Alternatives to Video Call Center
Compare Video Call Center alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Video Call Center in 2026. Compare features, ratings, user reviews, pricing, and more from Video Call Center competitors and alternatives in order to make an informed decision for your business.
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Dialpad Connect
Dialpad
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity. -
2
RingCentral RingEX
RingCentral
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications. -
3
urLive
urLive
The urLive cloud service makes it easy for your customers to make live, high-definition video calls to your team. A single click on an endlessly reusable URL that can be shared anywhere – known as an Infinity Link™ – instantly starts a secure, private call with your designated team. No download, install, account creation, or password required. Unlike teleconferencing services, urLive allows your team to answer multiple, simultaneous inbound video calls from the same link. Calls are automatically routed and queued to your staff or even specific individuals based on a set of rules, such as expertise, skills, and availability. Once a call is answered it can be manually routed and shared through Attended Call Transfer. The service includes an option for customers to schedule calls. urLive is a no-code deployment service. It is configured, managed, and supported through a straightforward web portal. Strengthen engagement with customer-initiated live video calls.Starting Price: $450 per month -
4
8x8
8x8
A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.Starting Price: $19.99 per month -
5
Vidaoo
Xenialab - INGO
Vidaoo is the WebRTC videoconference solution dedicated to enhance contact center and business collaboration services. Your customers will be able to start a video call with your company directly from any browser and any device. No download is needed. Just one click! -
6
Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
7
Telavox
Telavox
Collaborate with colleagues. Engage with customers. Any channel. Any device. Anywhere. Telephony, PBX, messaging, meetings, and contact center in one simple platform. Reach out and engage with customers and colleagues. Empower your workforce with the right tools. One app for both customer engagement and collaboration with colleagues. Agents can work remotely without compromising a great customer experience. Get work done with one simple app for calling, messaging and meetings. Avoid distractions and collaborate in real-time. Use smart features to let colleagues know when you're available, and when you're not. Stay connected, stay productive. Fixed and mobile telephony, and PBX. All your voice communication needs in one place. Any device, any platform. Regardless of where a call happens - over cellular, PSTN or the internet - the experience and features are the same. -
8
Aiko Meet
Aiko AI
Enrich your video conferencing capabilities with artificial intelligence. Aiko Meet adds the power of cutting-edge AI to a convenient, browser based video conferencing solution, showing subtitles and providing a full call transcript. We seamlessly combined new tech in video conferencing with advances in AI to create an enriching, powerful experience that makes holding remote meetings a breeze. Aiko Meet works entirely in your browser, without any extensions or installations! We utilize WebRTC, a secure and private peer protocol resulting from an agreement between major web browsers. There's no installation required--just share your very own, customizable link to get people on the call with just one click! Aiko Meet is painless and easy for everyone involved. Aiko Meet uses TLS, the current standard in secure communications, to ensure that your conversations remain totally private. We're proud to be one of the only video conferencing tools to employ a fully connected mesh network.Starting Price: $9 per user per month -
9
AONMeetings
AONMeetings
AONMeetings is a secure, browser‑based video conferencing and webinar platform that enables users to join HD video calls directly from any modern browser, no downloads or installations required, thanks to WebRTC technology, offering up to 1080p video and spatial audio with minimal latency and cross‑platform support. It includes unlimited webinars across all plans, complete with registration, paid event integration, live polling, Q&A, and custom branding, no extra fees required. Meetings and webinars are enhanced with AI‑powered features such as automated audio/video recording, real‑time transcription, smart summaries, closed captioning, and intelligent search to help users quickly retrieve and review content. Designed with enterprise-grade security and compliance in mind, AONMeetings provides end‑to‑end encryption, 128‑bit security, HIPAA compliance, a Business Associate Agreement option, and enhanced privacy controls like security codes and access management.Starting Price: $3.99 per month -
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b-hive Communicator
Broadvoice
With a single app for calling, video, text, collaboration, voicemail and fax, you can always come through for your customers and teammates. Communicator is where conversations happen quicker, customer issues resolve in record time and your team can collaborate like never before. Call, text, chat, and video conference with customers and teammates from the same app. Communicator has been rebuilt with a new interface and more robust, secure video calling. Standard b-hive seats include Communicator, and pro seats include video features. With Communicator, conversations can happen the way they need to. Follow up a phone call with a text or move a chat into a video call or screen share. Call, text, and video conference with customers and clients using your business phone number. Switch from one mode of communication to the other seamlessly. Use traditional phone features like mute, hold and blind call transfer.Starting Price: $10 per user per month -
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Fonvirtual Call Center
Fonvirtual
Your customers will be able to contact your call center via voice, video or messages over the phone, through click to call buttons on your website, through an app, or even through WhatsApp or email. Your Call Center Software will be manageable from the cloud, combining years of experience, the efficiency of our ACD and the innovation of WebRTC technology. WebRTC allows agents to connect how they want, wherever they want. Connect on any device (computer, cell phone or tablet) and log in from anywhere in the world. Globalize your business with phone numbers from foreign countries. Have a presence abroad by adding local numbers from those countries. Integrate call buttons on your website and Apps. Your clients will be able to call you for free from any place in the world with just a click. You can offer a Whatsapp channel integrated in your Call Center Software so that your agents can also keep in touch with your clients via Whatsapp messages. -
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PukkaTeam
isev
Bring your remote team together with real team presence, automated selfie photos, simple 1 click video calls and see their status throughout the day. PukkaTeam keeps you connected, it keeps your office presence by incrementally updating a snapshot and with intuitive face recognition can tell who is and isn’t at their desk. No more transferring calls to an empty desk. PukkaTeam lets you see the faces of the people you work with throughout the day, giving you real presence, improving company culture and team building! Feel more connected with your team and bring real team presence for those that work remotely (in another area of the office or at home). No installation needed, PukkaTeam works straight from your browser, all you need to do is login and you’re all set. PukkaTeam helps you connect and collaborate with your team with integrated video calls. Simply hover over a teammates snapshot and use one of the integrated video calling options to start a call.Starting Price: $7 per user per month -
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Fuze
Fuze
#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.Starting Price: $20 per user per month -
14
ICTBroadcast
ICT Innovations
ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.Starting Price: $0.00/one-time -
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ICTContact
ICTInnovations
ICTContact is an advanced contact center solution featuring predictive dialing, progressive dialing, IVR studio, multi tenant and white label support. ICTContact is an automated and advanced contact center software solution supporting both inbound an outbound call center functionality along with campaign scheduling, AMD, DNC and automated press 1 telemarketing with real time call tracking and control. ICTContact also bundled with WebRTC based webphone and agent panel with full CRM integration options using REST APIs.Starting Price: $1500 one-time -
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Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
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Brekeke CCS
Brekeke Software
Brekeke Contact Center Suite (CSS) is a collection of software for building a hosted call center/contact center system. The software included in the suite are; Brekeke Customer Interaction Manager (CIM), Brekeke Contact Analytics (CA), and Brekeke CRM. Multi-tenant feature support. Multi-language Support (English, Japanese, Mandarin Chinese). Selection of Agents (i.e., Assign a call to the same agent who had already assisted the customer). Smart Call Queues (Allowed to program call queuing rules based on predefined conditions.). Brekeke Software, Inc., develops high-quality, innovative SIP communication software products for enterprises, and service providers. Brekeke's comprehensive SIP-based family of products enables organizations to seamlessly migrate or integrate IP communication systems into their communications infrastructure. Founded in 2002, Brekeke is headquartered in San Mateo, California. -
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eyeson
eyeson
Video calls with no downloads, no lag, no hassle. eyeson offers you perfectly crisp video calls, even during large group calls and on your mobile. Invite guests to join at the click of a link. It’s all browser-based – no download or installation needed. Record and keep track of your past video calls – we make it easy for you to keep track of your work. See up to 9 participants within one video stream – we never compromise on great video quality. Wave goodbye to time consuming downloads. With eyeson you can invite guests to your video call by simply sending a link in your browser. Starting a video call has never been so easy! Stop losing key players during a video call. Regardless where your teammates are, or how bad their internet connection might be: we never compromise on quality. Our technology ensures that the bandwidth remains at 1.5 Mbit/sec at all times.Starting Price: $9.99 per user per month -
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MegaMeeting
Internet MegaMeeting
HD video and peer-to-peer WebRTC for the highest quality and lowest latency possible. Streaming video and audio to large audiences, powered by Ant Media Server. Crystal clear HD audio for web users, plus a conference call bridge for phone users. Upload your presentation and share your slides with a live audience. Share the screen of your desktop or any application window on your computer. Require webinar attendees to register in advance on a customizable registration page. Easily invite participants to a meeting via email using our built-in invitation system. Text chat with the entire meeting or privately with other participants. Record your meetings and download an .mp4 to playback or share. Create unique access keys for each participant for maximum security of your video conference. Opt for a co-branded sub domain for your account, or go all-in with a privately branded domain. Exchange documents securely with other participants and save files for future meetings.Starting Price: $19 per month -
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ooVoo
ooVoo
ooVoo is a free instant messaging and video call app supported on Android, iOS, Windows and macOS. ooVoo’s Chains is a community driven platform that allows you to create unique contents and share with a large group of unified creators. The app with it’s cutting-edge technology supports uninterrupted HD video calling with upto 8 people simultaneously from anywhere around the world even with LTE network. ooVoo is cross platform instant voice and text messaging app which supports HD video calling simultaneously with 8 people. ooVoo allows users to communicate through free messaging, voice, and video chat. ooVoo video conferencing technology enabled high-quality video and audio calls with up to twelve participants simultaneously, HD video and desktop sharing. Video call with upto 8 people simultaneously in HD, text anywhere around the world, create unique contents and share it with the community. -
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iNexus
NexInteractive
iNexus by NexInteractive is an innovative cloud contact center. Fast to setup and highly scalable, iNexus offers powerful tools for inbound and oubound contact centers. These include shotgun ACD, call back manager, multi-level voice conferencing, host swap transfer, dynamic scripting, and so much more. iNexus is built on HTML5 and WebRTC standards to deliver greater versatility and amazing audio quality.Starting Price: $49.00/month/user -
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Google Hangouts
Google
Use Hangouts to keep in touch. Message contacts, start free video or voice calls, and hop on a conversation with one person or a group. Include all your contacts with group chats for up to 150 people. Say more with status messages, photos, videos, maps, emoji, stickers, and animated GIFs. Turn any conversation into a free group video call with up to 10 contacts. Call any phone number in the world (and all calls to other Hangouts users are free!). Connect your Google Voice account for phone calling, SMS texting, and voicemail integration. Keep in touch with contacts across Android, iOS, and the web, and sync chats across all your devices. Message contacts anytime, even if they’re offline. -
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Jitsi
Jitsi
Multi-platform open-source video conferencing. At Jitsi, we believe every video chat should look and sound amazing, between two people or up to 75 participants. Whether you want to build your own massively multi-user video conference client, or use ours, all our tools are 100% free, open source, and WebRTC compatible. Web, Android, iOS, React-native, and Electron apps. Ubuntu and Debian Packages install in minutes. Customize with config files or change the code. Many of the world’s leading WebRTC companies are using Jitsi as part of their product ecosystems. Why? Because Jitsi Videobridge and the projects surrounding it are secure, reliable, lightweight and scalable. -
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Google Duo
Google
Simple, high quality video calls on Android phones, iPhones, tablets, computers, and Smart Displays like the Google Nest Hub Max. See who’s already available to connect on Duo or invite a friend to join. Tap into a contact to leave a note, video or voice message. Create a group with up to 12 people. Then, tap the group name to easily start a group video call. Your calls and messages stay private and can only be seen by you and the person you're talking with. Bring the family together with group calling to celebrate important occasions like birthdays or anniversaries, so you can enjoy the party even when you’re miles apart. Tuck them in with their favorite story over one-to-one video calls, so you don’t miss a precious moment. Keep the fun times rolling with your weekly game nights over group calling. Available for up to 12 friends at a time and works on Android phones, iPhones, and tablets. -
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Gruveo
Gruveo
Eliminate roadblocks and allow customers to meet you face-to-face, with just one click from your video call link. That a client has to install a new application just to make a video call is not a very smart idea. That's why Gruveo works directly in the caller's browser, without the need to install annoying plugins or apps. And since you don't need an account to make a call either, we've removed the barriers for customers to contact you. Connect face-to-face with a sales leader. Collaborate on a document, give a PowerPoint presentation or a software demo thanks to screen sharing. Exchange messages using chat within calls. It has never been so easy to make your point of view known. Install our acclaimed mobile app and take your Gruveo calls wherever you are. Log in to Gruveo on your laptop or notebook and get an alert every time you get a call. And then answer the call from the device you want. -
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Skype
Microsoft
Professional online meetings built for business. Easy to set up and join · Powerful collaboration tools. Made by Microsoft. With one click, anyone can join your online meeting, from any device. You can choose to meet right away, or schedule from Outlook for later. The meeting URL is personalized just for you. Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people. Use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Expertly manage your online meetings with advanced calling options, like muting one or all participants and transferring presenter control. Trust in business-quality meetings with encrypted video and audio streams, and 24/7 phone support when needed. Enjoy industry-leading HD video for online meetings that feel top quality and trustworthy. Focus more on the people in your call, with added features like automatic cropping and head tracking.Starting Price: $5.00 per user per month -
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WorkHub Connect
WorkHub
WorkHub Connect is a team conferencing tool that enables you to chat, make phone calls, and have video calls with your team members. It is especially effective in the hybrid work environment. Its intelligent Team Wall feature captures the live headshots of the users after regular intervals, giving an experience of working in a real-time. Additionally, WorkHub Connect provides widgets to enable live support and external communication on your websites. Some of its features are: - Intelligent Team Wall - Single Click calling - Uninterrupted Internal Communication - Chat Without Limits - Swift Screen Sharing And much more. It is also available on mobile devices to give you a seamless experience of communication on the go.Starting Price: $3/user/month -
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Brave Talk
Brave Software
Unlimited, private video calls, right in your browser. No extra apps. No tracking. Just free connections, powered by Brave. No tracking. No data collection. Nothing linking you (or anyone else) to a call. Period. With Brave Talk, your conversations stay private to you. Start calls, livestream to YouTube, or group watch a stream. Create breakout rooms, or conduct polls. All right from the Brave browser. No login. No app to download. Make as many free calls as you want, for as long as you want. With Brave Talk, there’s no limit on the number or length of free calls. With Brave Talk, calls are free and fully private for up to 4 people. Want to create calls for large groups? Brave Talk Premium offers call recordings, hosting tools like participant muting and entry passcodes, and more for calls with hundreds of people.Starting Price: Free -
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Google Meet
Google
Connect with your team from anywhere. With easy-to-join video calls, you can meet face to face without the added cost of travel. Meet takes the headaches out of joining a video call at work. Just set up a meeting and share a link. No worrying about whether teammates, clients, or customers have the right accounts or plug-ins. With a fast, lightweight interface and smart participant management, multi-person video calls are a breeze. Meet is fully integrated with G Suite, so you can join meetings directly from a Calendar event or email invite. All of the important event details are right there when you need them, whether you’re joining from a computer, phone, or conference room. With Meet's specially designed iOS and Android apps, you can see your meetings for the day with all the important information from Calendar, then join with a tap. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, so every guest has a great experience.Starting Price: $12 per user per month -
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24sessions
24sessions
24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full fletched co-browse session. On any device, including mobile, without installations. Thanks to recordings and automated transcriptions your interactions will become more effective and efficient. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent. Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation. -
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FaceTime
Apple
Connect with family and friends around the world with FaceTime. Make audio and video calls from your iPhone, iPad, and iPod touch to other iOS devices or even a Mac. Features: • Reach contacts using their phone number or Apple ID. • Make both video and audio calls. • Enjoy Group FaceTime with up to 32 people at once. • Use effects to become an Animoji, place stickers, and much more right in your FaceTime call. • Use the front-facing FaceTime camera to show your face, or switch to the back camera to show your friends what you see. • Create Favorites for quick access to key people in the Phone app. • FaceTime calls are integrated into your recent calls list in the Phone app. • FaceTime works over Wi-Fi (iPhone 4 or later) and cellular (iPhone 4s or later). -
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Onstream Meetings
Onstream Media
Hold online meetings anytime and from anywhere with Onstream Meetings, a cloud-based online meeting solutions from Onstream Media. Secure, easy-to-use, and accessible, Onstream Meetings helps teams and stakeholders with ease--no downloads or scheduling required. It features live audio and video streaming, screen sharing and remote control, messaging and chat, customizable user interfaces, whiteboards, document sharing, real-time polling, and iOS and Android support. Connect with participants from around the globe using this automated conference call service. A fully-managed solution for your most important conference calls.. Please call 1-888-203-7900 for volume discounts, flat rate packages, enhanced services and international pricing. Broadcast your next event, worldwide. Events are delivered directly to the viewer’s desktop or mobile device for live or on-demand viewing. Create dynamic presentations with high-resolution video, customizable players and extensive analytics. -
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LoopUp
LoopUp
Your conference calls really matter. Unlock their true potential. Tired of dealing with the constant pains and wasted time of conference calls? Asking who’s just joined and who’s talking, struggling with background noise, downloading something every time you want to view a shared screen? Your important day-to-day remote meetings have been painful for too long. With LoopUp, more intuitive collaboration and secure remote meetings are just a click away. Watch this video to see how. For too long, businesses have had to choose between the potential of collaboration software and the simplicity and reliability of traditional audio conferencing. LoopUp combines the best of both worlds, transforming your important business meetings. One-click screen sharing and video for more engaged meetings - visibility, security and control on all your calls. And by really, we mean ‘really’. No training required, and no downloads for guests. -
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FreeConference.com
FreeConference.com
Start your free video or voice conference call, share a screen or create a meeting room. Free forever. No credit card required. With no fees, no credit cards, no surcharges and no limitations, you can host or join a free conference call with up to 100 participants to discuss the topic of the day, whether it’s launching that new feature or just catching up with your family and friends. FreeConference offers a free and unlimited conference calling service with HD quality. Schedule your call in advance, send invitations and reminders. Attendees can join from their desktops, mobile app or dial-in for free from a phone. Free online meeting rooms come with free video and audio conferencing, free screen and document sharing, online whiteboard and free dial-in integration. It’s the best free meeting software with no downloads necessary, for anyone! Share your screen straight from your web browser during a free conference call for more compelling presentations and real-time collaboration. -
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Linkello
Linkello Solutions
With one click, generate a link to be able to create an online communication room, directly in your browser. There is nothing to install. From your computer, phone, or tablet, enter your email, and that's it. Your link to your personal discussion space is immediately created. You can make an audio call, video call, and exchange documents. Our business model is not based on data collection. Very concerned with respecting the GDPR, through a "Privacy by design" approach, our services are hosted in French environments and all our flows are end-to-end encrypted. Linkello for professionals: video calls, audio, screen sharing, text chat and secured document exchange. Invoicing and online payment of your online services. Offer video in your services and applications in 1 click with our Linkello office and Linkello medical APIs. Completely secure, easy to integrate, API rest, you are free to offer video services with your own business model.Starting Price: €12.50/month/user -
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RaiseHand
RaiseHand
RaiseHand Medical allows patients to launch the doctor’s visit using links shared with them via email/SMS or by directly launching it from the patient portal. Upon launching the visit, the patient gets connected with a medical receptionist, who guides the them to complete the requisite paperwork, which is then followed by the patient being moved to the medical assistants’ queue who, in turn, reviews the patient’s history and gets more information about the illness. Here, moving patients between queues is as easy as dragging and dropping the patient card in the desired queue. RaiseHand for Support allows businesses to add a contact support button directly on their website. When the customer clicks on that button, they are directly connected to a customer support person on a video call, with both parties having the ability to share their respective screens if necessary). -
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Q-Suite
Indosoft
Welcome to Indosoft Inc, a premier contact center technology solutions provider and developer of Q-Suite, a robust, feature-rich, scalable call center software ACD for Asterisk. Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers. Indosoft's call center software ACD is also available for license to vertical applications. Q-Suite is designed for multi-tenant deployment and comes with a full-feature ACD and an efficient predictive dialer. The call center software ACD allows easy integration of chat and e-mail. There are a number of powerful tools within the call center software, including tools to customize the web interface for Agents, develop and deploy powerful scripts within the Agent screens and build and manage sophisticated call routing and IVR for your contact center. The ACD with skills-based routing and queue prioritization, as well as the powerful IVR builder. -
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TrueConf Server
TrueConf
TrueConf Server is a secure, self-hosted platform for corporate communication and collaboration. Deployed on your company’s infrastructure, it ensures full control over data, supports up to 1,500 participants, and provides Ultra HD video quality with Scalable Video Coding (SVC) for efficient performance across networks and devices. The solution combines video conferencing, messaging, screen sharing, file exchange, and collaboration tools in one ecosystem. It integrates seamlessly with Microsoft Active Directory, SIP/H.323 equipment, and third-party services like Google Drive or Dropbox, while offering compatibility with Windows, macOS, Linux, iOS, Android, and WebRTC browsers. Designed for businesses, government, healthcare, and education, TrueConf Server is built to meet strict security and compliance standards, including AES-256 encryption and GDPR/HIPAA support.Starting Price: $45.00/year (1 PRO user) -
39
QueueMetrics
Loway
QueueMetrics monitoring software lets you track agent productivity and agent time, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards. It simplifies call center agents daily workflow using a dedicated agent interface with text messages and alarms options and integrates easily with all modern CRM in the market like Vtiger or Salesforce, includes a ready to use WebRTC softphone and a complete quality tracking tool. Measure and improve all contact centre activities with more than 200 different metrics and manage your call center processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode. More metrics and reports coming out for free every year! QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros. -
40
KENT CamCall
KENT Cam Technologies
KENT CamCall is the leading video call platform built for businesses. It empowers businesses to interactively engage with their customers and simplifies the way customers initiate such an interaction. Leveraging the synergy of audio and visual, empowering organization for faster resolution and growth by boosting customer satisfaction rates, and improving their experiences.Starting Price: $39 per seat per month -
41
Freevoice
Freevoice
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.Starting Price: $5.90 per month -
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iCallify
iCallify
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, and advanced call distribution strategies. Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), and integration capabilities for CRM and third-party systems.Starting Price: $10 /user/month -
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Confrere
Confrere
Confrere offers a video calling tool that is safe, secure, and easy to use. How are Confrere video calls different? Let us show you. They're easier and more secure. Send your Confrere address to the person you’re meeting with, e.g. via e-mail, text, calendar invite, or your booking system. Your visitor opens the link on a smartphone or computer, and we notify you on your dashboard and via text. See how Confrere safeguards both safety and ease of use for healthcare professionals and patients. Confrere is tailored to businesses that offer services and consulting via video. Confrere is perfect for any professional who has 1-1 meetings with their clients, patients, or leads. Through close collaboration with practicing physicians, we’ve developed a secure video calling tool that fits perfectly into the physician’s workday. Patients receive a link via text or email. They may open the link on their smartphone, tablet, or computer. They do not need to download an app.Starting Price: €39 per team member per month -
44
MirrorFly
CONTUS TECH
MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features to any app. MirrorFly CPaaS offers chat, voice, video,& broadcasting in an enterprise-grade infrastructure. MirrorFly AI Voice Agent solution is uniquely built for developers who want more than basic communication – specifically for businesses that want to go AI-driven Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. AI Voice Agent 7. AI Chat BotStarting Price: $299 per month -
45
TalkRoom.io
Galaxy Weblinks
Give any exciting name to your conversation, and we will create a video room. Once you started the conversation, its super easy to bring others into this conversation. Simply use the Copy Link feature to copy a shareable link and forward using your preferred means to your buddies. For any one who has link can join by simply hitting the shareable link on your browser( best works with Chrome and Firefox). Talkroom.io is a brainchild of Galaxy Weblinks - a custom software development & consulting company based in Boston, MA. We have always been early adopters to new technologies and WebRTC is no exception. With Talkroom.io, our vision is to create an application that enables hassle-free and fast real-time communication. We have helped businesses implement RTC solutions across different industry verticals like Telehealth, Recruitment, Ed-Tech, Financial Services, Hospitality. -
46
Easymeeting
Easymeeting
Join a meeting right away using our web service. Type in a number or name in the search field above. Press the green camera icon to call. Our clients are available for Windows, Mac, and for Android and iOS smartphones/tablets. Our service are optimized for Google Chrome and are in addition to Easymeeting, also designed to work with all major brands and services on the market (H323/SIP). We make calling from your personal devices easy as a phone call. No configuration needed! We recommend installing the Windows or Macintosh Client for optimal user experience, although our service are optimized for Google Chrome browsers. Our user interfaces are purposely and particularly designed for ease of use, yet packs a punch when it comes to features and possibilities. We are listening to our user base and constantly improving our applications to make video meetings as easy as a phone call.Starting Price: $19 per user per month -
47
MiO
Artivatic.ai
Video Call. Leads. On-boarding & Issuance. Quote Generation. Sales & Marketing. Payments & Renewals. Claims. All Digital. All-in-one, AI Integrated Video Based Smart Digital Branch, Manage Employee & Agents, PoS, Sales, Payments, Customer Support, TeleMER, PIVC and more to run entire front-end operations with No-Touch.Starting Price: $10000 per month -
48
Unlimited Conferencing
Unlimited Conferencing
Upon signup we’ll send you your dial-in number and security PIN. That’s all you need to start a conference. Every plan includes unlimited minutes. Talk as long as you like, as often as you like. Sophisticated echo cancellation and background noise suppression ensure your conferences are crystal clear. Add participants by calling them from within your conference. You can even have the system call you when it’s time for your conference. Personalize your conference calls with your own greeting. Record your own or or use our professional voice actor. All plans include free video and web conferencing for webinars, screen sharing, video conferences and much more. Some of your participants outside the US? No problem – we have local and toll-free dial-in numbers in most major countries.Starting Price: $9.95 per month -
49
Switchboard
Switchboard
Keep everyone on the same page Work in a shareable space that's more actionable than screen recording, flexible than whiteboards, and engaging than video calls. Share work with your team, your customers, even external partners in the only canvas that works with all of your apps: stay aligned with apps, browsers, images, notes, and PDFs in a single view. Share with context Give feedback and make better decisions by keeping tools, docs, and conversations in one place. Show why it matters Record a walkthrough with instructions and next steps. Viewers can hit pause to jump in to work in the content in the video. Shift from learning to doing Work and meet in the same shared space equipped with video calls, whiteboarding, and recording. Get more done alone or together, async or live.Starting Price: $0/user/month -
50
Veeting
Veeting
Solidify and enrich your business relationships with face-to-face meetings and audio conferences with supporting collaboration features for effective meetings. Scale to all your employees globally, instantly. You don't need additional hardware or software and can concentrate on your business meetings right away. Veeting Rooms implements the latest text, audio and video chat technology that allows clear voice and video communication. Upload your slide deck and present it live to your meeting participants. Share your screen or upload and share documents with all meeting participants. Veeting Rooms offers a virtual meeting environment with WebRTC based audio and video conferencing, online slideshow presentation, whiteboard, documents and screen sharing, text chat, and tools to take your meetings virtual. Since most of our clients use Microsoft Outlook to handle email, manage contacts, and arrange schedules, we’ve made the development of a Veeting AddIn a top priority.
