Voicent Communications Integrations

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Voicent's Appointment Reminder software is an easy-to-use, automated appointment scheduling and reminder system that delivers personalized messages to any phone. When a reminder call is made, the recipient can press a keypad number to confirm, reschedule, leave a voicemail, or even speak to someone in your office. With Voicent's omnichannel capabilities, you can send appointment reminders to your clients as a voice recording, text message, and/or email; then collect their confirmations through the same channels. Our dialer tools and automation solutions have a built-in CRM that automatically tracks customers and helps you engage with your customers by knowing what they want and when they want it. By automatically tracking and responding to customers, our communication platform helps you close deals, follow up with prospects, and retain customer loyalty.

Voicent's easy-to-use predictive dialer software includes predictive dialing, preview dialing, a progressive dialer, a call center predictive dialer, and manual dialing modes. It dramatically increases agent productivity and improves the campaign bottom line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers. With easy to use campaign management tools, you can run and manage predictive dialer campaigns, set call volume options, call forwarding options, and use different dialing modes including progressive, preview, manual, and predictive.

Voicent CRM helps you manage customers, accelerate your sales pipeline, and have total control over your business processes. With our feature-rich CRM software, you can automate your business workflow with phone, text, and email capabilities. You can plug and play any Voicent software with the CRM to produce seamless marketing campaigns, sales efforts, and customer service. Voicent's voice, text, email software can use your contact lists in the Voicent CRM without any integration or extra steps.

Voicent's cloud solution, Voicent Live, has all the tools you need to achieve peak performance and efficiency - call center tools, predictive dialers, voice broadcasters, text and email tools; built-in CRM, easy workflow and business process automation - all in one flexible, scalable, seamlessly integrated package.

Voicent's IVR software offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. As with all Voicent software, you buy it once and own it for life. Because there are no monthly fees or per-call charges, you get the highest Return-On-Investment (ROI) and the lowest Total Cost of Ownership (TCO). With an IVR business phone system, you can eliminate repetitive questions and requests to live agents. Automatically send calls to available agents to shorten the call waiting period for your callers.