Audience
Ideal for companies wanting to automate their inbound and/or outbound call handling.
About VoiceGuide IVR
VoiceGuide IVR is a fully featured inbound and outbound interactive voice response (IVR) and automatic call distributor (ACD) created by Katalina Technologies. Highly configurable and easy to deploy, VoiceGuide IVR allows for the creation of rich, omnichannel, and personalized interactive experiences. Available as an on-premise or cloud service, VoiceGuides IVR features a graphical call flow designer that provides an intuitive way for creating and managing callflows, thereby allowing call center executives to easily make process changes. Additional features offered by VoiceGuide IVR include speech recognition, text-to-speech conversion, biometric authentication, and multilingual support.
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Pricing
Starting Price:
$99.00/one-time
Pricing Details:
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Katalina Technologies Pty Ltd
Founded: 1996
Australia
www.voiceguide.com
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Product Details
Platforms Supported
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
VoiceGuide IVR Frequently Asked Questions
VoiceGuide IVR Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail