Audience

eCommerce companies

About WeSupply Labs

WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.

Features Summary:

✓Proactive Notifications of delivery status
✓Package Tracking
✓Returns & RMA
✓Store Locator with complete SEO schema and Social Integration
✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS
✓Delivery Estimate Algorithm based on historical processing & delivery
✓Customer Satisfaction Score survey and Net Promoter Score
✓Analytics & Statistics for data-driven decisions
✓Branded Tracking Page for a premium self-service tracking experience

Integrations:

🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
🔗Shopify - Full integration from Order Tracking and Returns
🔗BigCommerce - Full integration from Order Tracking via Zapier App
🔗Netsuite - Full integration via Celigo

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Pricing

Starting Price:
$0.03/shipment
Pricing Details:
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial:
Free Trial available.

Integrations

API:
Yes, WeSupply Labs offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

WeSupply Labs
Founded: 2008
United States
bit.ly/2YUJ06y

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Support
Phone Support
Online

WeSupply Labs Frequently Asked Questions

Q: What kinds of users and organization types does WeSupply Labs work with?
Q: What languages does WeSupply Labs support in their product?
Q: What kind of support options does WeSupply Labs offer?
Q: What other applications or services does WeSupply Labs integrate with?
Q: Does WeSupply Labs have an API?
Q: What type of training does WeSupply Labs provide?
Q: Does WeSupply Labs offer a free trial?
Q: How much does WeSupply Labs cost?
Q: What pricing for support is available for WeSupply Labs?
Q: What pricing for training is available for WeSupply Labs?

WeSupply Labs Product Features

Delivery Management

Customer Portal
Order Tracking
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Routing
Scheduling
Signature Capture
Surveys & Feedback

Order Fulfillment

Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Returns Management
Supply Chain Management
eCommerce Integration
Choose Shipping Service
Recycling

Order Management

Back Order Management
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Catalog Management
Inventory Management
Order Entry

Returns Management

Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
3PL / ERP Integration
Automated Exchanges
Inventory Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration
For Freight

Shipping

Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Import / Export
Ocean Shipping
Warehouse Management

Shopping Cart

Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Tax Management

WeSupply Labs Additional Categories

WeSupply Labs Verified User Reviews

Write a Review
  • Dan W.
    Store owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "WeSupply order tracking"

    Posted 2021-05-17

    Pros: I like that my customers always stay informed about where their order is automatically. Usually you have to send customers to the courier page with links and other stuff but now there are automatic emails that go out with tracking details from the courier so my customers escape all the hassle.

    Cons: The estimates feature is a bit finicky sometimes, especially if you have a custom theme because it can conflict. Not a big deal cause i had my developer fix it but it would be useful if it were a bit more universal. Thank god for developers. Setting up a return flow for the first time can be a but difficult but its easy once you get the hang of it.

    Overall: Great experience especially during busy shopping periods. I sell lamps and and other lighting equipment and sometimes I have to send out multiple packages so without software like this it can get really confusing for my customers.

    Read More...
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