Workspace 365 Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Microsoft 365 for Individuals is a complete productivity suite that combines powerful applications, secure cloud storage, and AI-driven tools to help users achieve more in their daily lives. It integrates popular apps like Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive, all enhanced with Copilot—Microsoft’s intelligent AI companion. The platform enables seamless collaboration, creativity, and organization across devices, including PC, Mac, iPhone, iPad, and Android. With Microsoft Designer, users can create stunning visuals, while Clipchamp adds professional-grade video editing capabilities. Built-in Microsoft Defender provides advanced security for personal data and devices. Microsoft 365 empowers individuals to imagine, create, and accomplish with greater efficiency and confidence.

Viva Engage is a social app for digital communities, conversations, and self-expression tools that builds on the existing capabilities of the Communities app for Teams and Microsoft 365 to connect employees and empower everybody to contribute and express themselves by meeting people where they are in Microsoft Teams and Microsoft 365. And as an integral part of the Microsoft Viva suite, Viva Engage contributes to Viva Connections and Viva Topics and over time will extend community, conversation, and knowledge experiences into other areas of Viva. For leaders, Viva Engage is a place to share news and strategy, model culture, speak with employees, and weigh in on conversations. Features like virtual events, pinned conversations, and announcements with notifications across Teams, Outlook, and Viva Connections. For employees, Viva Engage enables people to build communities and professional networks, share their work and perspective, and find answers to their questions.

Microsoft SharePoint is a secure, enterprise-grade collaboration and content management platform that connects teams, information, and workflows. With AI-powered Copilot and SharePoint agents, users can instantly generate pages, summarize content, and surface insights from within their sites. It enables seamless document management, version control, and real-time collaboration—both inside and outside your organization. Customizable templates and drag-and-drop tools make it easy to design visually engaging intranet sites and portals. SharePoint also provides robust security and compliance features, including access controls, data governance, and conditional policies. Integrated deeply into Microsoft 365, it helps businesses streamline communication, boost productivity, and accelerate their AI transformation.

Egnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

When it comes to cybersecurity, what your clients don’t know can really hurt them. And believe it or not, keep them safe starts with asking questions. With ConnectWise Identify Assessment, get access to risk assessment backed by the NIST Cybersecurity Framework to uncover risks across your client’s entire business, not just their networks. With a clearly defined, easy-to-read risk report in hand, you can start having meaningful security conversations that can get you on the path of keeping your clients protected from every angle. Choose from two assessment levels to cover every client’s need, from the Essentials to cover the basics to our Comprehensive Assessment to dive deeper to uncover additional risks. Our intuitive heat map shows you your client’s overall risk level and priority to address risks based on probability and financial impact. Each report includes remediation recommendations to help you create a revenue-generating action plan.

It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.

There are many virtualization tools and platforms. Each has their pros and their cons. We enable you to plug into every option so you can have the best of all worlds. Combine local, legacy and cloud apps, combine VDI, TS, and HTML5 virtualization platforms. We aggregate and centrally deliver to your end-users. Publish our smart application icon to your client and Liquit determines the best way to deliver the app upon context of where your end-user is, what device they are using and what rights you have assigned. Your end-users can use any device, and combine their personal apps side by side with work apps. Single sign on for a combination of local, DaaS, SaaS applications. An uninterrupted, consistent end-user experience regardless of what changes may be made on the backend. Migration from one platform to another made easy! We radically simplify your administrative environment.

One solution for your entire organization. One software application to streamline all your administrative processes. Our software enables you to optimize the information and communication streams in your organization. To enhance the effectiveness and efficiency of your company. Our software was made with flexibility in mind. It can be completely adapted to fit the needs of your company and your sector without expensive custom-made software! Looking for software that is available anywhere and any time on any device? Our cloud solution allows you to access all your business data whenever and wherever you want.

Information changes quickly in today’s world. Professionals are expected to work efficiently and as flawlessly as possible. The way information can be stored, shared, and accessed makes all the difference. With Zenya DOC, Infoland’s document management system (DMS), professionals have control over information flows anytime and anywhere. In this way, they always work with correct, relevant information without making any effort. Find information quickly thanks to various filters and search suggestions. Keep documents and processes up to date; independently or together. Share documents, internally and externally, with stakeholders, and guarantee assessment and authorization. Find the most relevant information immediately thanks to targeted questions. We have over 20 years of experience with document management in various industries. We can share best practices with you and help you to get you started right away.

With Datto SaaS Defense, MSPs can proactively defend against malware, business email compromise (BEC), and phishing attacks that target Microsoft Exchange, OneDrive, SharePoint, and Teams. Defend your clients from ransomware, malware, phishing attempts, and BEC with a data-independent Microsoft 365 security solution. Datto SaaS Defense is an advanced threat protection solution that detects zero-day threats at the first encounter instead of days later. Proactively protect your clients’ Microsoft 365 data in OneDrive, SharePoint, and Teams. Our comprehensive security solution helps you attract new clients and expand market share without increasing headcount or investing in security training. Traditional email security solutions depend on data from previously detected cyber threats and successful penetration tactics. This creates protection gaps for new, unknown threats to exploit. Datto SaaS Defense is different.