Alternatives to Voxco IVR
Compare Voxco IVR alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Voxco IVR in 2026. Compare features, ratings, user reviews, pricing, and more from Voxco IVR competitors and alternatives in order to make an informed decision for your business.
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1
DialerAI
Star2Billing S.L. (ESB65173742)
Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. -
2
Harmoni
Infotools
A powerful data analysis and visualization platform purpose-built for market research data. From data processing through to analysis, reporting, visualization, dashboards, distribution, and data alerts, Harmoni is for you. Spend less time processing data, and more time analyzing it. Harmoni uses automation to make your job easier. With Harmoni, it's easy to provide valuable, actionable insights to stakeholders. Market research budgets are shrinking, but expectations are ramping up. With Harmoni, you can slice and dice your data as the questions are asked, on the go. Bring your data sources together with Harmoni to form one usable set. Harmoni supports a wide range of data sources, including IBM SPSS®, SQL, Microsoft Excel, CSV, tab-delimited files, Dimensions, and more. Integrated with popular market research platforms, Harmoni supports data collection leaders such as Voxco, FocusVision Decipher, and Qualtrics. -
3
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
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Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
5
RingCentral RingCX
RingCentral
RingCentral's RingCX is an AI-powered contact center solution designed to streamline customer support and enhance interactions. By integrating voice, video, and over 20 digital channels into a single platform, it enables agents to engage customers through their preferred communication methods. The inclusion of RingSense AI provides real-time insights, automates tasks, and offers assistance throughout the customer journey, improving both agent performance and customer satisfaction. With a user-friendly interface and straightforward deployment, businesses can implement RingCX within days. Pricing starts at $65 per user per month, which includes unlimited minutes and access to all core contact center features. -
6
VoiceGuide IVR
Katalina Technologies Pty Ltd
VoiceGuide IVR is a fully featured inbound and outbound interactive voice response (IVR) and automatic call distributor (ACD) created by Katalina Technologies. Highly configurable and easy to deploy, VoiceGuide IVR allows for the creation of rich, omnichannel, and personalized interactive experiences. Available as an on-premise or cloud service, VoiceGuides IVR features a graphical call flow designer that provides an intuitive way for creating and managing callflows, thereby allowing call center executives to easily make process changes. Additional features offered by VoiceGuide IVR include speech recognition, text-to-speech conversion, biometric authentication, and multilingual support.Starting Price: $99.00/one-time -
7
Voxco Survey Platform
Voxco
Voxco Survey Platform is a comprehensive, omnichannel solution designed to facilitate sophisticated data collection and analysis across various modes, including online, phone, and face-to-face surveys. With over 40 question types available in more than 100 languages, it enables users to create engaging and responsive surveys tailored to diverse research needs. The platform offers advanced features such as drag-and-drop survey design, complex logic implementation, and multimedia integration, ensuring a seamless and interactive respondent experience. Additionally, Voxco provides robust analytics capabilities, including real-time dashboards and in-depth reporting, allowing organizations to uncover actionable insights efficiently. Trusted by over 450 global clients in more than 40 countries, Voxco empowers businesses and researchers to capture and analyze feedback with ease. -
8
Sigma Voice
Sigma Voice
Sigma Voice offers a robust voice broadcasting platform designed for businesses seeking efficient communication solutions. Our service enables the sending of personalized, pre-recorded messages to a large audience with ease, perfect for customer marketing campaigns, urgent emergency alerts, and important event notifications. Key features include: Easy-to-use interface for campaign setup and management. Detailed reporting to track calls, responses, and engagement. Integration with existing CRM systems for seamless operation. Scalability to handle calls from small lists to thousands. Compliance with calling regulations for hassle-free campaigns. With Sigma Voice, enjoy clear, high-quality audio messaging, reliable delivery, and responsive customer support. Enhance engagement with interactive options like surveys and polls. Ideal for various sectors, including healthcare, education, and political campaigns, Sigma Voice empowers your outreach, ensuring your message is heard.Starting Price: $1 -
9
The Survey System
Creative Research Systems
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file. -
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InterCloud9 Voice Messaging and IVR
InterCloud9
InterCloud9's Voice Messaging and IVR Software is a cloud based automated voice messaging and webphone solution with an integrated CRM. Our auto dialer will deliver your pre recorded message to one, hundreds or even thousands of contacts at once while also offering you the ability to make individual calls through an integrated webphone. Send your Text to Speech or Pre-Recorded message without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. Users have full control to deploy on demand or pre-scheduled calling campaigns individually or simultaneously it's all up to you. Because our automated voice messaging system is cloud based there is no software to download or phone lines required and is fully functional anywhere with an internet connection. You're in full control with a dedicated phone number and web phone to send or receive calls and texts on.Starting Price: $45.00 -
11
TeleClock
TeleClock
TeleClock is a Telephone Interactive Voice Response (IVR) system that allows employees of an organization to clock in and out from their workplace using a touch-tone phone as their time clock or using an SMS message or smartphone WebClock. Employees can clock in and out from their work site or their client's home - ideal for remotely located community care and building services employees. Employees can enter allowance details, such as kilometres traveled and overnight stay, or care episodes, for each client or job worked. Employees can listen to Message of the Day voice messages. Caller ID information provides validation that each employee is calling from an authorized telephone, and can restrict the numbers employees can call from. TeleClock 1800 Enterprise Series provides a hosted Interactive Voice Response (IVR) system designed to turn any touch-tone telephone into a sophisticated workforce tracking system - ideal for organizations with employees who travel or work remotely. -
12
TelebuBlocks
Telebu
Blocks is an integrated API platform, where developers or enterprises can buy custom-built API “blocks” & SDKs & build their own solutions. TelebuHub is a single-window cloud call center software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended contact center. Record calls, score agents, and generate real-time or historical reports in a few clicks. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. Let customers verify details, confirm CODs or show interest in your products for free using our innovative missed call number services. Broadcast pre-recorded voice clips to follow up on defaulted debts, conduct customer satisfaction surveys, or use automated dialers with live agents. -
13
Survox
Enghouse Insights
Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback. -
14
CallFire
CallFire
Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively. With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.Starting Price: $99 per month -
15
Broadnet Surveyor
Broadnet
A powerful automated polling platform to help you learn about your audience. Surveyor® is an ideal way to connect with and gather data from your entire audience. With sophisticated features and reporting that helps you visualize responses, Surveyor is a comprehensive solution for your polling needs. Affordably and quickly receive feedback from your audience on both landlines and mobile devices with our phone polling platform. Your audience will receive a phone call on their landline or mobile phone where they will have the option to opt-in and take your automated survey. When they answer the call, they will hear a pre-recorded message or a live lobby host, informing them of the nature of the call. From there, they begin your poll and enter their answers using their phone’s keypad. Create your poll within an easy drag-and-drop dashboard. Add questions, select routing options, create variation for accuracy, and more. Don’t have time to set up your poll? -
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Newfies-Dialer
Star2Billing
Whether you make just a few thousand or many millions of calls per day, we have a solution for you. Send voice messages and reminders to thousands or millions of contacts at high speed. Build interactive voice apps using recordings or use TTS for a more personal touch. Call contacts with a pre-recorded message and ask them press 1 to transfer the call to your agent. Varies the rate of calling proportional to the number of agents available to take calls keeping staff fully utilised. Use text Broadcasts to send marketing messages, alerts, promotions and updates. Leave a voicemail message right after the beep and move straight on to the next call - a massive time saver! Redial contacts who did not answer or complete your call ensuring that your results are as complete and accurate as they can be. Personalize your message to each contact using text-to-speech in different languages.Starting Price: $99 per month -
17
RingCasting
VoiceLogic
RingCasting® is an automated voice broadcasting service. RingCasting® Voice Broadcast will dial a list of phone numbers, and play a pre-recorded voice message to the recipient when they answer the phone. If no one answers the phone, the message will be played into the voice mail box, (if you choose that option). Some clients require a message played only to a live person and no message to voicemail. Conversely, the message can also be played only to voicemail and not to a live person. RingCasting® Voice Broadcast liberates you from manually dialing phone numbers, and verbally repeating the same message to your target recipient. RingCasting® Voice Broadcast automatically dials phone numbers and transmits thousands of voice messages per day. Any company wishing to maximize on their outbound phone calls can use RingCasting®Voice Broadcast. Companies that require delivery of a voice message to be consistent, precisely worded, and mass-delivered. -
18
InvestorREACH
Interactive Telesis
The hard work of developing services and solutions that translate your business into advanced technology is what Interactive Telesis does for a living. With over a decade of experience and an impressive customer list, we have established ourselves as a leader in Computer Telephony market place. Every single day. We know that your business challenges comes down to solving complex problems and implementing solid solutions. That's what we are here for. To deliver products and services solid enough, flexible enough to meet today's challenging business environment. InvestorREACH allows investors and potential investors to have instant access to your latest corporate and shareholder information just by picking up a touch-tone phone. Investors get what they want in minutes, not days or weeks. Our automated system allows your Investor Relations personnel to spend more time working with analysts and brokers, and less time answering questions from individual investors.. -
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IVR Technology Group
IVR Technology Group
Offer your customers secure automated payments by phone and text. We easily integrate with your gateway and customer data. Keep your customers informed with proactive automated outbound campaigns with voice, text, and email messaging. Get real-time customer feedback and satisfaction scores with inbound and outbound automated surveys by phone. Delight your customers with the self-service automation they crave. We do the heavy lifting, you enjoy happy customers. The Compass Automation Platform is our Managed Communications Platform as a Service (CPaaS). It’s a highly secure environment for voice and text applications and includes the four applications listed below, which we refine to suit your needs. As a managed platform, we handle all the application management, carrier management, and security so that your IT team can remain focused on your business. -
20
Chirply
Chirply
We're more than just another place to store your contacts. Chirply allows us to send and receive text and multimedia messages, make live phone calls right from your web browser, send ringless voicemail messages, set up automated outreach campaigns, and much more. Scroll down for more details. Chirply makes it simple, it has its dynamic services, which include, 2-way SMS which also includes SMS auto responders, 2-way phone calls with live and pre-recorded, 2-way emails, and click-to-call widgets, drip campaigns, ringless voicemails with a bonus of lead generation. Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. An IVR application provides pre-recorded voice responses for appropriate situations. You can get Google business leads, yelp leads and newly registered domain leads moreover you can connect your FB lead ads into our platform.Starting Price: $97 per month -
21
SPLICE Dialog Suite
SPLICE Software
Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make! -
22
Sarv Voice Broadcasting
Sarv.com
Voice Broadcasting is a technique of sending pre-recorded voice messages to your audience. Sarv’s Interactive voice broadcasting platform is based on latest technology and is capable of handling huge traffic. As a reliable and convenient voice broadcasting solution provider in India, we're dedicated to meeting the customer’s requirement with real-time results. See the beauty of voice broadcasting. You can use your mobile number as caller ID. You can also get a unique and customizable caller ID. Improve your presence and engagement rate. As soon as the call is completed, we’ll update the report of each number. Track the performance of your voice campaign in real-time. Your voice message gives the recipient an option of speaking to a live agent. It allows you to focus on callers who want to speak to you. -
23
InfoWiz
Infonautics
The survey software InfoWiz® is a cost-effective and easy-to-use solution for the satisfaction analysis of your customers, employees, students, patients etc. The survey software InfoWiz® manages in a most simplest way the complete process from creating a questionnaire, collecting the responses up to displaying sound statistical analysis by mouse click. With InfoWiz® you will be able to measure regularly the satisfaction and expectations of your customers and employees and take the necessary steps. Online questionnaires by InfoWiz® can be answered by using a PC, a tablet or a smartphone. Conduct your customer satisfaction survey or employee satisfaction survey by paper questionnaire as well as by online questionnaire. Decide individually which form of survey suits better your target group and promises a better response. Conduct quickly and efficiently customer satisfaction surveys as well as surveys about the employee satisfaction, the guest satisfaction, the patient satisfaction, etc. -
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CALLEY
CALLEY
Calley converts a regular mobile phone into a powerful sales tool, enabling users to start outbound calling campaigns in minutes. It supports various auto-dialing modes, including power dialing, preview dialing, app dialing (integrating with third-party apps like Google Voice, Skype, Zoiper, and TextNow), uninterrupted mode, and WhatsApp-only mode. The platform also offers features such as call recording (for Android phones), customizable call dispositions, power import, and integration with CRM systems via REST APIs or Zapier. Calley is compatible with Android and iOS devices and works in all countries worldwide, utilizing the user's mobile service provider for calls. There are no hidden fees or per-call charges; users only pay their mobile service provider's standard rates. Calley does not support voice blast messages or pre-recorded messages, focusing instead on facilitating real-time conversations between agents and leads.Starting Price: $29 per month -
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Cell Comm Next
Cell Comm Next
Voice Broadcasting is a web-based automated mass communication technique that send voice messages to thousands of call recipient at once. Organizations can send outbound voice call campaigns to customers to connect with them instantly. In addition to this, the voice calls are used for various purposes in the companies. Cell Comm Next is the best Outbound Dialing / Voice Broadcasting service provider in Delhi, India offers essential support for business to reach the target audience efficiently and effectively. Our team of experts will pre-record the voice messages in the local language or the language preferred by the businesses. Then, we integrate the voice with the system to deliver the information whenever the customer makes a call. Since we are offering flexible service you can choose the plans based on your need. -
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Dipolar
Dipolar
Web surveys provide a way to reduce the time and expense of data collection. They can eliminate errors that can occur during transcription and include features that assist in making the survey process easier such as survey flow control, randomization and gamification features to keep respondents engaged. Web Surveys allow respondents to undertake the survey in the privacy of their own location and allow respondents to reply using a range of modes such as smartphones, tablets, laptops as well as desktop computers. Some web survey applications include features to manage Computer Aided Telephone Interviewing (CATI), manage communities and discussions, allow Multi-language survey creation, scripting, collaboration and even undertake mixed mode surveys with surveys on tablets and mobiles.Starting Price: $1400.00/one-time -
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HalloPal
HalloPal
HalloPal is a cloud-based service that offers bulk SMS and autodialer capabilities, making it an ideal choice for businesses and organizations looking to efficiently and effectively communicate with their customers or members. With HalloPal, users can send customized SMS messages or pre-recorded voice messages to large groups of contacts at once, saving time and effort. The platform also provides analytics and reporting tools to track message delivery and engagement, enabling users to optimize their communication strategies.Starting Price: $0 -
28
IVM
NCH Software
IVM is a telephone answering machine, voicemail, phone attendant and interactive voice response (IVR) program for Windows computers with voice modems or professional telephony line devices. Just run the install file and IVM will be ready to answer calls. But you can also create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.Starting Price: $49.99/one-time -
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SmartSIP
IntraNext Systems
SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers. -
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Phonic
Phonic
Take surveys to the next level. Beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights. Transcription. 32 supported languages, transcribed in minutes. Sentiment Analysis. Sort by emotion to find the the most positive and negative responses. Emotional Classification. Classification into distinct emotions. Cadence and Energy. Record speaking energy and word rates in every response. Integrate everywhere. Phonic plugs into everything from survey software to websites and more. Export data -
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HoduCC
Hodusoft
HoduCC is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.Starting Price: As per Seat -
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MessageCommunications.com
MessageCommunications.com
MessageCommunications.com will broadcast your pre-recorded message anywhere in the United States and Canada at the lowest cost, guaranteed! Just record your outgoing message, select your list, and start your calls! You pay only for the minutes you use. There are no setup fees, monthly fees, automatic charges, or commitments. You will always be in complete control over your campaign 24/7 via our web based account management system. Additionally, we provide you unlimited access to the largest national consumer and business database available included as part of our service! -
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JDI
JDI
Just Deliver It (JDI) is a telecommunications and voice messaging platform that provides businesses with tools to run outbound communication and marketing campaigns using advanced voice and interactive messaging technology. Its core offerings include Ringless Drops, which delivers pre-recorded voicemail messages directly into recipients’ voicemail inboxes without ringing their phones, Opt-a-Track IVR for building intelligent interactive voice response workflows, SmartPool number pooling to optimize call campaigns, AI Audio generation to create realistic, high-quality audio messages quickly, RepCheck for phone number reputation checks, and White Label options that let partners rebrand and resell the platform under their own name. Users can upload contact lists, schedule and send messages at scale, customize caller ID, and track campaign performance through reporting and analytics, helping them reach audiences efficiently with minimal intrusiveness compared with live calls. -
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AWS Communication Developer Services (CDS) are cloud-based APIs and SDKs that help builders add communication capabilities to their apps or websites with minimal coding. Send promotions and marketing messages with top email inbox deliverability and segmented messaging. Build your application or website with scalable video technology that can support telehealth, field support, education, and more. Build an IVR system that can support touch-tone, conversation voice bots, and text-to-speech. Send messages at the right time with automated workflows and event-triggered cross-channel messaging. Determine who received messages with static or dynamic segmented lists.
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Amplitude Research Solutions
Amplitude Research
Amplitude Research® provides high-quality mail, telephone, and online survey research for consumer and b2b market research surveys, employee job satisfaction surveys, and all types of customer satisfaction, loyalty and feedback surveys. Our research services include questionnaire writing, survey programming, survey administration, data analysis, and report writing. Amplitude Research delivers best practices in all aspects of the survey research process using the most effective online research techniques for consumer and b2b market research surveys, employee surveys, and customer surveys. Each study is assigned an experienced project manager who works directly with our client and provides personalized, quick response service and expert programming and survey administration. -
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BigmOuth
Talking Technology International
Bigmouth - designed by Talking Technology - is a complete voice mail and phone tree auto dialer package. This award winning software application generator and single-line hardware card is designed for easy creation of voice mail, automatic call transfer (Automated Attendant), interactive voice response and auto dialer applications. The Bigmouth application generator includes resources for message notification, paging and remote access. With Bigmouth - developers, VARs and end-users can easily create message retrieval systems for inside users and outside callers, providing both with the opportunity of sending and retrieving messages. BigmOuth acts as an auto dialer for groups, clubs, churches and schools. BigmOuth can dial a list of up to 300 members and leave a message. The Goldmine Telemarketing Module, an add-on module for Bigmouth, enables BigmOuth to dial groups of unlimited length. -
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Message Technologies (MTI)
Message Technologies
At MTI, we specialize in innovative, cost-effective communication solutions that enable businesses to deliver exceptional customer service. Our communication solutions include interactive voice response, Inbound/Outbound IVR, SMS and more. MTI designs solutions that will eliminate challenges businesses face every day. We can turnkey your solution, or we offer a platform for software developers that want to write their own applications which leverage our infrastructure (Platform-as-a-Service). MTI provides ongoing application maintenance to increase customer satisfaction and help our customers receive a greater return on their investment. MTI utilizes cloud-technology which enables our clients to get up and running quickly without the expense of hardware, software, or other infrastructure costs. We make it easy for you to personalize your customer interactions. -
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Servetel
Servetel
Servetel's cloud suite consists of various best-in-class products including number masking service, toll-free number, virtual number, smart IVR, OTP verification and voice broadcasting among others. Gain brand reputation & more calls that are free for customers to reach. Affordable mobile numbers for business, desinged to simplify campaign tracking. Interactive Voice Response to handle calls with reduced human dependency. Run multiple missed call campaigns and get connected with customers at no cost. Convey voice messages to a huge audience – effectively & effortlessly. A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go. -
39
XTCO
XTCO
Survey, satisfaction questionnaire, quality test, quiz. With Survey Manager you can carry out all types of online surveys in just a few clicks. With its intuitive and dynamic interface, Survey Manager is a versatile tool that follows you from writing the questionnaire to reporting the results. Everything happens online ensuring the security of your data. Create your own polls. Because the questionnaires you distribute communicate the image of your company, Survey Manager assures you of an irreproachable final result. Enjoy complete freedom for the layout of your questionnaires: positioning of elements, font, borders, colors, etc. Survey Manager automatically adapts the questionnaire display to the size of the screen used by respondents. You will be able to administer your questionnaires in all forms: SMS, e-mail, web page, etc. This will allow you to collect as much data as possible. -
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LiveReacting
LiveReacting
A cloud-based software to schedule and stream interactive broadcasts and get way more engagement compared to usual videos. LiveReacting allows to upload pre-recorded video and schedule live streaming to Facebook and YouTube Live.Starting Price: $3.99/one-time -
41
Kaleyra
Kaleyra
Transactional messages, OTPs, promotions: all delivered timely and safely to your customers’ mobile phones. IVR, Click-to-Call, call forwarding, call recording, and call masking features for any app, platform, or website. Conversate with your customers on the most widely-used instant messaging app, and send media attachments. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions. Design multi-channel communication flows with our easy drag-and-drop visual editor. Or use our pre-defined templates. You likely won’t need our support team, but we’re right here if you do. We offer enterprise-grade security to customers in highly-regulated sectors. Our technology allows growing any communication channel, without limits. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions.Starting Price: $ 0.004 per SMS -
42
Snap XMP
Snap Surveys
Snap XMP - The secure, collaborative platform for online, mobile and paper surveys. Do more than simply ask questions. With more advanced and flexible features than you’ll find anywhere else, Snap XMP brings a tailored and unique survey experience to each participant. Design, distribute and analyze questionnaires in any language including right to left and character based languages. Export for easy translation. Complete flexibility to customize your survey, and create reassuringly professional questionnaires that perfectly complement your organization’s brand. Personalize surveys and automatically update records. Respondent information held in your database can be inserted anywhere in the survey and can also be used to pre-answer questions. An automated, efficient and enjoyable survey experience for you and for survey participants – online, on paper, and on the move. -
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TCMS
Total Call Center Management Solutions
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.Starting Price: $195.00/one-time -
44
Pollmonk
Pollmonk
Leading Polls and Surveys for you. Get Social Answers, Smart Analytics, and Sensible Insights. We have cracked the secret code for a successful business, it is Customer Experience, and you achieve this through a Customer Feedback Survey. Pollmonk is just that one perfect step to creating the most comprehensive feedback forms. From simple online surveys to complicated customer satisfaction surveys, with customer experience feedback forms, and staff engagement, Pollmonk, is an online survey tool which administers as a comprehensive platform to meet all of your insight needs. Market research is a key contributor towards customer engagement, to create comprehensive questionnaires. Enabling you to stand a step ahead of analysis and keep you well in pace with the quick changing market trends. With Pollmonk, you can accomplish quick and convenient market research reports, with the appropriate insights to achieve customer satisfaction. -
45
Zarca Survey Software
Zarca Interactive
Zarca Interactive’s intelligent survey software equips organizations with the industry’s most innovative technology and best practices to ensure successful research outcomes. Although our software offers the most advanced features and capabilities, we challenged ourselves to create a simple user experience that allows the most technology-averse individuals to become power users of the system. Zarca's "Home" module allows survey administrators to effectively create and manage sub-account users and perform a host of account-related functions. Zarca’s “Distribution Manager” provides clients the ability to customize survey invitations and reminders with personalized messages and branding. Users can also monitor real-time survey participation and response rates via Zarca’s Distribution Report. Clients can also manage how often their panel is asked to complete surveys by applying Touch Rules. This vital feature allows users to engage in best practices to avoid respondent survey fatigue. -
46
MyEcho
Lightstone Consumer
Powerful, easy-to-use survey software for the collection of the customer, employee and partner feedback and other online surveys and forms. From simple once-off surveys to tailored experience management solutions, MyEcho scales with your goals & objectives. Each respondent receives an email containing a unique link to an online survey. Customize the email message, and subject line and add your own logo. Each respondent receives an SMS containing a unique link to an online survey. Customize the message to your liking. A short survey link that can be opened and completed unlimited times. This link can either be copied and sent via your own email client, published on your website, a blog or anywhere else. Share a weblink to popular social media channels such as Facebook, Twitter and WhatsApp. QR code works the same as the web survey. Print the barcode on pamphlets, posters and more. Your respondents can access the survey by scanning the QR code with their mobile phones.Starting Price: $29 per month -
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wolkvox
Microsyslabs
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems. -
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Auction Broadcaster
Beyond Solutions
Allows bidding over the Internet. Supports Video and Audio feeds Generates reports. Many other useful features. The site owner may broadcast audio/video from the admin panel. The site owner can stream YouTube or similar videos. Users may view live video and audio from the client panel. Users may view prerecorded video from the client panel. The system also allows the addition of images. (Contact your sales rep for more info on how it works). Send messages to all users in real-time. Stream live audio and video (as well as prerecorded). Prepopulated messages such as 'Fair Warning' & 'Lot Sold'br>. The clerk can transmit bids on behalf of floor bidders. Change bid increment on the fly during the auction. Manage lot list and auction lots out of order if needed. View and edit customers. Ability to deactivate abusive customers. Add customers from Admin. Email customers. Lot Management allows you to.Starting Price: $1,500 one-time payment -
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Kunnect
Kunnect
Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.Starting Price: $125 per month -
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Lekta
Lekta AI
Replace your IVR system with our AI-powered routing system, so customers contacting your call center can simply describe what they want to talk about. It's not only about a better customer experience, but also brings you data you can use to optimize your customer care processes. Let your customers handle the most popular tasks with an automated system. By freeing your customer care staff from the most repeatable work you are allowing them to develop their skills and specialize. It's a win for everyone - customers, employees and your business. Lekta is the perfect technology to take care of your outbound campaigns, like debt monitoring or customer satisfaction surveys. Each conversation generates a lot of business data, which you can use in your business intelligence systems. Your conversational agent should not only deliver the best customer experience, but also bring you valuable business insights.
