Audience

Companies searching for a solution to manage and improve their operations

About VonPing

With best business experience, HiveBox™ encourages its customers to interact and share the experience they get from the brands. With the unique customer-oriented features, we offer our customers to put their thoughts and experiences at one place so we can execute a strong bonding between brands and consumers. With a huge marketplace model created by the HiveBox™, it will be extremely easy for you to get connected to your customer through Omni channel. No hassles of physically reaching your customers via different channels. Service is delivered with a click. Our Customer Engagement Marketplace model will result in rapid continuous and quick connectivity channels with your consumers thereby leveraging account management and satisfaction. Offer the best ‘after-sales service’ experience to your customer
Engage in customer feedback with intelligent notification system. Understand the needs of customers and fulfill it. Offer the provision of agent engagement. Get 360-degree view and alert.

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Pricing

Starting Price:
$50 per year

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Hivebox Solutions
India
www.hivebox.in

Videos and Screen Captures

VonPing Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

VonPing Frequently Asked Questions

Q: What kinds of users and organization types does VonPing work with?
Q: What languages does VonPing support in their product?
Q: What kind of support options does VonPing offer?
Q: What type of training does VonPing provide?
Q: How much does VonPing cost?

VonPing Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management