Audience

For businesses that want to be a part of the customer support revolution!

About Verloop.io

Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.

Pricing

Pricing Details:
We offer 3 types of Pricing: Basic, Professional, Enterprise.

Integrations

Ratings/Reviews

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Company Information

Magiclane App Service Pvt. Ltd
Founded: 2015
India
verloop.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
24/7 Live Support

Verloop.io Frequently Asked Questions

Q: What kinds of users and organization types does Verloop.io work with?
Q: What languages does Verloop.io support in their product?
Q: What kind of support options does Verloop.io offer?
Q: What other applications or services does Verloop.io integrate with?
Q: What type of training does Verloop.io provide?

Verloop.io Product Features

Artificial Intelligence

For Healthcare
Multi-Language
Chatbot
For Sales
Rules-Based Automation
Machine Learning
Natural Language Processing
Predictive Analytics
Virtual Personal Assistant (VPA)
Process/Workflow Automation
For eCommerce
Image Recognition

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

For Developers
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Speech Recognition
Virtual Assistant
Code-free Development
Contextual Guidance
Intent Recognition
Pre-configured Bot
Sentiment Analysis
Speech Synthesis

Conversational Marketing

Appointment Scheduling
Chatbot
Group Messaging
Mobile Messaging
Audience Segmentation
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Customer Satisfaction

Survey Management
Complaint Monitoring
Feedback Collection
Analytics
360 Degree Feedback
Call Reporting

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking
Customizable Branding
Screen Sharing
Transfers / Routing

Verloop.io Additional Categories