using XCastLabs. It's affordable and gets the job done. Since it has worked well, I recommend it to other businesses.

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  • Jessica C.
    Information Technology Support Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Modern and affordable telephony solution"

    Edited 2022-08-07

    Pros: It has an easy to use administration console. The call and voicemail quality is definitely very remarkable. It is easy to transfer any call to my co-workers. It gives us the opportunity to choose phone numbers from most cities in the United States.

    Cons: Nothing to dislike about the telephony services, they are certainly very comprehensive.

    Overall: This powerful solution has the features that a modern VoIP system should have. Also, it is a guarantee of security and efficiency.

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  • David S.
    Marketing Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Flexible and varied solution "

    Posted 2022-08-05

    Pros: It has an excellent online control panel. I really like the fact that conferences can be held up to 3 ways. As for its call features, they are very varied and secure, it allows recording, transferring and automatic return.

    Cons: Although it is a very complete solution. The setup time is a bit long.

    Overall: It offers high quality communications services at a truly competitive price and with features that suit our needs.

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  • Melanie H.
    Software Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Offers versatility and good performance in Unified Communications"

    Posted 2022-08-05

    Pros: Provides a set of attractive and useful features such as call monitoring, unlimited extension dialing, message waiting indicator, among others. Integrates very well with Microsoft-based equipment.

    Cons: I have no negative aspects to mention, they are very complete and robust services.

    Overall: Provides a robust set of telecommunications solutions and services with excellent performance and a wide variety of telephony technology options.

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  • A XCastLabs User
    Technical Writer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A robust VOIP solution"

    Posted 2022-08-03

    Pros: - Hosted PBX solutions were very useful.
    - Small set of features but great provisioning
    - Detailed solution

    Cons: - Settings need to be set and updated manually, it takes up a lot of time and resources.
    - No export features
    - No backup

    Overall: If your business can make do with the current set of features, definitely give this a try. Pricing is definitely better than its competitors.

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  • A XCastLabs User
    Accountant
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "the best of all time"

    Posted 2022-08-03

    Pros: That attend thousands of calls per second with the speed that we all want without delays thousands of companies have certified it for years that they are the best.

    Cons: I did not find anything bad to limit about you for me you are the best.

    Overall: The best experience that can be demanded, thanks really, they are the best at what they do, I recommend them 100%.

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