Alternatives to WEBTEXT
Compare WEBTEXT alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to WEBTEXT in 2026. Compare features, ratings, user reviews, pricing, and more from WEBTEXT competitors and alternatives in order to make an informed decision for your business.
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Twilio Messaging
Twilio
Twilio's Messaging API is a powerful tool that enables businesses to integrate messaging capabilities into their applications seamlessly. It offers a stable RESTful API that allows developers to send and receive SMS, MMS, and WhatsApp messages globally. With Twilio's Messaging API, businesses can automate and scale their communications, ensuring messages are delivered over the preferred channels of their customers. The API supports a variety of sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, providing flexibility in how messages are sent. Additionally, Twilio's Messaging Services feature allows companies to group global senders and enable intelligent sending, automating sender selection, and handling compliance regulations. The API also supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with their customers. -
2
Signalmash
Signalmash
Why work with giants like Twilio where your support requests will take forever to get a response? Signalmash is not just a CPaaS provider, we take pride in providing the best possible CPaaS support. Your developers can have a shared Slack channel with our developers for instant support. You can speak to our CEO anytime. Real-time and top-notch support means shorter development cycles and enables you to provide exceptional support to your own customers. SMS services we offer: SMS API SMS CPaaS SMS UCaaS SMS no-code sending platform 10DLC campaign support Short code SMS Toll-free SMS Voice services we offer: Contact center telecoms Voice termination Voice orgination Local numbers Short code numbers Toll-free numbers SIP Trunking Our No-code telecoms solutions: UCaaS to send SMS CCaaS to manage phone calls AI solutions Signalmash - experience the highest level of support, every step of the way - book a call with us to get expert advice! -
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Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
4
AnswerForce
AnswerForce
Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.Starting Price: $279 per month -
5
Infinite Connect
Infinite Connect
One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.Starting Price: $22.50 per month -
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User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →Starting Price: $249.00/month -
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Routee
AMD Telecom
Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and userStarting Price: $0.01 one-time fee -
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Parlance
Parlance
We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with every day. Parlance empowers organizations to harness the power of voice and enable your customers to speak naturally and connect directly when they call you on the phone. No long hold times, no confusing menus, no numbers to press on a dial pad. Parlance voice-enabled call routing solution enables fast, simple, and intuitive caller experiences to get callers to the right place in any organization without the effort and frustration of IVR menus, Automated Attendants, and long hold queues. High levels of user engagement deliver immediate impact and attractive ROI. Deliver the experiences your customers want, and the efficiencies your contact centers need. Please callers, increase agent availability, reduce costs, and more. -
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Sarv Voice Broadcasting
Sarv.com
Voice Broadcasting is a technique of sending pre-recorded voice messages to your audience. Sarv’s Interactive voice broadcasting platform is based on latest technology and is capable of handling huge traffic. As a reliable and convenient voice broadcasting solution provider in India, we're dedicated to meeting the customer’s requirement with real-time results. See the beauty of voice broadcasting. You can use your mobile number as caller ID. You can also get a unique and customizable caller ID. Improve your presence and engagement rate. As soon as the call is completed, we’ll update the report of each number. Track the performance of your voice campaign in real-time. Your voice message gives the recipient an option of speaking to a live agent. It allows you to focus on callers who want to speak to you. -
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Unifonic
Unifonic
Unifonic is an AI-driven platform that enables personalized omnichannel customer engagement. It offers a range of communication channels, including SMS, WhatsApp, Messenger, push notifications, and voice, allowing businesses to connect with customers through their preferred mediums. The platform supports over 100 native integrations with tools like Salesforce, HubSpot, and Shopify, facilitating seamless workflow automation. Unifonic's Flow Studio provides pre-built templates for common use cases such as abandoned cart reminders, OTPs, and chatbot automation, simplifying the implementation of automated workflows. The platform is designed to enhance marketing efforts, streamline IT and operations with low-code development tools, and improve customer support by offering 24/7 AI-powered assistance. Unifonic has a global reach, with 95% coverage, over 25 billion messages sent, and more than 5,000 customers. -
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Webex Notify
Cisco
Reduce call volumes and improve customer experience by sending timely and relevant notifications to your customers. Designed for large-scale enterprises with unique security and communication requirements, Webex Notify manages notifications across SMS, email, and voice with multiple templates, large contact lists, de-duping, and bulk sends across channels. Eliminate the risk and variability of free messaging practices by controlling the type of messages sent on behalf of the organization. Use pre-defined notification templates across channels and prioritize which communications go first. Control what users can do and access by configuring system-level permissions and assigning privileges to authorized users. Label notifications against a specific cost center and apply cost center level quotas to centrally control usage across the organization. -
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Alive5
Alive Technologies
Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.Starting Price: $50 per month -
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Primas CX
Primas Group
A state-of-the-art solution that overlays onto your existing premise-based call center providing true omni-channel capabilities. This revolutionary software package includes up to 20 world class CX apps that can be implemented quickly and easily in a matter of days – at a price that doesn’t break the bank. Requires only minor modifications to your existing call center. Turns voice-only agents into omni-channel agents to communicate simultaneously via voice, chat, social media, email & web. Facilitates "anytime" communication with online chat via text message, in lieu of direct contact with human agent. Follows customer journey with specialized Screen Pop that displays repeat contacts & historical view of past interactions. Greets repeat caller by name and offers to connect to agent with whom he last communicated. -
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String
String
String is a web-based SaaS platform that modernizes business texting, voice calling, and direct messaging across industries. Accessible from desktop or mobile, it provides a unified interface for automated and conversational SMS campaigns, mass text messaging, and voice communications. Users can import contacts, apply tags for segmentation, and create personalized campaigns using preformatted message templates. Keyword responses enable opt-in lead generation and promotions, while integrations with Zapier, Salesforce, Mailchimp, Shopify, Slack, QuickBooks, and thousands of other apps automate workflows and sync data across systems. Wi-Fi calling and support for multiple numbers, existing landlines, or new local, toll-free, premium, or vanity numbers allow seamless voice and text messaging from one application. Built-in dashboards track open rates, response times, conversion metrics, and customer engagement trends, freeing teams to focus on strategy rather than manual processes.Starting Price: $19.99 per month -
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AT&T Office@Hand
AT&T
A flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go. Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers. Utilize just one number to connect callers with the right person to help ensure your customers can always reach you. Leverage instant local numbers, toll-free access, internet fax, and time of day service. Take advantage of a single solution that provides video meetings and online collaboration. Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service. Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications. Get up to 3 company numbers for your business: a local main number, a toll-free number, and a local number for faxes.Starting Price: $25.40 per month -
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Klearcom
Klearcom
Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages. -
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LinkedPhone
LinkedPhone
Empowering entrepreneurs & small business owners to stay connected from anywhere. Freedom rings. Choose a local or toll-free virtual phone number. Or, port current number. Text messaging included. No billing surprises or hidden fees. Ever. Use a personal phone. Talk & text from business Caller ID. Audio plus text version of business voicemail delivered instantly. Wow your callers with a professional big-company call experience. Assign extensions. Share a common business number. Break free from the desk phone and go mobile. Talk & text with customers on the go. Use your cell phone on the road, your desk phone at the office & your laptop while traveling. No need to buy a separate phone for business. Keep business calls, voicemail, texts, & contacts separate. Set business hours. Keep your personal number private. Sign in on the web with your laptop or desktop. Talk & text with clients and colleagues. Work where & how you want.Starting Price: $19.99 one-time payment -
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Everlytic
Everlytic
Everlytic’s bulk messaging and automation platform enables you to: - Grow your marketing lists - Create personalized emails, texts + more - Track message engagement Want to help your customers feel more connected to your brand? Of course you do! Because connected customers buy more from you, more often. Personalized automated marketing is the key. That’s why we created a single platform for sending hyper-personalized emails, text messages, voice broadcasts, and push notifications – easily, automatically and at scale. Leading companies trust Everlytic to get more messages into more inboxes. Everlytic simplifies the building of superior customer journeys that target and engage people with relevant, on-time messages. Messages that resonate. You get real-time insights into how your audience interacts with your content – and the power to connect with the right people and convert them at the right time. -
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Apidaze
Apidaze
Add real-time voice, video, messaging, and more into your VoIP, web, and mobile services. No CapEx. No contracts. Pay as you grow. 100% freedom to build what you want. Handle inbound or outbound calling seamlessly with Apidaze’s Voice APIs. There is no need for complex phone systems, or commitments with large carriers. Apidaze gives you access to phone numbers in more than 8,000 cities in 60 different countries. Create simple IVRs without the need for a phone system. Play a welcome message to the caller and route the call to different people depending on the caller’s input. With 6,000,000,000 SMS being sent each day in the US, SMS has quickly become an important communication medium to keep in touch with your customers. -
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Chronotek
The Chronotek Company
Chronotek was designed to control labor costs and to equip supervisors with the tools to manage their workforce from anywhere, on any device. Along with accurate time cards, the Chronotek system provides the means to keep companies on budget, simplify the payroll process, and significantly reduce payroll waste. IVR (Interactive Voice Response) technology captures caller ID, time and voice recording of employees who call the toll-free number. Perfect tool to help employees throughout their day. View job locations, time card hours and personal schedules. Messaging with supervisors. From any web-enabled device, clock in using the mobile Chronotek site. View time card hours and personal schedules. Link phone numbers from job sites to prevent employees from clocking in from unauthorized locations or phone numbers.Starting Price: $5 per employee per month -
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VoiceBlaze
VoiceBlaze
Our SMS broadcasting platform will allow you to upload a list of your customers cell phone numbers, write a message and send it to them via our easy to use online interface. This capability is provided within the same platform that allows you to send voice broadcasting so both voice and text can be sent via one system. Easily create voice broadcasting campaigns on our 100% hosted, user-friendly platform. Use this automated dialer to create and manage multiple campaigns and lists with full reporting and statistics. Our sms broadcasting platform will allow you to upload a list of your customers cell phone numbers, write a message and send it to them via our easy to use online interface. This capability is provided within the same platform that allows you to send voice broadcasting so both voice and text can be sent via one system. Easy to use interface, ability to send thousands of texts, dedicated sending numbers available, inbox to view replies, ability to respond to any replies.Starting Price: 1¢ per call -
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SIMPSY Voice
SIMPSY
Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.Starting Price: $6.90 per user per month -
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Illuma
Illuma
We provide frictionless voice authentication and fraud prevention for contact centers at credit unions and community banks to dramatically improve performance in three areas. Illuma is our flagship voice biometrics product, built on state-of-the-art signal processing, AI, and machine learning technologies. Our frictionless voice authentication system works in the background to rapidly and seamlessly validate the identity of callers during contact center conversations. We help community financial institutions keep fraudsters at bay and prevent account takeovers with voice biometrics technology that can’t be replicated or fooled. Our technology is purpose-built for CFIs to be affordable, effective, secure, easy to deploy, and simple to use. This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster. -
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Teleinx
Teleinx
Teleinx is a provider of state-of-the-art telecommunications and data solutions, offering industry-leading voice, data, and SMS services to carriers, CLECs, PBX providers, call centers, and MVNOs. Their services include wholesale outbound voice termination, covering domestic and international calls, short-duration termination, and USA toll-free termination. They also provide DID and toll-free numbers, enabling businesses to establish a local or national presence with instant provisioning and SMS/MMS capabilities. Additionally, Teleinx offers messaging solutions with APIs for SMS and MMS, supporting shortcodes, toll-free numbers, and local numbers to enhance customer engagement. Their robocall mitigation services include SIP interconnect, ANI and DNIS filtering, and STIR/SHAKEN compliance to protect networks from fraudulent activities. -
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Freevoice
Freevoice
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.Starting Price: $5.90 per month -
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Switchbird
Switchbird
Engage every caller, Googler and site visitor with messages. Trigger automated "messaging funnels". One easy, private-labeled app to share and manage it all. Plug the leaks in your sales process by recovering missed and after-hours calls 24/7. Just like web or email funnels, only stickier. Customize to qualify, educate and convert. Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first. Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc. Track performance by URL; even deploy custom versions of the widget to different pages. Capture lead data and a text messaging opt-in from every caller—even missed, abandoned and after-hours calls. Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.Starting Price: $14 per month -
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Omni Authentication
Genesys
Managing a contact center can be very challenging, and expensive, and it’s not always easy to maintain the highest customer satisfaction, not to mention having your customers answer challenging questions to verify themselves. What if you could provide a solution that will increase security, reduce operational costs and improve customers experience, thanks to Omni Authentication a voice biometrics solution you can. One of the key challenges within a contact center is improving the Customer Experience. Customers are frustrated having to recall their PIN numbers; passwords or account numbers while agents are spending time asking security questions. Omni Authentication overcomes these issues by using the customers voiceprint to verify their identity, simply and securely. This results in improved contact center efficiency and customer experience. No longer do callers need to remember their account numbers, PINs, or passwords! -
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Chirply
Chirply
We're more than just another place to store your contacts. Chirply allows us to send and receive text and multimedia messages, make live phone calls right from your web browser, send ringless voicemail messages, set up automated outreach campaigns, and much more. Scroll down for more details. Chirply makes it simple, it has its dynamic services, which include, 2-way SMS which also includes SMS auto responders, 2-way phone calls with live and pre-recorded, 2-way emails, and click-to-call widgets, drip campaigns, ringless voicemails with a bonus of lead generation. Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. An IVR application provides pre-recorded voice responses for appropriate situations. You can get Google business leads, yelp leads and newly registered domain leads moreover you can connect your FB lead ads into our platform.Starting Price: $97 per month -
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Sprinklr Service
Sprinklr
Sprinklr Service is an enterprise-grade customer service and contact center platform built on a unified customer experience management architecture that consolidates customer interactions across 30+ channels, including social, messaging, live chat, email, voice, and communities, into a single agent desktop with omnichannel routing, case management, and real-time context so agents can deliver consistent, seamless support. It combines AI-powered agent assist, intent-aware routing, conversational IVR, self-service knowledge bases and bots, and supervisor and analytics dashboards to increase agent productivity, improve first-contact resolution, and drive higher customer satisfaction by unifying conversations, insights, and workflows. Sprinklr’s customer self-service features guide customers through automated FAQs and AI chatbots to reduce agent workload, while integrated analytics and reporting provide 360° visibility into agent performance. -
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LiveCaller
LiveCaller
Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.Starting Price: $14 per user per month -
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Talkative
Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels. -
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FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
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JDI
JDI
Just Deliver It (JDI) is a telecommunications and voice messaging platform that provides businesses with tools to run outbound communication and marketing campaigns using advanced voice and interactive messaging technology. Its core offerings include Ringless Drops, which delivers pre-recorded voicemail messages directly into recipients’ voicemail inboxes without ringing their phones, Opt-a-Track IVR for building intelligent interactive voice response workflows, SmartPool number pooling to optimize call campaigns, AI Audio generation to create realistic, high-quality audio messages quickly, RepCheck for phone number reputation checks, and White Label options that let partners rebrand and resell the platform under their own name. Users can upload contact lists, schedule and send messages at scale, customize caller ID, and track campaign performance through reporting and analytics, helping them reach audiences efficiently with minimal intrusiveness compared with live calls. -
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Car Wars
Car Wars
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships. -
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Cloud Contact AI
Cloud Contact AI
Cloud Contact AI is a multi-channel marketing channel that enables you to reach your audience on SMS, email, and voice all on one platform. Whether you're collecting on debt or alerting customers about upcoming deals, CCAI can help you deliver messages confidently on the platform your users are shown to engage with most. Also, you can text or email a group of contacts or send messages one by one with our intuitive inbox that supports real-time back-and-forth messaging. Follow up with a phone call in Cloud Contact AI. Generate unlimited phone numbers for one account and reach your customers by SMS or Voice on the same number. Let your customers text you with a keyword of your choice to make opting in quick and easy and then blast them with an auto-response.3 -
36
Voizee
Voizee
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.Starting Price: $16 per month -
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SendMyCall
EZphone Systems
We offer a fully-featured, cloud-based virtual phone system that includes voice menus, voice mail to email, conferencing, time and caller routing, internal extensions, call forwarding based on time and day of the week, and much more. It allows you to free yourself from the limitations of traditional telephony and become seamless and globally connected. There is no special hardware or software needed. Our product userfriendly and designed to interconnect with any service provider. Buy at least one local or toll-free virtual phone number from SendMyCall and we’ll give you free a feature-rich, state-of-the-art business phone system. Use this business phone system to transfer incoming calls to your employees anywhere in the world. You’ll be able to connect to whatever type of phone they’re using, landline, mobile, VOIP, or softphone. Local Virtual Numbers will provide you an international presence for your business in more than 60 countries.Starting Price: $9.95 per month -
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MessageMadeEasy.com
Message Made Easy
Group Messaging keeps your Organization on the same Email, Text, Voice Message. Text EASY to 313131 to learn more about our options. TCPA Compliant, HIPAA Compliant & PCI Compliant. Can send reminders with Text, Email, Voice or a Combination. Drive show rates by 28% with appointment reminders. Choose from Text, Email or Voice. Include a link to forms that need filled out. HIPAA Compliant. Drop voice messages in Digital voice mail without ringing. Never dials a phone number. Delivers the voice message much like an email. Over 90% of voice messages will be heard. Engage customers directly and personally. Group Messaging for Schools, Churches, and Organizations. Send messages by Text, Email or Voice. No software to download, no licenses to purchase. An unlimited number of groups. Still an effective way to communicate. Customize templates. Customized instant email responses. Bulk email campaigns. -
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ITNIO TECH
ITNIO TECH
ITNIO TECH is a global communications platform offering a wide range of messaging and voice solutions designed to connect businesses with customers worldwide. Their services include Verification SMS, Notification SMS, Marketing SMS, Two-way SMS, and advanced voice products such as Global Virtual Numbers, Cloud Call Centers, Voice Verification, and AI Voice. With over 20 years of experience and partnerships with 100+ mobile network operators, ITNIO TECH supports messaging and voice delivery across more than 200 regions globally. Their omnichannel messaging platform provides reliable, low-latency communication that integrates easily via enterprise APIs. The company specializes in authentication, marketing, and notification solutions tailored for industries like FinTech, gaming, e-commerce, and logistics. ITNIO TECH prides itself on high uptime, global reach, and 24/7 expert support to help clients optimize customer engagement and business growth. -
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Jubilee Voice
Jubilee Voice
Jubilee Voice offers AI-powered voice agents designed to ensure you never miss a call while optimizing costs. These AI agents operate 24/7, scale instantly, and continuously learn to improve performance. Unlike traditional IVR systems, Jubilee Voice’s AI VoiceBot understands caller intent and gets straight to the point without forcing users through lengthy menus. The platform integrates seamlessly with backend systems like Google Calendar and CRMs, automating meeting scheduling and data management. It personalizes interactions by recognizing callers and their previous history, creating a more engaging experience. With features like human override and post-call sentiment analysis, Jubilee Voice combines AI efficiency with empathetic customer service.Starting Price: $0 -
41
Contact Cloud
Bipath Software
The fastest and most cost effective way to connect marketing channels to sales teams, while supporting customers. Get rid of manual, repetitive tasks. Implementing automated routing and workflows for your routine calls and activities frees up your marketing, sales, and support teams to act strategically instead of getting bogged down by manual tasks. Eliminate the disconnect between you and your customer. One line of Contact Clouds' tracking code on all the pages of your site does all of the work. No custom URLs or tags needed. Tracking code will instantly recognize the channel and geographic location visitors are coming from and show them the correct phone number. Ensure critical actions take place while conserving your agent resources. Use triggers to define logic and create a unique workflow for your team that routes callers how you want, based on events or actions taken by you or your caller.Starting Price: $0 per company -
42
Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
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Textology
Textology
Supports text-enablement of existing landlines including toll-free and non-toll-free numbers. Supports auto replies such as “we are currently closed and will get back to you” and quick replies based on standard, pre-written customer responses. Allows you to assign a conversation to an agent group or another individual. Supports both one-on-one conversations and one-to-many messages sent to a distribution list of customers. Supports message forwarding to your email inbox and mobile messaging app — from where you can also reply.Starting Price: $78 per month -
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Frizbit
Frizbit
Frizbit is a multi-channel Marketing Orchestration Platform helping marketing teams of transactional internet businesses to bring their customers back to their websites. Via Frizbit, internet companies can deliver optimized and personalized engagement experiences to their users by sending automated and hyper-personalized messages based on user behavior on both desktop and mobile devices. It allows marketers to create automated campaigns for each stage they abandon their journeys such as cart abandonment or product retargeting. These automated & personalized messages are sent multi-channel via web push notification, SMS, and email channels or it can be also connected to other channels such as Facebook messenger, WhatsApp or slack via webhooks. These are basically retargeting campaigns but without ads. In return, it helps recovering lost conversions, increase revenue, user retention and life-time value on their websites or apps.Starting Price: $49 per month -
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Smartnumbers
Smartnumbers
Whether you want to prevent fraud in the contact center, authenticate callers or migrate safely to SIP, Smartnumbers ensures your voice network stays secure, reliable, and compliant. Helping organizations prepare for business disruption and contact centers improve caller authentication and fraud detection. Pre-answer caller authentication to streamline your customer experience. Identify and redirect suspicious calls pre-answer. Reduce ID&V questions to shorten call duration. Save time and money and improve your caller authentication. Over 350 organizations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability, and anti-fraud requirements, and include organizations such as financial institutions, the Ministry of Defence, and blue light services. We partner with the leading communications providers and technical vendors so you can buy Smartnumbers from your preferred supplier. -
46
Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
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NEXTms
Callcap
Receive and respond to text messages, photos and videos in a secured environment. Allow agents to handle five times the amount of customers. Improve customer response rates, loyalty and satisfaction. Use as an internal instant messaging solution. Access conversations as they happen, with extensive monitored analytics! Remain compliant while communicating with customers. Callcap is an innovative call tracking and monitoring solution, comprised of real people just like you, and our main focus is providing custom solutions with real results. Call or text a Callcap expert at 844-816-5640 for a custom consultation! Making marketing investments can be a tough decision, especially when it’s difficult to tell if that marketing money is actually making the phones ring. But what if you could tell where callers are coming from, as in the specific marketing initiative, and exactly why? Now you can.Starting Price: $49 per month -
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Altcraft
Altcraft Platform
Altcraft Platform is an omnichannel CDP . Distributed as a private cloud or on-premise software. - On-premise deployment allows to customize the software to fit exact business needs. - Cloud offers an account with tariffs based on the number of customer profiles. FEATURES Collect customer profiles - Entire history of actions - Multiple resource subscriptions - Location & device information - CRM & SQL data integration - Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Testing Tools - Content personalization - Static & dynamic segmentation - Web & messaging events tracking - Transactional messaging - Easy, powerful email builder Communicate via digital channels - Messengers - SMS marketing - Rich mobile and web push - Banners, social & custom channels - Forms Check analytics in real time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels - Summary reportsStarting Price: $300/mo -
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Pony Express HQ
Pony Express HQ
Businesses, organizations, and communities use Pony Express HQ to connect with customers and members via text messages. Share deals, send updates, reminders, and info via SMS text messaging online with large groups. Simple prepaid bulk SMS - text message marketing for any marketing budget business. ✅ Signup now, get 100 free text message credits from us. ✅ Pay as you go pricing for every marketing budget. ✅ Get a free dedicated US local phone number or a dedicated toll-free phone number ✅ Unlimited keywords, groups, and contacts ✅ No training, no coding, and set-up required, no monthly fees 🙌 ✅ Allow recipients to respond back privately ✅ Free message forwarding to your personal phone ✅ Send MMS, picture messaging ✅ Forward incoming calls 📲 ✅ Cross-posting to your Facebook & Twitter ✅ Collect opt-ins via web-widget ✅ Rollover credits ✅ Credits don't expire ✅ 100 free text message credits from us 🎉Starting Price: Free -
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ChatrHub
Chatr
Simple yet powerful omnichannel solutions to engage customers quickly and cost-effectively. Deliver great experiences for companies with tens of thousands of agents to two person support teams. Communicate with customers using one contact center platform. ChatrHub offers voice, chat, text, email, and social built on AI to help your employees service your customers faster, better and at a lower cost. Attain your customer service goals with easy-to-use IVR, phone, email, SMS, chat, and social automation. Provide answers to your agents and customers instantaneously. Give them the right solution the first time and every time. Use templates to respond to common emails, SMS, chat or social messages. Schedule appointments, generate leads, and promote your business with AI chat. Connect to one of our many APIs or build custom webhooks to provide your employees and customers the information they need immediately.Starting Price: $16 per month
