Audience
B2B
About Wappbiz
WappBiz, developed by Augment Works Pvt Ltd in Pune, is a leading WhatsApp Business API solution designed to help businesses communicate smarter. The platform offers powerful tools like intelligent WhatsApp chatbots, bulk messaging, campaign analytics, and a built-in CRM system to automate customer interactions and drive engagement. With seamless integrations, WappBiz supports workflows across industries such as education, real estate, healthcare, fitness, e-commerce, and recruitment. Trusted in 10+ countries, with over 4 million messages delivered and a 99% satisfaction rate, WappBiz stands out for its affordability, ease of use, and reliable support.
Pricing
Company Information
Product Details
Wappbiz Frequently Asked Questions
Wappbiz Product Features
WhatsApp Marketing
Wappbiz Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Bulk messaging is smooth, and their customer support is super helpful" Posted 2025-03-20
Pros: Wappbiz is amazing! Bulk messaging is smooth, and their customer support is super helpful.
Cons: Few Integrations on website but they have custom integrations.
Overall: Highly recommended!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Good for Small Business" Posted 2025-01-17
Pros: I like the chatbot feature the most. I could build a chatbot specific to my requirements without coding. This feature has helped me in getting more orders as all customers can get basic information 24/7 from the chatbot and I don't have to be available all the time. I was also happy to receive the assistance from their support for understanding the process of building chatbot.
Cons: I also get orders from facebook and Instagram, it would have been great to use these functions there as well.
Overall: Initially, I got this for WhatsApp marketing but I am very happy with all the other functions I have for analysing data from campaign and also the chatbot feature.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best Tool I have used till now" Edited 2024-10-21
Pros: Very Smooth work flow, easy to implement and saves a lot of time, I am using this for my business work and lead generation.
Cons: New in the Market, Need to work on multiple Integration, But for WhatsApp Broadcasting and automation with lead queries it's very smooth
Overall: Best tool for WhatsApp Marketing and Automation using WhatsApp Api, Very easy to create No-code automated Chatbots and handle leads
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best WhatsApp Business API Solution provider" Posted 2024-10-21
Pros: WhatsApp Automation: Provides 24/7 automated responses via chatbots, improving response times and reducing workload.
Personalized Workflows: Allows businesses to create tailored communication flows for services like appointment booking and customer onboarding.
Bulk Messaging & Campaign Analytics: Facilitates targeted marketing and tracks campaign performance to maximize impact.
Seamless Integration: Supports integrations with CRMs and business platforms to manage leads and customer support efficiently.Cons: Dependent on WhatsApp Ecosystem: Reliance on WhatsApp infrastructure limits flexibility for multi-channel campaigns.
Compliance Challenges: Strict adherence to WhatsApp’s messaging policies and user consent is required to avoid penalties.
Learning Curve: Businesses may need time to fully utilize its features and adapt workflows.Overall: WappBiz is a robust automation platform designed to enhance business communication through WhatsApp. It offers tools such as chatbots for 24/7 automated responses, bulk messaging for marketing, and personalized workflows for customer service tasks like appointment scheduling and lead qualification. The platform excels in integrating with CRMs and analytics tools, helping businesses manage interactions efficiently and monitor campaign performance. However, its reliance on the WhatsApp ecosystem can limit multi-channel outreach, and strict compliance with WhatsApp’s messaging policies is essential to avoid penalties. While WappBiz offers great potential, it may require businesses to invest time in learning its features and customizing workflows.
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