Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.
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LumenVox
Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets.
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