Audience
Companies interested in a fully automated web based help desk software solution
About WonderDesk
WonderDesk is a fully automated web based help desk software solution. It's a Perl CGI script that easily installs on your web server. It enhances the communication between your company and your customers. It keeps your company organized and efficient. No software is needed for your customers or technicians. It's 100% web browser based. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks. The WonderDesk help desk software solution keeps your customers happy for many reasons. Throughout the duration of each support request, they are notified via email each step of the way. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request.
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Pricing
Starting Price:
$499.00
Integrations
No integrations listed.
Company Information
Web Wonderland
United States
www.wonderdesk.com
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Product Details
Platforms Supported
Cloud
WonderDesk Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Incident Management
Live Chat
Multiple Brands / Products
Self Service Portal