Wavetec Appointment and Booking

Now more than ever, businesses are turning to online booking – and we’re here to help. DaySmart Appointments is used daily by thousands of businesses, institutions, and agencies of all sizes to increase customer engagement and automate administrative tasks. Our easy-to-use appointment scheduling software for small to midsize businesses is designed to streamline the online booking process and simplify day-to-day operations for smaller teams. We help enterprise businesses improve operational efficiencies and the customer experience with our secure, comprehensive online appointment scheduling solution. Whether you’re growing a small business or a multinational corporation, our platform is designed to scale with you. We’ll work with you to meet the specific needs of your business with our highly configurable scheduling system. With a customer satisfaction rating consistently above 95%, our support team is responsive, knowledgeable, and ready to help.

Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.