Alternatives to WebIssues
Compare WebIssues alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to WebIssues in 2026. Compare features, ratings, user reviews, pricing, and more from WebIssues competitors and alternatives in order to make an informed decision for your business.
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1
Revizto
Revizto
Revizto unifies BIM intelligence and makes it immediately accessible and actionable for the entire project team. With Revizto’s advanced Issue Tracker predefined workflows project team members can identify and manage model-based issues in the 3D space and 2D sheets, including addressing clash groups. Revizto provides unified access to a project’s data both for 2D and 3D workflows, so anyone can use it depending on project requirements.Starting Price: $600.00/year/user -
2
MantisBT
MantisBT
MantisBT makes collaboration with team members & clients easy, fast, and professional MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. Once you start using it, you will never go back! It's never been easier to evaluate MantisBT. You can start by one or more of the demo options we have available or just go directly to the downloads page and get the latest version along with the administrator's guide to setup on your own servers. Flexibility to customize your issue fields, notifications and workflow. Per project role based access control for users putting you in control of your business. Keep your team and clients updated with notifications on issue updates, resolution, or comments.Starting Price: $14.95/month -
3
Clarity Issue Tracking
Code & Clarity
Issue, Exception, and Task management is a necessity in many types of projects. Don’t be hindered by a cumbersome and complex (ahem, Jira) issue tracking system. Clarity Issue Tracking does what you need and then gets out of your way. Whether your team is you (Check out our FREE indie plan) or 150 software developers, QA personnel, and managers Clarity will help take the pain out of your tracking. Having issues in your project sucks, your issue tracker shouldn’t. Unlimited users. It's no fun tracking bugs by yourself. Invite your whole team. Invite your clients/customer. No per user licensing here, all plans have unlimited user. Effective issue tracking requires collaboration. Clarity Issue Tracking is fully email enabled. Watch issues and be notified any time they are updated. Email issues to colleagues, whether they are user or not. Respond to and update issues directly from email. We know you are already checking your mail every 30 seconds anyway.Starting Price: $25 per month -
4
RC On-Track Issue Management
Roundedcube
RC On-Track Issue Management allows you to easily and effectively manage and track enhancement requests, changes to products and reported defects from submission to resolution. Typically used for software development, web development, IT support, RC On-Track can easily be used for other industries as well. Easily setup on your own web server, administrative users can create projects, create users with appropriate roles and assign users to projects to begin using the application - reporting issues and tracking them throughout their lifecycle from reported to assigned to resolved to closed. You can create any number of projects to handle support, product management or development projects. There are different security levels so you can control the access each user has. To better explain a bug or illustrate a request, you can attach files to the logged issues. In addition to commenting on issues, the system tracks all activity on issues so you can see the complete history. -
5
HuBoard
HuBoard
HuBoard is built from the ground up using the GitHub public API. HuBoard issues are GitHub issues, you will never have to deal with synchronization problems. Keep issues where they belong, in the repository with your code! Lightweight kanban board: Fully customizable task board gives developers instant feedback into the status of tasks throughout your progress. Clicking a filter once will dim out issues that don’t match, click again and they disappear. Filters can be mixed and matched to help you narrow down exactly what you need to work on. Quickly assign issues by dragging your avatar onto the card. Drag your most important issues to the top, HuBoard will remember what needs to be worked on next. Dragging issues between milestones provides a MUCH needed complement to an amazing feature from GitHub. No more spending hours checking checkboxes and paging through GitHub's awkward grid view.Starting Price: $7 per month -
6
Kwok Information Server
Kwoksys
Kwok is an open-source IT management software. It was initially designed for IT professionals to track hardware and software records. Different modules have since been added to support the managing of information related to IT operations. Kwok Information Server is an open source IT management system. Kwok Information Server, utilizing open source software such as Java, Tomcat and PostgreSQL, provides a centralized system for managing/tracking hardware inventory, software licenses, issues, service contracts, and vendor contacts. Additional modules include knowledge base, portal, RSS, blogs. -
7
Software Issue Manager
eMarket Design
A SIM issue can be a type of issue, bug, task, feature request or idea identified by a unique issue number. Offer a robust way of identifying and documenting issues that occur during your project's life cycle. Communicate issue status, category, priority, assignee and overall issue progress. Enable project team to evaluate, assess impact, and decide on a plan for resolution. Issues can be shared by multiple projects. Software Issue Manager provides insight on issues by bringing together related information. The following sections are included in issue pages. Affected Projects: The projects that are connected to an issue. Reported By: The team members who identified and reported an issue. (Pro and Enterprise editions) Related Issues: The issues that are related to an issue in terms of impact and scope. (Pro and Enterprise editions) Participant: The team members who contribute to the resolution of an issue. (Pro and Enterprise editions).Starting Price: $79.99 per year -
8
Functional Works
Functional Works
We help you connect with and build a community of engineers through open-source contributions, removing the existing barriers to hiring. Explore issues using tech you are interested in or want to learn. Express your interest in a task or get started straight away. Solve the issue in your own time and submit your code. Improve your profile and get real production experience. 58% of companies have hired software engineers based on their open-source software contributions. 64% of developers are open to solving a company’s open-source issues as part of the technical hiring process. Most companies in the world use open-source software, yet very few of them actively use OSS as a hiring strategy. We do not limit the number of people that can start work on an issue. You can see the number of contributors from the Issue page and the Issue listing page.Starting Price: $360 per month -
9
Zoho BugTracker
Zoho
It's a fast, easy, and scalable bug tracking system that helps you fix bugs easily and deliver great products on time. Submit, track, and fix bugs faster in our free bug tracking tool with the help of custom workflows, business rules, and SLAs. Easily log errors and track them based on desired criteria. Create custom views for your issue tracking software to focus on the bugs that are most urgent. With reports, check how many bugs have been logged, whether they've been fixed, and more. Use our interactive modules like forums or discussions to communicate with your team and review what each person is working on. Set rules to trigger updates to the fields of a bug or third-party apps. Email notifications keep you and your team informed when bugs are created, updates and more. Automate your service level agreements to meet your customer's goals.Starting Price: $40 per month -
10
IssueFly
IssueFly
The IssueFly is the world’s simplest online issue-tracking app to organize communication in business projects between you and your client. IssueFly is a simple tool that creates a temporary space of communication in projects - between you and your client. Because of its simplicity no more time-consuming training of people to enable them to use the application. Send an invite and have a happy IssueFlying. We provide one of the best online issue-tracking apps. We provide a free version of our app for test or individual use.Starting Price: $29 per month -
11
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
12
NetResults Tracker
NetResults
NetResults® Corporation develops and markets NetResults Tracker™, a powerful and easy-to-use web-based collaboration software tool that helps companies more effectively track, manage and resolve a wide variety of business issues. NetResults Tracker can be used for bug tracking, defect tracking, issue tracking, problem tracking, change management, workflow management, process management, help desk, knowledge base, and automated support portal. A web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. NetResults Tracker Standard Edition with additional collaboration features such as alerts and escalation, discussion threads, etc. Our customers are from a broad base of industries, including broadcasting, consulting, entertainment, financial, government, hardware, health care, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation, and utility.Starting Price: $9 per month -
13
Alcea IssueTrack
Alcea Tracking Solutions
Alcea IssueTrack is an extremely flexible issue management software solution that incorporates your workflow, promotes team collaboration, provides accountability and increases productivity. Replace your tracking spreadsheet and disparate systems with this all-in-one web solution. Alcea IssueTrack is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Alcea’s workflow rules assist in the progression and prioritization of reported issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. Updating an issue means that everyone who needs to see the progress of an issue gets updated via email notification. Configure security settings to isolate who sees and updates what.Starting Price: $20.00/month/user -
14
AuditFindings.com
AuditFindings.com
Track, assign, and resolve audit issues more efficiently with AuditFindings. A robust audit issue management software, AuditFindings helps audit and compliance departments save time and increase productivity by eliminating the use of spreadsheets for tracking and managing audit issues. The platform centralized management of all audit issues and offers features such as social commenting, robust reporting, issue tagging, import/export capabilities, user-friendly dashboard, issue assignment, and automatic notifications.Starting Price: $99.00/month -
15
Bugify
Frondiz
Simplified issue tracking. self hosted. Keeps your confidential data within your control. Fits in. Easily integrates with your existing source control system so you don't have to change the way you work. Easy updates. Periodically checks for updates and allows you to install with the click of a button. Bugify is for everyone. From programmers, to car wash maintenance. Bugify is being used in many different industries. If there's anything you need to keep track of, keep track of it with Bugify. Bugify offers a simple way of managing issues for your projects. We wanted to create a product that made it easy to just get the job done. Bugify is about keeping track of issues, and we pride ourselves on offering the features we believe are needed to get this done, without the extra complexities. The best way to get an understanding of what is offered in Bugify is to take the demo for a spin. Email notifications. Fine tune your email notification settings to turn the noise -
16
CabMD
Clinical Support Systems
Unlike other billing programs, CabMD® is Internet-based. This enables our users to submit claims from anywhere, anytime and completely securely! Your files upload and download via MCEDT/GoSecure without you having to lift a finger, it's all automated. Just add and correct errors. CabMD® is secure. Users connect via a secure connection (SSL), our server uses a completely encrypted database and we operate enterprise-level firewalls (that's the kind that banks use). CabMD® is completely Internet-based, and support is just an email (or phone call) away. There's no waiting for support staff to stop by your home or office to resolve hardware or software issues. Please visit our dedicated support forum for issues.Starting Price: $.10 per paid service -
17
tBits Expediter
TransBit Technologies Software
Issues are ubiquitous in organizations. Most of the time that we spend in our corporate emails - is about raising, assigning, fact-finding, and resolving issues. Issues can emanate from exceptions, as customer complaints or software bugs, action items - that got assigned to you during the weekly meeting, brain-storming - when we are discussing possible options/solutions that needs to be further investigated etc during our routine conversations. The conventional methods for issue management - emails, Excel Worksheets - though easy to use but offer a challenge in tracking the issues as issue travel (delegated & sub-delegated) between multiple people for fact-finding and many times are LOST till someone starts making noise and then a reactive fire-fighting operation starts. Further - the managerial cadre people - responsible for delegation and resolution of issues - spent considerable time in follow-ups/reminders in knowing about the current status of the issues they had created. -
18
Bugzero
WEBsina
Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.Starting Price: $100 one-time payment -
19
ExtraView
ExtraView
ExtraView is an enterprise software platform implementing business process management, global quality management systems for CAPA, adverse event reporting, food safety, bug and defect tracking, change management, customer support, helpdesk, field audit, and other workflow or issue management systems. Use out-of-the-box solutions or implement a custom requirement. Available as a service in the cloud or on your own servers. Simple to configure, yet provides a quality platform on which to implement fully validated systems such as incident management, CAPA, adverse event reporting, & root cause analysis, clinical trial data management and food safety. Implement bug-tracking, customer support, requirements management, change management and other issue-tracking systems. Many customers can take advantage of the full-featured, free, downloadable version! Learn how financial companies implement systems that regulate and control audit systems, provide corporate governance and risk management.Starting Price: $400 one-time payment -
20
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
21
Simple Machines Forum (SMF)
Simple Machines Forum
SMF is all that in one package, giving you an easy to use forum with many powerful features for you as well as your users. SMF is an open-source project made by volunteers from across the world. SMF features a powerful Package Manager, allowing you to quickly apply any of the hundreds of modifications in our database, as well as a variety of custom themes that change the way your site looks. Should you run into any problem, SMF's experienced Support Team will come to your aid, along with our very helpful community members, ready to assist you and address whatever issue(s) you are encountering. Simple Machines Forum — SMF in short — is a free, professional grade software package that allows you to set up your own online community within minutes. Its powerful custom made template engine puts you in full control of the layout of your message board and with our unique SSI - or Server Side Includes - function you can let your forum and your website interact with each other. -
22
IssuTrax
OnboarD Software
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more. -
23
Percona Monitoring and Management (PMM) is a free, best-of-breed, open source database monitoring and management solution. It helps enterprises reduce complexity and simplify management, while optimizing performance and improving the security of your business-critical database environments, no matter where they are located - on-premises or in the cloud. It provides thorough time-based analysis for MySQL, PostgreSQL and MongoDB servers to ensure that your data works as efficiently as possible. PMM allows you to identify the issues that impact your business, fast! Our single platform simplifies management and reduces complexity. It helps you optimize your database by allowing you to easily find, fix, and prevent issues with scaling, bottlenecks and potential outages. Our innovative tools improve data security and reduce your risk of data exposure. PMM is used by thousands of organizations around the globe to manage their complex database environments.Starting Price: $0
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24
Planio
Planio
Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis and Chat. Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place. Tracking issues, tasks and bugs is core to Planio. That means you can configure exactly the information tracked in each issue. You can create powerful workflows that define available steps based on roles. Planio supports agile frameworks such as Scrum. You can plan sprints, and track progress on the Agile Kanban-style board. But you can also use more traditional project management techniques such as milestones or the Gantt chart. That’s handy when you don’t manage everything with agile techniques. Your team starts churning out files, prototypes and fancy powerpoint presentations.Starting Price: $25 per month -
25
Jixee
Jixee
Commits and version control information are available from within the task & issue module. Create a snippet and share bits of code or text with your team. Over 100 languages are supported. Attach unlimited documents, files and images to tasks & issues. View all history from within the task & issue module. See who completed a task and when it was released to production. Jixee is a task and communication hub that simplifies your dev team’s workflow. Our mission is to help developers focus on software development, not their task management. We are focused on building a great product with an amazing user experience so that development teams can hit the ground running. Great software is built by teams with clear communication. Jixee is your hub that connects your favorite task and communication tools into one simple experience. Jixee integrates with your existing services. Integrate your developer tools to create your unique workflow.Starting Price: $19 per month -
26
Adminitrac
Tracware LLC
Adminitrac is an advanced cloud-based issue tracking platform.Starting Price: Free -
27
Problem Solver
Omnex Systems
Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action. -
28
Marker.io
Marker
Bug reporting made easy for everyone. Collect website feedback from your team and clients, without driving developers crazy. Get your internal team and clients to mark up bugs, ideas and feedback directly on your site. It's like drawing with a marker on your screen. Forget about tracking feedback in emails, chat messages and meeting notes. Gather bug reports directly inside your existing issue tracker. Help your developers reproduce bugs faster without asking reporters to include any technical data. The best way to report & collect bugs.Starting Price: $39 per month -
29
Trac
Edgewall Software
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies. Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all current and past project events in order, making the acquisition of an overview of the project and tracking progress very easy. The roadmap shows the road ahead, listing the upcoming milestones. Trac has a built-in wiki system which you can use for organizing knowledge and information in a very flexible way by creating pages containing an intuitive and easy to learn textual markup. -
30
Ctfreak
JYP Software
Tired of maintaining your multiple crontabs? Would you like a Slack notification when one of your backups fails? CTFreak allows you to centralize and schedule various types of tasks: - Shell scripts (bash/powershell) on multiple servers via SSH - Ansible playbooks targeting multiple servers via SSH - SQL scripts on multiple databases concurrently (mysql/mariadb/postgresql) - Chart Reports from SQL queries - Webhook call - Workflow for concurrent or sequential execution of tasks Not to mention: - A mobile friendly interface - Single Sign-On via OpenID Connect - Notifications via Slack / Discord / Mattermost / Email - Issue tracking integration via Jira / Github / Linear - REST API - Incoming webhooks (Github / Gitlab / ...) - Log retrieval and consultation - User rights management by projectStarting Price: $159/year/instance -
31
Perforce ALM
Perforce
A good ALM tool helps the application lifecycle management of your product. The best ALM tools give you end-to-end traceability across your lifecycle. That’s why development teams across industries choose Perforce ALM (Helix ALM). Perforce ALM is a modular suite of ALM tools. You can use this application lifecycle management suite to trace requirements, tests, and issues. Perforce ALM is the best ALM software for application lifecycle management across the entire lifecycle. Together, this suite of ALM software delivers unparalleled traceability. That means you’ll know if requirements have been tested and met, if test runs have passed (or failed), and if issues have been resolved. Plus, if a requirement changes, you’ll know which test cases and issues will be impacted. Perforce ALM makes it easy to create requirements and share requirements documents. You can do requirements reviews and get approvals — all within the software. Plus, you can even reuse requirements across projects. -
32
Sentry
Sentry
From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend. With Sentry’s performance monitoring you can trace performance issues to poor-performing api calls and slow database queries. Source code, error filters, stack locals — Sentry enhances application performance monitoring with stack traces. Quickly identify performance issues before they become downtime. View the entire end-to-end distributed trace to see the exact, poor-performing API call and surface any related errors. Breadcrumbs make application development a little easier by showing you the trails of events that lead to the error(s).Starting Price: $26 per month -
33
Linear
Linear
The issue tracking tool you'll enjoy using. Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. An experience you'd expect from a professional tool. Opinionated and designed for daily use. Synchronized in real-time across all users. No spinners or waiting. Optimized for efficiency with extensive keyboard shortcuts. Created by software people for software product teams. Access and make changes with or without internet access. We have multiple themes. Use light or dark, your choice. Have all your teams in one shared workspace. Robust. Fast to navigate. Create issues in seconds. Add priorities, labels and estimates. List and board. See your issues in either a list or board view. Any action can be accessed and completed in seconds with the command menu. Velocity and estimates. Track your team's workload and velocity. Automated. Cycles run on an automated schedule, so you can focus on your work.Starting Price: $10 per user per month -
34
Comindwork
NewtonIdeas
Online apps for project management, CRM, support, billing, issues, time-tracking & more. Consolidate data and communication with co-workers, clients and partners. Work from anywhere and with any device in secure cloud workspaces. You start from creating workspaces, Intranet, Client Extranet, CRM or specific projects. You can freely share these workspaces with your co-workers, customers, freelancers or any other collaborators. Then pick apps for each workspace: issues, sales leads, deals, vacations, documents approvals, wiki, help desk, time tracking, meetings, events, invoices, or create your own app. All apps can be tailored without IT guys. Now your entire team can use these apps to share files, edit documents, assign tasks, manage projects and collaborate online, in the same shared workspace. The best companies go beyond files or data collaboration.Starting Price: $10.00/month/user -
35
Sifter
Sifter
Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters. Advanced tools and configuration sound great in theory, and they might be great for you, too—if you're NASA. But that power and complexity come at a price: people get confused and overwhelmed. Sifter was built to keep the tasks of bug and issue tracking simple—and it does this so well that many of our users employ it for project management across departments. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members that will only be involved in the project for a couple of weeks. Every account has unlimited users. After years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.Starting Price: $29 per month -
36
TrackStudio
TrackStudio
TrackStudio is an ultra-configurable issue tracking system, workflow engine and document management system that can be used to track the progress of any kind of task such as issue resolution, requirements gathering, desktop support handling, project monitoring, hardware deployment and staff hiring. Fully configurable workflows - any number of states and transitions means that you can create any number of workflows that mirror your business practices and that the application's use is only constrained by your imagination. Hierarchical task tree - many tasks naturally comprise subtasks. TrackStudio allows any unlimited depth in the work breakdown structure (WBS) and can be configured to allow users to add and progress their own to-do items. Multi-role support - in many companies different individuals have different roles depending on the project with which they are involved. TrackStudio supports working in a matrix managed environment. -
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Trouble Ticket Express
Rush Project
Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form. The help desk software will care about assigning unique number to each service request and saving it to the database. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. The "thank you for your interest" message is not enough today. Assure your customers that you have an established workflow and no question will go into a black hole. The Trouble Ticket Express software will automatically produce easy to follow instructions how to submit follow-up messages and monitor ticket progress. Then it will broadcast e-mail notifications to all service operators announcing new customer inquiry. -
38
Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
39
Naverisk RMM & PSA
Naverisk
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.Starting Price: $110 per month -
40
Redpen
Ajmera Infotech
Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen For Developers Empower product teams to submit visual feedback with automatically captured rich context, directly into issue tracking systems. It helps reduce development costs and increase feature velocity and efficiency. Redpen For Service A frictionless platform for users to submit feedback and issues. Incorporate user perspective and drive continuous product enhancements for a better user experience. Reduce support costs, and increase customer satisfaction. Top Features Visually Capture Issues with screen recording or screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless Integration With Your Issue Tracking and Service Desk Systems (Jira, Azure, HubSpot, GitHub and more) Auto-Fill Templates -
41
Redmine
Redmine
Redmine is a flexible project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database. Redmine is open source and released under the terms of the GNU General Public License v2 (GPL). Multiple projects support. Flexible role based access control. Flexible issue tracking system. Gantt chart and calendar. News, documents & files management. Feeds & email notifications. Per project wiki. Per project forums. Time tracking. Custom fields for issues, time-entries, projects and users. SCM integration (SVN, CVS, Git, Mercurial and Bazaar). Issue creation via email. Multiple LDAP authentication support. User self-registration support. Multilanguage support. Multiple databases support. -
42
Releem
Releem
Releem is an AI-powered MySQL performance monitoring tool that delivers consistent performance through continuous database profiling, configuration tuning, and SQL query optimization. Releem automates analysis, performance issues detection, configuration tuning, query optimization and schema control to save you time and improve MySQL performance. Here’s what makes us different from other database performance monitoring and management solutions: 📊 Quick and simple to use with all the metrics displayed on one page 🚀 Adaptive configuration tuning 🎯 Automatic SQL query optimization 🤘 Rapid identification of slow queries 🛡️ All databases data is safe, Releem Agent doesn’t use data from your databases 🔀 Releem supported all versions of MySQL, MariaDB, and Percona, whether installed on-premise or on AWS RDS 👐 Open-source Releem Agent with the code available on GitHub How does it work? It works like monitoring system with the active agent installed on the database server.Starting Price: Free -
43
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
44
Countersoft Gemini
CounterSoft
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.Starting Price: $10 per user per month -
45
ezdesk
ency Consulting
ezdesk solution is a comprehensive software platform that enables businesses to provide exceptional customer support and effectively manage customer inquiries, issues, and requests. This tool is essential for businesses of all sizes to enhance customer satisfaction, streamline internal processes, and maintain a positive brand image. AI algorithms can automatically tag and categorize incoming tickets based on their content, enabling better organization and prioritization. By analyzing historical data, AI can predict periods of high-ticket volume, allowing support teams to proactively allocate resources and manage staffing levels. AI algorithms can analyze the content of incoming tickets and intelligently route them to the most appropriate department or agent based on the nature of the issue. -
46
Bugasura
Bugasura
Bugasura is our take on how modern teams should manage quality. Most test management tools still feel like they were designed in the dial-up era—slow, heavy, and full of unnecessary rituals. Bugasura cuts through all that and gives teams a clean, fast, human way to manage everything from requirements to releases. It starts with the Requirements Manager, where teams capture what needs to be built and link it directly to test cases and bugs. No scattered docs. No detective work. Then comes Test Management—reusable test cases, smart grouping, tagging, bulk actions, and fast execution. Test cycles stop feeling like paperwork. Testers stay in flow, raise bugs instantly, and don’t need five tabs open just to get work done. The Bug Tracker is where Bugasura shows its teeth. It auto-captures screenshots, logs, device info, and browser metadata—everything developers usually chase testers for. Issues come pre-loaded with context, killing the “Can you reproduce this?” loop. The UserStarting Price: Free -
47
QueryTree
D4 Software
QueryTree makes it easy to build and share reports on your software's databases. QueryTree is an open-source ad hoc reporting and visualization solution for your app. Download from Github, run it from Source, Binaries or using Docker, then connect it to any Microsoft SQL Server, MySQL or PostgreSQL database, and you’re good to go. As your app’s missing report screen, QueryTree enables technical and non-technical users alike can easily select, filter, group, aggregate and visualize data from any table in any database. Users can export their results, share reports with their team, and set up schedule emails to keep everyone updated. Give your users our intuitive and user-friendly report builder to explore, select, and summarize their data. Generate useful interactive charts that visually summarize what's really going on without writing a single line of code. Securely connect your MySQL, PostgreSQL, or Microsoft SQL Server database in just a few minutes.Starting Price: $29 per month -
48
Toad Edge
Quest
If yours is one of the majority of organizations migrating your existing commercial database to open sources, such as MySQL or PostgreSQL, or if you’re building new in-house applications on open-source database management systems (OSDBMS), then you know that commercial tooling for these databases falls short. What if you could save money by implementing OSDBMS and ramp up quickly by working with a familiar toolset? You can with Toad Edge®. It’s a lightweight, reliable desktop toolset that simplifies development and management tasks for open-source databases. Using Toad for MySQL and PostgreSQL management makes it easier to master new database platforms quickly. If you’re taking on MariaDB, Amazon Redshift, or EDB Postgres Advanced Server, Toad Edge will simplify your work on those platforms as well. Toad Edge supports coding, editing, schema compare and sync, and DevOps CI processes, so you can manage your open-source databases easily and confidently. -
49
Spirent VisionWorks
Spirent Communications
VisionWorks Service Assurance pinpoints and resolves end-user experience issues for 5G, SD-WAN, cloud and Ethernet networks. Get a complete view of performance across your end-to-end network. Leverage machine learning powered analysis for network insights. Integrate with network and cloud platforms to drive automation. VisionWorks cloud-native architecture makes integration with network management, back-office, and cloud automation platforms fast and easy. Now, service providers can rapidly deploy network automation that optimizes customer experiences and reduces costs. Active Assurance augments traditional service assurance approaches to optimize end-user experience. View our whitepaper that shows how VisionWorks Active Assurance helps to pinpoint and resolve end-user experience issues. -
50
Excel-like Issue Editor for Jira
Ricksoft
Experience lightning-fast backlog grooming for Jira with our intuitive Excel-like interface and exceptional features. Effortlessly manage multiple issues in real-time using our built-in spreadsheet, enhancing productivity and efficiency. Update and modify up to 10,000 issues seamlessly, without encountering any delays or errors. Whether you need to update sprints, edit due dates, or perform various data manipulations, our product offers familiar Excel functionalities such as copy and paste, sort and filter, and freeze columns. Our solution caters perfectly to teams and companies of all sizes, empowering them to accomplish their tasks seamlessly. With Jira's comprehensive group and project permissioning, rest assured that unauthorized changes are prevented, ensuring data integrity and security. Seamlessly import and export data between Jira and Microsoft Excel. This ensures a cohesive workflow between both platforms, enhancing collaboration and eliminating any data transferStarting Price: $0.22/month/user
