Audience

Developers seeking a platform to create automated conversations using Machine Learning and AI

About WIT Conversation Platform

In this new economy communication with businesses will be more and more digital. Actually, there is an increasing trend towards messaging. Messaging can be more convenient and more affordable than voice. It can be done in real-rime and 24/7, but to get that, there is a need for automation. Graphical designer for conversation flows. Support for language translations. Answering machine for frequent inquiries and support for 21 languages. Connects to line-of-business systems. Connectivity to multiple channels. Indepedent containers for each single chatbot. Monitoring of conversations with software agents. A graphical builder to make easier the creation of automated conversations. Pre-built integrations with 3rd party tools and live chat platforms. Patent-pending model for FAQ knowledge base. Assuring full privacy for the customer conversations. Includes a package of AI tools, NLP, NLU, language detection, and sentiment analysis.

Integrations

Ratings/Reviews

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Company Information

WIT
Portugal
www.wit-software.com/wcp/

Videos and Screen Captures

WIT Conversation Platform Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

WIT Conversation Platform Frequently Asked Questions

Q: What kinds of users and organization types does WIT Conversation Platform work with?
Q: What languages does WIT Conversation Platform support in their product?
Q: What kind of support options does WIT Conversation Platform offer?
Q: What other applications or services does WIT Conversation Platform integrate with?
Q: What type of training does WIT Conversation Platform provide?

WIT Conversation Platform Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components