Alternatives to VertexOne
Compare VertexOne alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to VertexOne in 2025. Compare features, ratings, user reviews, pricing, and more from VertexOne competitors and alternatives in order to make an informed decision for your business.
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Skybill Utility Billing
SkyBill
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
2
UtilAbility
Cogitate
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want. Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.Starting Price: $1850.00/one-time -
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Diversified Billing
Diversified Technology Corp
Utility Billing Software that is Complete ... Comprehensive ... Contemporary. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system. Available for LAN or Cloud, Diversified Billing can even be customized to meet your unique needs. Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per yearStarting Price: $250/mo -
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MaxBill
MaxBill
MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform. -
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Cogsdale Customer Service Management
Cogsdale
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997. -
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GridX
GridX
GridX leverages interval smart meter data to support any complex rate and billing models, including TOU and real-time pricing. Through a flexible architecture, you can quickly plug in new components and eliminate outdated ones to pursue new business opportunities and comply with regulatory requirements. The GridX Enterprise Rate Platform reduces implementation and substantially speeds up time-to-market for new rates, products, and services. GridX transforms your relationship with customers by augmenting the meter-to-cash process with industry-leading rate, bill, and cost analytics. Our enterprise platform puts rate, cost, and savings analyses at the fingertips of CSRs and key account managers, helping them tell customers exactly what they can expect to pay when making clean energy choices. We enable utilities to offer personalized, valuable, and actionable energy and cost savings insights in real-time, across all communication channels. -
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EnergyIP
Siemens Digital Industries
Are you ready to tackle the major factors driving the revolution of energy systems and challenging use cases? Utilities can no longer have a passive approach. In today's world of prosumers, decentralized energy systems, new generation, and consumption patterns, utilities must actively create higher value for the connected consumer and explain the unknown benefits of staying connected to the grid so that the parties involved can benefit from all the advantages of the distribution grid that has begun to transform. The must have meter data management solution with high data quality and automation for error-free billing, improving operations and go beyond meter-to-cash. Maximize the value of your data and analyze customer usage patterns and optimize the distribution grid. Big data is embedded from the start and creates usable, valuable information to make tough decisions easier. -
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Workhorse Utility Billing
Workhorse Software
For over 30 years, Workhorse has been providing high-quality solutions for Wisconsin municipalities. A complete fund accounting system, designed using the Uniform Chart of Accounts for Wisconsin Municipalities. A flexible, fully automated process, from meter readings through entering cash receipts. Automate all the steps in your payroll process, from entering time cards through distributing fringe benefits across wage categories. Designed to help you keep track of multiple public works projects assessed against many individual property parcels. A complete system for maintaining the various parts of your utility distribution/collection system. Easy entry of all fixed asset information, including additions, transfers, and disposals. Designed to provide billing and receipt capabilities for all municipal charges other than utility charges - fully integrated with our Municipal Accounting system.Starting Price: $7000 per year -
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Ampstun
Ampstun
Our powerful utility billing system is built on 30 years of feedback from customers and provides a complete billing solution for your utility regardless of size. Our billing system is located in the cloud. No need to worry about desktop system requirements, server maintenance or backing up local data. Since our system is web based, connect from anywhere - in the office, on the road or at home. Launch our system with any device with a web browser and an internet connection. Import reads from any brand of drive by or fix-based read system. Designed to support the most up-to-date technology from all the top meter vendors. Integrated paperless billing functionality that allows customers to login to their online portal to view bills, update contact information and pay their bill online. Payments post automatically in real time to customers' accounts. -
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NorthStar
Northstar Utilities
Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.Starting Price: $250000.00/one-time -
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Gentrack
Gentrack
The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Gentrack provides leading utilities across the world with innovative cleantech solutions. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences and secure profits. Explore our portfolio. Leading utilities looking to transform their business need technologies and partners they can trust. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Gentrack provides leading utilities across the world with innovative cleantech solutions.Starting Price: $500000 one-time payment -
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Utility Star
Able Software
With today’s challenging business environment, and the ever-increasing demand placed on technology systems to help drive efficiency, security, and performance, it is critical for utility organizations to put in place the best solution for the job. Here at Able Software Company, it is our mission to not only provide our customers the latest in computer technology, but solutions that works well, and enables organizations to meet or exceed their business goals. Able Software Company is pleased to introduce our next-generation Utility Star system, Utility Star Enterprise. Utilizing over a decade of experience in the utility and technology industry, Utility Star Enterprise is a combination of the latest in web technologies, as well as the proven capabilities of our Utility Star Platinum system. Utility Star Enterprise represents the pinnacle of technological innovation, performance, security, reliability, and cost-effectiveness.Starting Price: $1000.00/one-time/user -
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LOCIS Utility Billing
LOCIS
Specialized Utility Billing, Fund Accounting and other software specifically oriented to local governments. Ongoing support, education and development. Single source of all information technology including Hardware and Software. User participation in defining the evolution of LOCiS to meet their current and future needs. Talented developers and product specialists continuously query the needs of our customers to ascertain where we should be from a technological and feature standpoint. We are adding new features to our software applications every day. The vast majority of these features are requests from our existing customer base. We are second-to-none when it comes to responsiveness to our customers. Long-term assurance that today's solution will continue to be the answer in the future! Proudly serving over 250 communities, park and fire protection districts since 1987! -
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AclaraONE
Aclara
AclaraONE™ (One Network for Everyone) is a powerful platform that enables Aclara’s communications technology and adds comprehensive solutions to transform business operations, increase efficiencies, reduce costs and increase customer satisfaction. Built to provide actionable insights and the situational awareness required to handle growing distribution challenges, AclaraONE allows gas, water, and electric utilities to securely, reliably, and efficiently operate their distribution networks. From meter to cash, network management, distribution operations, sensors, analytics, and consumer engagement, AclaraONE delivers the broad set of functionalities utilities require to monitor, optimize and improve the operation of their infrastructures under a single platform. Equipped with robust, scalable, next-generation AclaraONE smart infrastructure solution (SIS) software, network operators can react faster and more effectively while improving the technical and economical operation. -
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Alliance Windows Suite
United Systems & Software
Welcome to a customer information system designed for the management of utility billing, accounts receivables, and meters. Streamline utility billing software/procedures including initial customer setup, meter reading entry or interface, editing, and bill printing. Improve the task of managing customer receivables and payments. Information is furnished that assists in cash flow forecasting, delinquent account management, and financial reporting. Maintain meter inventory and monitor meter information with efficiency. This application tracks individual meter data, meter test records, and historical information. Manage customer service orders with full integration to your customer information system (CIS). Ease the task of service dispatch, departmental collaboration and customer relations with real-time service order information. Oversee customer service delivery and maintain facilities within a centralized management tool. -
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EDAMS Billing & Customer Information
Hydro-Comp Enterprises
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers. -
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SmartGridCIS
SmartGridCIS
We offer CIS and billing solutions for today's demanding utility market. Imagine that you can offer new products that allow your customers to choose how and when they pay. Leveraging smart meter data to enable smart rating, billing, and customer service communications. Our flexible architecture makes implementation easy, including client migration if needed. Attract and retain more customers, stay ahead of the competition, and manage your business in real time. Create money with your smart meter infrastructure by providing your customers with rate and product options without the need to integrate with your current billing system. Extract the full value of your AMI investment by offering a smart meter that has Prepaid capability as an option for your customers. Companies need a game plan that will set them apart from the competition and resonate with the consumer. Ultimately, you need a solution for the digital consumer who is increasing the pressure on your company. -
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WMTC Utility Billing System
White Mountain Technology
We specialize in custom written software and services designed specifically for your Utility Software needs - Utility Billing, Work Orders, Project Tracking and Electronic Filing Cabinet software built for your unique site and your unique specifications. White Mountain Technology & Consulting has been offering successful Financial Management Software and Business Consulting Services for the Government and Energy industries for over 30 years. White Mountain Technology and consulting is proud to be an 100% American company based in Longmont, Colorado. Our business model is one that is designed to keep our business out of the volume sales market. Too many customers always equates to too little service in the industries we serve, and service after the sale is our most important commodity. We pick our customers as carefully as they pick us. -
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bSmart MDM
BCITS
Experience AMI at its best with bSmart MDM bSmart MDM is a commercial off-the-shelf (COTS), robust meter data management system which empowers the utilities to reap the real benefits of the AMI(Advanced Metering Iinfrastructure) system by utilizing the key features of smart meters to the fullest . bSmart MDM together with its fleet of supporting mobile and web applications enables utilities to improve their operation efficacy, reduce overheads, Improve Meter data quality, improve Revenue Protection and enhance customer satisfaction. bSmart has been built on best industry practices using the latest technology advancements in IT, and using best open source technologies available in market. BCITS with its blend of domain knowledge, field experience and IT expertise has built bSmart MDM to help utilities to actually optimize and improve their meter to cash flow, reduce the operating cost and recover the implementation cost faster. -
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CUBIC
FREY Municipal Software
The CUBIC® Comprehensive Utility Billing and Control System is designed to provide a powerful billing and CIS (Customer Information System) for utility operations. It supports robust customer information, billing, and cash receipting functions, usage, and bill/payment history, plus a myriad of report options. It supplies important functions like multiple search criteria for account inquiries, real-time updating and electronic input, and receipting interfaces. Reports provide extensive statistics based on customers, services, rates, routes, and much more. CUBIC® powerful receipt processing supports traditional receipt processing and high-speed scanning systems. Everything is online including bill/payment and usage history, deposit and service information, as well as a consumption graph for each individual service. Accounting is highly controlled by the system as well. NARUC reporting is easily accomplished with CUBIC®.Starting Price: $1500.00/one-time -
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inHANCE
inHance Utilities
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core Utility Billing system, to Mobile Workforce Management solutions, to a Portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy. We integrate with a host of partner systems and will customize or integrate as needed to ensure that you and your customers get the information and service that you need. When other providers shy away from customizing their software to your utility's specific needs and processes, inHance is here to help!Starting Price: $1000/year -
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CUSI
Continental Utility Solutions
CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data. -
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ElectSolve
IPKeys Power Partners
The ElectSolve platform transforms opportunities and hurdles associated with the massive data management challenges due to near real-time AMI and IoT driven data. With the massive investments in AMI meters- ElectSolve started providing the software needed to fulfill basic manufacturer agnostic “Meter to Cash” requirements for Utilities with the ElectSolve MDM to assist with creating automated revenue capabilities for utilities from the AMI data. Today, we have evolved this AMI data delivery for basic “Meter to Cash” implementations into a full suite of interoperable, operational and analytical Value-Added Modules (VAMs) resulting in our MDM becoming what we call today the ElectSolve M&ODM. The ElectSolve platform provides visibility across departments. View accurate, near real-time energy usage in a clear, concise and useful manner with technologies that speak to each other delivering actionable analytics.Starting Price: $75000 one-time payment -
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DTE Business Suite
Down To Earth Solutions
Down To Earth’s suite of software applications is especially designed for small to mid-sized companies. Our goal is to provide a complete solution for the unique demands of accounting, distribution, and light manufacturing industries. Our products help automate your financial and operational process and increase efficiency. Simply and effectively, Down To Earth provides the information necessary for success in today’s business world. Down To Earth business software also transcends system platforms. You can take advantage of current technology and protect your hardware investment, even if your system changes. A definite advantage with today’s progressive technology. Our dedicated customer support team offers a full range of training and support options to fit your time demands and budget. We want to insure your staff have the tools to take full advantage of the potential and power of Down To Earth software. -
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Bynry
Bynry
Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.Starting Price: $1.39/per month/per meter -
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UtilityExplorer
Progressive Solutions
UtilityExplorer™ is truly the user-friendly utility billing system. Originally developed and refined in the HP3000 format, it has been completely redesigned to take full advantage of the Windows® platform while still maintaining many of the great features of earlier versions. It was designed from start to finish with the end-user in mind for the billing of municipal services. UtilityExplorer™ is user-customizable and will continue to support your needs for years to come. UtilityExplorer™ is completely table driven so that our system conforms to your needs and not the other way around. It provides an easy to use and intuitive graphical Windows® interface with menu driven controls. UtilityExplorer™ allows search on any field, association of unlimited number of contacts and notes, advance implementation of future rate structures, quick receipt of cash and easy import/export. -
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CORE Utility Billing
CORE Utilities
For 20 years CORE Utilities has been providing rural utilities, districts, and municipalities throughout the U.S. with powerful and efficient utility billing software designed specifically for the water, wastewater/sewer, and garbage industries. CORE's economical software packages allow our customers to simplify workflow, provide accurate on-time billing, and excellent service to their customers. CORE Utilities' mission is to create powerful, easy-to-use, and economical software packages for small to midsize water and wastewater utilities. CORE Utilities is committed to providing the highest quality products and services to our customers. Quality begins with a product that you can depend on to meet all of your needs today and long into the future. Customer service sets CORE apart from our competitors. Good customer service practices start with understanding our customers' needs and wants. -
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SpryCIS
SpryPoint
Utilities are evolving and the expectations of your customers are changing as well. These changes are being driven by smart grid, increasing mobility, and changing expectations from customers on how they wish to interact with their utility. Most CIS solutions have struggled to address these changing requirements and are limited by legacy technology. In addition, market consolidation among CIS vendors has limited competition, increased prices and left utilities with few alternatives to choose from. SpryPoint is excited to disrupt the market and offer the first enterprise CIS built from the ground up to be delivered in the cloud as a service. SpryCIS was built to address the challenges faced by today’s evolving utility. -
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TrueBill
TruePoint Solutions
TrueBill allows you to work more efficiently within your parameters, so you can say “Good-bye” to endless workarounds, dozens of open screens, and redundant data entry to perform tasks and access information. TrueBill is scalable and integrates seamlessly with most leading financial and asset management systems to optimize your efficiency. Our leading-edge solution was developed on the latest platforms to ensure you are operating at the forefront of proven technology. The result is the functionality you need to operate optimally, the flexibility to adapt to changes as needed, and robust support. Import and review meter readings, including usage statistics such as high/low usage, rollovers, and unexpected usage, and issue service orders as warranted. -
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CIS Infinity
Advanced Utility Systems
Enhancing customer satisfaction, increasing revenue, making business processes more efficient. Take advantage of the comprehensive functionality, exceptional user experience and flexible configuration tools CIS Infinity offers: Automate repetitive tasks, put paper-based processes online, and improve your revenue stream, all without expensive customization. Access the data and information you need, when you need it, with CIS Infinity’s easy-to-use interface and embedded tools to deliver first-rate customer service. Eliminate budget-breaking, custom coding projects using the sophisticated configuration tools CIS Infinity offers. Change rules, rates and actions easily and quickly as new requirements emerge. Manage and organize your utility with seamless and digitized operations that allow you to focus on your business. With 25 years of experience, 150+ successful implementation,s and utility industry veterans – we are your trusted technology partner.Starting Price: $300000 one-time payment -
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UMAX
Itineris
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data. -
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Orbit CMB
Central Service Association
Whether you provide one utility service or many services, Orbit Customer Management and Billing allows you to access, manage and maintain all of your customer information in one central location. Your team can easily track customer usage, billing rates, deposits, service orders, collections, customer contacts, and account history and can manage your billing processes more efficiently. Manages all major customer-related business processes and services with one product. Integrates fully with Orbit Dynamic Financial Management to improve accounting accuracy and efficiency. Scales easily for a number of customers and services. -
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Diamond Billing Engine
Diamond Concepts and Consulting
DBE is completely dynamic and customizable on the fly, providing your business with fast, code-free rate changes. All the flexibility and power of spreadsheets, but integrated into your billing process. Why waste money on a complete CIS, when all you need is Billing Flexibility. DBE can provide all the functionality of a high-end Utility CIS, at a fraction of the price. No need to ramp up your infrastructure or worry about software compatibilities, DBE can process your Billing Determinants both as a real-time Web Service and in batch. All data is fully encrypted using Advanced Encryption Standard (AES) 256 and hosted using secure HTTPS and SFTP protocols providing a secure means of connecting to DBE from your servers. DBE allows you to use your preferred Bill Print solution, whether that is done by your business in-house, or through a third-party vendor, both real-time rendering and mass customer mailings are seamless using the Diamond Billing Engine. -
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Brillion
Brillion
Brillion is a SaaS company that leverages AI, behavior, and data insights in an application suite that helps North American utilities turn every energy customer relationship into a true partnership. By bringing together four world-class, energy-focused industry software companies, Brillion offers an end-to-end customer engagement solution based on their technologies and rooted in energy efficiency, demand-side management (DSM), and other clean energy programs, including electrification. Brillion gives utilities and their customers the resources they need for such programs, from video bill explanations and home energy reports to streamlined efficiency program workflows. Brillion’s SaaS platform is comprised of three applications that leverage AI, behavior, and data insights. Brillion Engage is a communications suite that engages and informs customers at key interaction points. -
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Edmunds Utility Billing
Edmunds GovTech
Keep your local government’s utility services flowing with Edmunds Utility Billing Software. Available for both residential and commercial properties to manage, bill, and report utilities via an all-encompassing module. Made for metered and standard billing options, our module comes packed with a variety of tools that fully integrate to simplify processes for both you and those you serve. Flexible integration with meter reading devices, cash collection, and other Edmunds modules. Access and analyze critical data integrated from your meter software, parcel data, Edmunds financial software suite, inventory module, work orders, and more. -
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Utility Billing Software
Creative Technologies
El Dorado Utility Billing Software by Creative Technologies is a flexible and full-featured software that delivers a broad-based accurate billing and service order ticketing system. Available in four versions (i.e. Graduate, Professional, Executive, and Enterprise), the El Dorado Utility Billing Software offers a plethora of features that include automated bill calculation, simplified voice creation, dynamic configuration, comprehensive reports, common data repository, service order ticketing, and integrated meter reading interface.Starting Price: $495.00/one-time/user -
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IMS Utility Billing
Information Management Services
The most flexible and versatile billing system available at any price, the IMS Utility Billing system can serve both private and public utility services. The system is easy to use for the smaller customers with only a few hundred accounts, yet powerful enough to handle large customers with many thousands of accounts. There is no limit to the number of customers the system can handle. Utility Billing can bill many metered services, including water, sewer, electric, or gas, as well as any additional charges that your service bills, such as pest control, late fees, or assessments. Standard billing forms (both laser bill cards and laser letter statements) are included with the program. Custom bill forms can be created for an additional charge. A new module offered will print the POSTNET Bar Code on letter laser statements, a great cost saver for large mailings. The IMS Utility Billing system interfaces with many handheld meter readers, for quick meter reading data entry. -
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Oracle Utilities
Oracle
Thrive in a sustainable, affordable energy and water future. Deliver outstanding customer experiences, improve energy efficiency, and manage networks and assets so you can deliver essential services to your communities every day. Connect customer care, billing, metering, and device management to grow revenue and resolve issues faster. Capture, manage, and analyze advanced meter and device data to accelerate billing cycles and drive operational efficiency. Acquire and engage customers with personalized selling and marketing communications that inspire. Harness AI and behavioral science to drive change and shift peak demand—one customer at a time. Predict and prevent problems throughout the lifecycle of your physical assets. Bring efficiency to work management, maintenance, and operations. -
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EnergyWitness
Interval Data Systems
Interval Data Systems is an Automation Consultant working to assure that your building’s automation system performs consistent with design intent 24×365. Our Smart Building Assurance Program™ spans four phases of a building’s life cycle: design, construction, warranty, and ongoing operations. We know how to make your buildings operate at the highest comfort level, at the lowest energy cost, with the least amount of maintenance burden, and can verify it all with our EnergyWitness™ analytics platform. We’re not in the business of pointing out problems and leaving you on your own. We want the same thing our customers want—a building that is comfortable and healthy for the occupants, operates at the lowest energy cost, and requires the least amount of maintenance. -
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The Water/Utility Management system is a utility billing software product that includes many additional features. It provides for all types of reading/billing methods: such as, customer self-bill with coupon, billing with reading by customer, or billing with reading by district(billing entity). The features below are just a brief sample of those provided by the system.
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Caselle Utility
Caselle
Designed for any organization that deals directly with customers. Customize your billings & payment arrangements to meet the unique needs of your organization. Customize and set up billing rates for multiple frequencies and due dates. Set up and track delinquent contract and loan payment arrangements with customers. Generate penalties or service orders while printing delinquent and shutoff notices. View customers, location, meter, deposit, billing, contract, loan, and history information in Customer Inquiry. Simplify the process of tracking real and personal property taxes and payments with Property Tax Collection. Advanced scalability allows this module to satisfy the needs of any organization, and master property control makes managing the interaction between multiple tax collection routines more efficient. -
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SOFTWater
Intedata Systems
Recognized as the industry's leading utility billing software, SOFTWater helps manage various utility office problems as well as eliminates manual operations and errors. Developed by Intedata Systems, SOFTWater's intelligent document management, flexible automation, and robust integrations enable users to bill water, sanitation, sewer, gas, and/or electricity cost-efficiently. Take advantage of the automation discounts offered by the USPS. We process your customer addresses for you, verifying them with the latest postal service database and providing the required reports. SOFTWater makes sending and receiving your address data easy with it’s built-in CASS utility. It will even remind you when it’s time to send your file for processing again! -
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BillMaster
Data West
Custom rates, seasonal rates, variable tax charges, pro-ration formulas – no matter how complex your billing rate structure is, BillMaster can handle it! Email invoices to those utility customers who request it. Statements may also be posted on a secure, integrated Website where customers can view their current and prior bills, make payments and request various services from your customer service staff, including recurring ACH and credit card payments. Design your billing statements and invoices to look exactly the way you want with a variety of options for usage graphs, charts and notes. Streamline your operation and reduce overhead with BillMaster’s seamlessly integrated solution for outsourced printing, preparation and mailing of statements, newsletters and other forms. WebShare is Data West’s simple but powerful solution to online Bill Presentment and Payment. -
44
Open Smartflex
Open International
We are committed to excellence in every task, and to guaranteeing your business growth and the provision of your services. Let’s increase your company’s performance with our solution. We are committed to empowering utilities to overcome their digital transformation challenges, guarantee your business growth, and delivering the best customer experience your customers deserve. Take the complexity out of business processes and easily implement new initiatives aligned with your digital transformation journey. Boost employee efficiency and build effective and smarter work processes. Strenghten the commercial relation with your clients through multiple digital channels and interactions based in artificial intelligence. Continuously innovate to address market challenges and gain a competitive edge over the competition. -
45
efluid
efluid
efluid is a comprehensive, integrated customer management solution specifically designed to address the challenges faced by companies in the utility sector. It enables energy, water, or heating utilities to handle the entire technical chain and manage customer relationships with a 360° vision. It is built on a component-based approach, connecting functional components in complex architectures, allowing for natural integration with business functions in both front and back offices. This design facilitates high customization, enabling each customer to adapt rules and processes to their specific organizational needs. efluid's architecture is solid and upgradeable, ensuring resilience in complex information systems. It offers a high level of configurability, allowing utilities to manage diverse services such as electricity, gas, urban heating, and water, and to model complex billing processes and meter readings through back-office workshops and remote solutions. -
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Cayenta
Cayenta
Cayenta offers a comprehensive suite of enterprise software solutions tailored for utilities and municipalities, encompassing Customer Information System (CIS), Financial Management System (FMS), Work Management System (WMS), and Human Capital Management (HCM). The Cayenta CIS is an award-winning, flexible customer relationship management and utility billing solution that supports metered and non-metered services, including electricity, gas, water, wastewater, and solid waste. It features integrated Customer Preference Management (CPM), allowing customers to choose their preferred communication channels, and includes the SilverBlaze customer engagement platform for self-service account management. The FMS provides fully integrated modules for accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, with robust reporting capabilities for deeper cost analysis and easier government compliance. -
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MyUsage Customer Portal
Exceleron Software
We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage. -
48
Brook
Inkey Solutions
A Billing application developed for the companies supplying Water on metering basis. This application easliy handles both commercial & non-commercial sectors. Support for both manual & automatic meter reading, batch as well as singular meter readings inputs, bill generation with auto email facility, maintaining water consumption history for individual customers. -
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Citybase Serve
Citybase
We make government and utilities easier for everyone. Smart Cities Serve Everyone. The best public sector technology makes paying a bill convenient for all residents — regardless of their preferred method. Let customers pay a bill, request a service, or find information in ways that work for them — via web, phone, kiosk, or cashier. Solutions for public sector challenges. We simplify common exchanges and complex processes — from paying a water bill to applying for a homestead deduction. Digital, integrated solutions provide better data and staff experiences. Configurable government technology is easy to evolve as ordinances change. Better outcomes and experiences. Cities, counties, and utility providers across the U.S. are leveraging citybase technology to promote equitable debt collection, more efficient payment processing, and personalized service delivery. A team as friendly as our tech. We genuinely care about creating seamless interactions. -
50
PowerManager Plus
NMPP Energy
In this mobile digital era, you may want to consider offering this option to your retail customers as more customers are expecting this level of customer service. PowerManager® is a powerful software package that allows users to handle a diverse range of tasks, including payroll, inventory, billing, accounts receivable, general ledger, accounts payable, budget projection and many more functions. The ultimate time-saver – EasyClerk® produces bills for water, sewer, refuse and contracted services. Whittle down a week of billing work to just one day with EasyClerk®. The program customizes bills, courtesy notices and meter sheets. It can print bills in route book order or any combination of alphabetical, zip code, mailing pull codes or carrier route. Service Order tracks and manages service orders electronically, resulting in improved efficiency with fewer tasks slipping through the cracks and more satisfied customers.