Audience

SaaS, educational institutions, healthcare, real estate

About Worktual

Powerful AI Chatbot, Contact Centre & Free Live Chat for improved Business communication, Team collaboration, & optimized customer support + experience.

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Pricing

Starting Price:
£7
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Worktual offers API access
See Integrations

Ratings/Reviews - 4 User Reviews

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5
More Reviews Write a Review

Company Information

Worktual
Founded: 2020
London, United Kingdom
worktual.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

Worktual Frequently Asked Questions

Q: What kinds of users and organization types does Worktual work with?
Q: What languages does Worktual support in their product?
Q: What kind of support options does Worktual offer?
Q: What other applications or services does Worktual integrate with?
Q: Does Worktual have an API?
Q: Does Worktual have a mobile app?
Q: What type of training does Worktual provide?
Q: Does Worktual offer a free trial?
Q: How much does Worktual cost?

Worktual Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

Worktual Verified User Reviews

Write a Review
  • A Worktual User
    Marketing executive
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A neat setup that gets things done faster"

    Posted 2025-06-08

    Pros: Tasks move quickly thanks to the tidy layout. There’s no wasted time hunting for features. There's almost no learning curve and I mostly work on muscle memory. It's that easy.

    Cons: Some features could use more flexibility to better support different workflows.

    Overall: The structure and clarity in Worktual's design speed up daily work. With a few refinements, the experience could become even more tailored and efficient.

    Read More...
  • A Worktual User
    Designer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to get started, even better once you settle in"

    Edited 2025-06-07

    Pros: The team got the hang of it quite quickly. Everything is within reach, so there's no time wasted looking for tools or features.

    Cons: Worktual delivers robust features, but the pricing leans towards the premium side.

    Overall: Worktual makes onboarding smooth and efficient, perfect for teams looking to hit the ground running. While the price may feel steep, the time saved and usability often balance it out

    Read More...
  • A Worktual User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Integrations work like a charm"

    Posted 2025-06-07

    Pros: Connecting with CRMs, e-commerce platforms, accounting tools, payment gateways, and calendars is straightforward and reliable.

    Cons: Some updates lead to small issues, but the support team addresses them swiftly.

    Overall: Worktual fits well within existing systems, removing manual work and boosting productivity. Minor glitches are quickly resolved, keeping things running smoothly.

    Read More...
  • Sam A.
    Marketing Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Transforming Customer Support with Worktual’s AI Platform"

    Posted 2025-05-29

    Pros: Easy-to-use AI chatbot and contact center solutions

    Seamless omnichannel/multichannel support

    Scalable for small to enterprise-level businesses

    Excellent integration with existing tools

    Quick deployment and real-time analytics

    Cons: Advanced features may require onboarding assistance
    Limited offline support options

    Overall: We've been using Worktual's AI-powered chatbot and contact center solutions for a few months now, and the difference is incredible. The platform is intuitive, supports multichannel communication, and offers deep personalization for customer interactions. Our team has significantly reduced response times and improved customer satisfaction scores. The scalability of the platform makes it ideal for growing businesses like ours. While a bit of initial training was needed, the overall experience has been smooth and reliable. Highly recommended for companies aiming to automate and enhance their customer engagement.

    Read More...
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